Professional and Business Services

MARIA L. IBACH

Address: **** ****** ***** *****, ******, Texas 75034

Phone: 714-***-****

Email: ********@*******.***

Field of Interest: Professional and Business Services

Qualifications Profile

Results-oriented and top-performing professional, equipped with wide-ranging experience in business development, contract management,

accounting, project management, and customer service. Highly skilled at managing multiple tasks within tight deadline, leading cross-

functional teams to achieve organizational goals and targets, as well as building and maintaining relationships with staff, clients,

and all levels of professionals. Armed with excellent communication, interpersonal, organizational, negotiation, multitasking, and

problem-solving skills.

Summary of Relevant Experience

Account Management and Development

Directed the top 10 volume accounts generating from $1M up to $10M sales

Spearheaded the negotiation of pricing and terms of sales, including quoted prices, credit terms, and other bid specifications with

multiple top Fortune companies

Continuous Business Process Improvement

Evaluated the impact of current business processes on users and stakeholders to provide recommendations for improvement

Established new policies in all areas of the Sales Department based on ISO 9001 goals

Created measurement tools with actionable accountability for fines levied against company

Pioneered the implementation of Microsoft CRM software for the Sales and Marketing Department

Strategically developed and implemented new procedures for reviewing government and private contracts for Federal Acquisition

Regulations (FAR) and Department of Defense Federal Acquisition Regulations (DFAR)

Staff Training, Supervision, and Collaboration

Held responsibility in instructing teams on proper procedure for daily quotes and purchase orders documentation and negotiation

Collaborated with the chief financial officer (CFO) to report control issues and provide appropriate recommendations

Worked collaboratively with all level of management to ensure long-term team goals and growth attainment

Took charge of hiring and training more than 30 new employees for sales staff position

Led the coordination of nationwide training program for 150 outside sales representatives

Report Generation and Documentation

Prepared weekly, monthly, quarterly, and yearly reports which included sales and margin analysis comparisons

Administered the documentation of business processes while evaluating procedures to meet changing business trends

Handled the preparation and submission of patent information for new and renewal of patents as well as government invoices through

WAWF system and IRAC system

Successfully developed and maintained the master pricing files for all products as well as databases of all terms and conditions of

sales

Produced comparison tables of products through research product pricing, ratings, and performance

Regulatory Compliance and Quality Review

Employed keen attention to detail in performing ground inspections on property as well as review on customer documentations, such as

confidential consumer and personnel documents, to ensure conformance with clients company guidelines

Keenly analyzed the International Standardization Organization (ISO) 9001 for compliance and re-wrote work instructions and flow

charts

Growth Development and Impacts

Lessened department expenses, from 26% to 14 % year-over-year, through expert budgeting and monitoring

Achieved company objectives in terms of team management and customer through accumulation of $9M to $40M in sales growth

Demonstrated commitment to helping company and fellow associates to grow business, thus receiving the Equus Products Inc.’s first

Right Things Right award

Work History

MJ Inc. Westminster, CA

Inspector 2015–Present

FEI-Zyfer Inc., Garden Grove, CA

Contracts Manager 2015

Equus Products Inc. / Innova Electronics Corp., Irvine, CA

Account Controller 1998–2014

Sales Controller

Credit Manager

Education and Credentials

Master of Business Administration in Marketing, 2011

University of Phoenix, Phoenix, AZ

GPA: 3.23

Bachelor of Science in Criminal Justice, Administration and Management

California State University, Long Beach, CA

GPA: 3.11

Bachelor of Arts in English

California State University, Long Beach, CA

Certificate of Achievement: Paralegal Studies – Coastline Community College

Certificate of Achievement: Project Management – University of California, irvine

Technical Acumen

Microsoft Office Applications (Word, Excel, Project, Access, PowerPoint, and Outlook Adobe

Mas500 Peachtree Macula

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