Customer Service Representative

Charles E. McIntosh

**** *. ***** *. *** Apt. ***

Tulsa, OK 74134

918-***-****

*******@*****.***

OBJECTIVE

Seeking a position in Customer Service where my extensive experience will be further developed and utilized.

QUALIFICATIONS SUMMARY

Customer service professional experienced working in fast-paced environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:

Customer service and relations, problem solving

Word processing, typing, data entry, filing & data archiving

Computer operation utilizing: Word, Excel

Telephone reception

Commercial and consumer collections

Research disputed charges

Processing commercial applications for oil companies

EMPLOYMENT HISTORY

2016 - 2017 St Johns, Tulsa, OK – Patient Pre-Registration

2015 - 2016 Alorica, Tulsa, OK – Customer Service Representative

2010 - 2015 Avis, Tulsa, OK – Customer Service Representative

2008 - 2010 HSBC, Tulsa, OK – Collections

1996 - 2007 First Data Corporation, Tulsa, OK – Customer Service Representative

1995 - 1995 Cowen Construction, Tulsa, OK – Cement Crew

1990 - 1994 D.A.C. Services, Tulsa, OK - Computer Operator

1983 - 1988 National Data Corporation - Computer Operator/Data Entry

1977 - 1981 United States Air Force – Fuel Specialist

EDUCATION

Graduate of Eufaula High School – Eufaula, OK

Associates Degree from Oklahoma Junior College – Medical Assistant

References available upon request.

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