Manager Management

R. PAUL ROUSSEL

*** ******** *****

Jacksonville, NC 28546

307-***-**** ~ ************@*****.***

SENIOR IT MANAGER

Senior IT and Development Manager with proven success in managing complex projects and consistently completing delivery on schedule, to requirements, at or under budget. Highly motivated and focused, able to effectively multitask and get things done given available resources and budgets, with proven success of significant monetary savings in development and infrastructure cost. Expertise in strategic planning, developing, and implementing cutting edge information solutions that maximize corporate growth. Highly skilled at merging disparate technologies and personnel into team-centered business units, leading to more efficient and creative solutions.

Areas of Expertise:

●Agile

●B2B

●CRM

●MEP

●PMBOK

●Negotiations

●ISO9000/9001

●Risk Management

●Six Sigma

●Cost Reductions

●Strategic Planning

●Project Management

●Software Engineering

●Budgets / P&L

●Software Development

●Infrastructure Operations

●Team Building / Leadership

“Paul Roussel is an outstanding technical manager and leader. He is organized, thoughtful, knowledgeable, and flexible. He is an empathetic leader that encourages teamwork and collaboration. He fosters a creative environment where individuals are recognized and mentored while challenged and engaged. I recommend Paul without reservation.”

Michael Agrillo, Partner / Director of Marketing, 9Round Kickboxing Fitness

“Paul is a detail oriented Program Manager. He is hard charging and focused on accomplishing the mission. Managing project risks is a true strength, and part of his success.”

Grant Beckmann, Vice President, Sorenson Communications

SELECTED CAREER HIGHLIGHTS

Completed 18 month password and security reset project in 90 days quickly reducing identity risk for hundreds of millions of internal and external eBay customers.

Created a benchmark program for a State Agency allowing the State to showcase its modernization efforts to the nation, savings nationally exceeded $20MM.

Increased corporate revenues from $297K to $2.3MM on Legacy Modernization through strategic planning and innovations in project management.

Saved $4.4MM of a $9.8MM budget for client through innovative and collaborative modernization methodology.

Designed and installed a $10M network infrastructure supporting 15,000 end users.

PROFESSIONAL EXPERIENCE

Global Access, Sandy, UT 2016 - 2016

I worked for Global Access. An international shipping company that ships for ecommerce and direct sales companies globally. I am over Programs and Projects. My focus is on the technical side dealing primarily with integration of shipping and warehouse management software with these companies. I was hired in June of 2016 to present. I oversee the projects schedules, the engineering schedules and policy/governance for the company.

Global Technical Program Manager, EBAY, Draper, UT 2010 – 2015

●Managed IT programs for global enterprise application/systems/platform for call centers worldwide, overseeing teams of up to 60 and capital and operational budgets ranging from $250,000 to $12M, servicing over 10,000 employees globally and Millions of customers

●Planning, budget management, resource assignment and management, live to site, deployment and ramp of centers by region.

●Technical knowledge of infrastructure, platforms, Siebel, Citrix, Genesys, Oracle, VPN, cloud.

●Risk management and mitigation, issue management.

PMO Director, MOVE NETWORKS, Lindon, UT 2009 – 2010

●Management of PMO team, Program management for software development and implementation for web television.

●Led a team of 30 engineers and Quality Assurance experts in the development of software and hardware for web based television products

●Created 1st generation web based television software for streaming live and on demand television for home and commercial use on set top boxes such as ROKU.

●MOVE was subsequently purchased by Echostar for expansion and of the proprietary software technology.

Project Manager, Software Development Team Manager, DIGITAL TECHNOLOGY INTERNATIONAL, Springville, UT 2006 – 2009

●Managed implementation projects valued from $40K to $2M+; project team staffing, scheduling and management, directed daily operations of staff. Planned, forecasted and administered a $700K budget for development/operations, and oversaw all project requirements for interface development.

●Client expectations and communications management, project kick off meeting with clients. Project Plan delivery and client sign off, and delivered interface solutions on time and on budget.

●Performed custom code development specification and acceptance, software shipment requests, and interface requirements as needed.

●Managed interface development engineering staff of 20+ software engineers, and responsible for hiring new engineering staff.

●Audit scheduling, review, delivery, and sign off; implemented projects on time and on budget.

Chief Operations Officer, LIMELIGHT TECHNOLOGIES, Seattle, WA & Cheyenne, WY 2004 – 2006

●Managed and implemented all aspects of corporate modernization to include software and hardware assets, and developing and delivering software.

●Directed daily operations for a company with annual revenues of $3M, and Planned, forecasted, and administered corporate budget.

●Oversight of all projects and management of all project managers and staff.

●Managed outside contracts and negotiations.

●Oversight of operations and support staff.

Senior Program Manager, UNITED STATES AIR FORCE, Biloxi, MS 2000 – 2004

●Managed and implemented all aspects of the network infrastructure and web-based technical training for 31,000 students annually in 60+ career specialties, including budgeting, software and hardware assets, and developing and delivering coursework.

●Through advance planning and the acquisition of critical hardware and software assets from other agencies, successfully saved USAF $13 million over three years in infrastructure costs.

●Provided effective leadership, supervision, training, and direction to 218 training specialists, programmers, graphic designers, and instructors.

●Planned, forecasted and administered a $1.8 million budget for various network projects.

●Managed outside contracts and negotiations for development of web-based training.

●Awarded USAF “Best Practices” for innovations in technology for Technical Training.

EDUCATION & EXPERIENCE

Community College of the Air Force – many technical and academic courses over 26 years. USAF technical training in 4 different career fields, technical training in network infrastructure, software development, program and project management courses.

PMI expertise in project/program management, Agile, Waterfall, ISO, network infrastructure, network security, software development methodologies. People Management

Contact this candidate