Sales Customer Service

Ashley LeHaf

**** ****** **** ******, *** Francisco, CA 94118 949-***-**** *******@****.*****.***

Education

University of San Francisco (USF), San Francisco, CA Expected Graduation: June 2019

B.S., Business Administration, Major: Marketing

Saddleback Community College, Mission Viejo, CA Fall 2015-2017

AA, Business Administration

Relevant Work Experience

Orangetheory Fitness, Rancho Santa Margarita, CA June 2016-August 2017

Sales Associate

●Met and exceeded personal monthly sales goals of 15-20 memberships to reach a team sales goal of 55-60 memberships

●Contacted 40 leads per day through telephone, email, and text to book their first appointment

●Processed accurate cash and credit card transactions to complete a sale

●Built rapport with sales leads and respond immediately to their questions

Casa Ranchero, Ladera Ranch, CA June 2015-December 2016

Hostess

●Greeted customers in a friendly manner to make them feel welcomed

●Set up dining room tables to create a pleasant ambiance

●Reviewed daily food specials to be ready for taking to-go orders

Bowl of Heaven, Rancho Santa Margarita, CA August 2014-May 2015

Bowlista

●Prepared fruit smoothies and acai bowls for customers

●Processed point of sale transactions to ensure accurate purchase records

●Cleaned and restocked the ingredients the night before to prepare for the following day

Affiliations

Volunteer, Salvation Army, Tenderloin, San Francisco, CA Fall 2017

Member, USF Spirit Squad, San Francisco, CA Fall 2017

Marketing Director, Saddleback Loyal Activists, Mission Viejo, CA Fall 2015-2017

Member, Big Brothers Big Sisters, San Juan, CA Fall 2015

Volunteer, UMC Methodist Church, RSM, CA Summer 2013

Skills

●Advanced knowledge of Microsoft Office, Excel, Outlook, Powerpoint, Google applications

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