SHARI TRIPLETT

*** ***** ***** *****, ************, FL 32220

904-***-**** ac2ucy@r.postjobfree.com

QUALIFICATIONS

Facilitate professional training events for employees.

Create and update documentation for training sessions for both large and small groups.

Use persuasion, negotiation, and compromise to aid in conflict resolution.

Foster employee engagement, providing feedback, recognition, and growth.

Excellent written and verbal communication skills.

Strong understanding of business operations and ability to work across multiple business functions.

Detail oriented; superior service quality; professional work ethics.

Proficient in MS Word, Excel, Access, PowerPoint, Outlook, Hyperion, and MetaViewer.

Experienced in PeopleSoft, Workbrain, Reflexis, Cognos, Salesforce, and WinSQL.

EXPERIENCE

Workforce Management Analyst, SOUTHEASTERN GROCERS, LLC. 2011 – present

Provide analysis and recommendations in talent management and workforce planning.

Monitor and analyze job positions and headcount for +800 retail stores.

Gather data from HRIS systems and create HR Reporting for corporate and field teams.

Corporate Productivity Specialist, WINN-DIXIE STORES, INC. 2004 – 2011

Advised managers and employees regarding HR issues, labor laws, Leave of Absence, vacation, and holiday rules for +75,000 employees.

Clear understanding of HRIS systems, Payroll, and Time and Attendance system.

Researched procedures and processes in testing environment prior to implementing new releases or initiatives.

Provided functional support to Time and Attendance End Users.

Technical Trainer, WINN-DIXIE STORES, INC. 2001 – 2004

Conducted training classes, Train-the Trainer Workshops, briefings on procedures, and mentored new instructors for corporate training initiatives.

Identified needs of target audiences and designed effective learning processes.

Prepared clear, precise course outlines, curriculums, scenarios, job aids, and assessments.

Technical Manual Writer/Editor, RCI, INC. 1996 – 2001

Typed, edited, and proofed technical manuals.

Documented changes and updates for new procedure implementation.

Personnel Clerk, US. Navy 1989 – 1996

Maintained personnel records; processed reenlistments, discharges, and Limited Duty.

Proctored exams and trained personnel on policy and procedures.

EDUCATION

AA Associates in Arts, August 2015

Florida State College at Jacksonville, Jacksonville, FL. GPA 3.82

Bachelor’s Degree, Business Supervision and Management, December 2017

Florida State College at Jacksonville, Jacksonville, FL. GPA 3.91

ACTIVITIES AND ACHIEVEMENTS

Toastmasters International Awards and Achievements

Advanced Competent Communicator Bronze Certification, March 2016

Advanced Leader Bronze Certification, March 2016

Area Director Role, July 2017

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