Customer Service Microsoft Office

Sam Vats

Herndon VA, *****/ 540-***-**** / **********@*****.***

E D U C A T I O N

Hollins University, Roanoke, VA Class of 2017

M A J O R S

Music with a Minor in Business

Concentrations in Arts Management and Piano Performance

S T U D Y A B R O A D

Tours, France

January Term 2017

Paris, France

Fall Term 2015

L E A D E R S H I P & A C T I V I T I E S

Senior Legacy Committee Chair

November 2016 to present

French Club President

2014 to 2015

French Club Treasurer

Spring Term 2014

NCAA Swim Team

2013 to 2014

C O M P U T E R S K I L L S

Microsoft Office Suite Adobe Creative Suite Google Analytics Millennium MINDBODY

B U S I N E S S S K I L L S

Marketing

Sales

Customer Service

Brand building Technical writing Negotiating

Knowledge of target audiences

Fundraising

L A N G U A G E S

Hindi French

B U S I N E S S E X P E R I E N C E

GOVERNMENT CONTRACTING INTERN at CARAHSOFT TECHNOLOGY CORPORATION

Reston, VA Summer 2016 to Present

Increase prospects for Splunk software’s federal team by targeting marketed audience

Communicate with clients about upcoming events to raise brand awareness

S P A C O O R D I N A T O R at SERENITY DAY SPAS

Herndon, VA Summer 2015 to Present

Calculate figures such as discounts, percentage allocations and credits

Make process improvements to secure prompt and regular receipts that will increase revenue

Verify details of each transaction

I T H E L P D E S K A S S I S T A NT at HOLLINS UNIVERSITY

Roanoke, VA September 2016 to May 2017 (school year position only)

Problem solved technology related issues to enhance productivity for students and faculty

Accountable for checking department emails and phone calls

S T U D Y A B R O A D P R O M O T E R at HOLLINS UNIVERSITY

Roanoke, VA 2014 to 2015 (school year position only)

Marketed various study abroad programs to students to increase attendance

Advised students on programs that will fit their educational goals

Addressed and resolved any concerns students had

A R T S M A N A G E M E N T I N T E RN at OPERA ROANOKE

Roanoke, VA January Term 2015 (term position only)

Strategized fundraising tactics through introducing mobile projects and finding appropriate grant opportunities

Advertised upcoming production on social media and increased followers

S T U D I O A M B A S S A D O R at BELOVED YOGA STUDIO

Reston, VA Summer 2014 (summer job only)

Sold membership and retail to keep business flowing

Educated customers about various yoga classes and events

Maintained professional appearance of studio

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