Medical Assistant Customer Service

Aletha Denine Stallworth 321-***-****

Orlando, FL 32818 ***********@*****.***

Professional Profile

A highly motivated Medical Assistant; bringing 8 years’ experience in medical office experience, basic healthcare skills, and thorough knowledge of medical terminology. Ready to assist in a manner that will help better meet the needs of patients and healthcare providers. Self-motivated to complete challenging jobs/projects and achieve results.

Professional Certifications/Accomplishments

OSHA Certified

CPR Certified

Office coordinator

Lead Medical Assistant

Taught externship students

Office Subject matter expert for Lab testing

Medical billing coding ICD 9/10

Oversaw supply inventory/lead to operating cost saving

Work History

Medical Assistant Lead

Health Services For Woman, Orlando, FL

12/2008 - 05/2017

Education

H.S. Diploma

General Education

Medical Assistant Diploma

J.O. Johnson High School, Huntsville, AL

Pensacola Junior College

Pensacola, FL

Everest University

Orlando, FL

Professional Skills

Basic Office Skills

Medical Skills

Answering Telephones

Administering Medications/Injections

Manage appointment calendar

Arranging Prescription Refills

Knowledge of HIPPA Guidelines

Performed minor surgeries

Customer Service

Removing Sutures

Handling Correspondence daily

Securing Blood and Urine Samples

Microsoft Excel & Word

Sterilizing and Setting Up Instruments

Billing and Bookkeeping

Drawing Blood

Performing Assessment of Vital Signs

Personal Qualities

Patient Interaction

Organizational

Triaging Patients

Prioritizing

Explaining Procedures to Patients

Problem Solving

Handling Difficult Personalities

Recognizing Limitations

Interviewing Patients

Self-motivated & team player

Preparing Patients for Exams

Educating Patients on Medication Instructions

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