Project Manager

David Welk

Woodridge, IL *****

630-***-**** • **********@*****.*** • linkedin.com/in/david-welk-mpm-capm-6176583

Project Manager

Results-oriented IT Project Management Engineer with 20+ years of experience selling, creating, coordinating, and managing advanced-level, complex, IT, network, and telecommunications projects.

Proficient managing all aspects of a project life cycle initiation, planning, execution and closing phases holding a Master of Project Management from Keller Graduate School of Management and a CAPM from the Project Management Institute.

Adept in team building, collaborating with business leads and key stakeholders, managing deadlines, understanding and articulating priorities, identifying risks, architecting solutions, and delivering results.

Excellent communicator possessing strengths in both creative and analytical thinking with the innate ability to manage complex concurrent projects.

Strong technical background built from diverse range of delivery and pre-sales and post-sales projects enabling higher control over time, budget and team, stronger customer management, and better business support.

AREAS OF EXPERTISE

Project Planning & Management

Customer Service/Relationships

Technical Analysis

Critical Problem-Solving

Team Building & Leading

Quality Control

Pre-Sales/Post-Sales Activities

Budgeting & Scheduling

Professional Experience

NetScout Systems (Formerly Fluke Networks), Westford, MA

Sales Engineer (May 2014 – January 2017)

Led pre-sales and post-sales project development and technical account management for a variety of large enterprise clients. Collaborated with clients to design and support critical application and network performance. Provided projects updates to key stakeholders and senior leadership. Fostered relationships with vendors. Ensured adherence to project schedules, budgets, quality standards, allocating the proper resources to complete the project on schedule.

Key Accomplishments:

Oversaw the solution upgrade life cycle for 10 large organizations including design, resources and budgeting, user training, and technical support of a highly complex network and application performance solution.

Acknowledged for resolving wired and wireless network connectivity and performance issues quickly within hours.

Led a well known insurance company through the resurrection of a “shelved solution” by supporting and training the new outsourced personnel organization with limited resources and budgets.

Savvius (Formerly WildPackets), Walnut Creek, CA

Sales Engineer (March 2011– April 2014)

Executed wired and wireless packet analysis, as well as network management. Provided pre-sales technical assistance and product education. Administered client accounts, providing technical guidance and consultation. Conducted technical training and pre-sales activities across North America, presenting 50+ lunch and learn sessions.

Key Achievements:

Consistently sold to quota supporting as many as ten separate sales managers throughout North America.

Quickly learned new software applications in 90 days in order to provide technical account management to 40+ organizations.

Expedient Communications (Formerly ANet), Chicago, IL

Account Executive/Technical Project Manager (September 2008 – September 2009)

Managed multiple accounts, providing technical data center and networking solutions. Collaborated with customers to understand the diverse and specific business need and applying product knowledge to meet those needs. Ensured quality of service by documenting technical specifications and other features of employers' systems and processes.

Key Achievements:

Sold the quickest data center deal within 120 days, valued at $1M after, as a new employee.

Supported and managed 25+ data center installations.

Network engineered 10 data center installations, including power and telecommunications connectivity.

Actiance (Formerly FaceTime Communications), Redwood City, CA

Senior Sales Engineer/Account Development (October 2006 – November 2007)

Led technical sales of real-time messaging security products while leveraging strategic partnerships to create opportunities for alignment and cross-selling. Collaborated with field sales and other teams to provide comprehensive end-to-end customer solutions. Key member of cross-functional teams tasked with coordinating complex technical implementations with managers and developers.

Key Achievements:

Demonstrated software products on a daily basis to 50+ potential clients.

Diligently studied software product and learned to expert level within 90 days.

Career Note: Also worked as a Systems Engineer for NYSE Euronext (formerly Sector Inc.), as a System Engineer for CIENA Communications, as a Senior Sales Engineer for Marconi Communications (formerly FORE Systems), and as a Senior Networking Systems Engineer for Anixter.

Education and Training

Keller Graduate School of Management, Downers Grove, IL

Master of Project Management

National Louis University, Chicago, IL

Bachelor of Arts in Business Management

Certifications

Certified Associate in Project Management (CAPM), Project Management Institute

NetScout Systems Solutions Engineering Certification

Air Magnet Wireless Engineering Certification

Fluke Networks Network Management Tools Certification

Professional Affiliations

Project Management Institute, Member, Chicagoland Chapter

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