VANESSA HUGHES DORSEY
Alexandria, Virginia 22303
Cell: 757-***-****
WORK HISTORY
June 28, 2017-September 8, 2017
Phlebotomy Supervisor
American Health Laboratories
Columbia, Md.
Overseeing and coordinating the functional activities of the area’s phlebotomy staff.
Establish staff phlebotomy assignments, maintain/verify phlebotomist time-sheets, manage the area’s on-call schedule, initiate hiring and disciplinary processes, and provide “on-the-ground” assistance to staff phlebotomists. Identifying phlebotomy practice deficiencies; ensuring that clients’ phlebotomy requirements are met on a daily basis; coordinating courier services and the transport of biological specimens; and serving as a representative when addressing phlebotomy-related questions, issues, and concerns.
2006 to 2017
Phlebotomist Team Lead
Laboratory Corporation of America
Virginia Beach and Herndon, Va.
Communicate procedures and directives to team members on behalf of The Supervisor in an effort to maintain operational compliance.
Maintain compliance documentation.
Point of contact for team members with procedural, policy and directive questions.
Point of contact for customer inquiries.
Perform quality check inspections on medical instruments.
Assist management with new staff hires, actively involved with training, competency and the performance review process.
Responsible for all collection procedures, monitoring phlebotomy staff to maintain the company's high standards for quality, productivity and efficiency.
Maintain laboratory supply inventory, estimating, expediting and verifying the delivery of supplies.
Maintain a courteous and professional demeanor during all encounters, ensuring the good reputation of the Company.
2009 to 2011
Phlebotomy Instructor/Curriculum Trainer (Contractor)
Condensed Curriculum International Incorporated
214 Little Falls Road Fairfield NJ
Instruction and training in the following areas:
Anatomy and physiology
Medical terminology
Laboratory law and ethics
Blood collection and storage techniques
Specimen documentation
Quality, competency and performance assessment
Universal safety precautions
Syringe usage and disposal
2009 to 2010
Phlebotomist (Contractor)
ExamOne
6363 Center Drive
Norfolk Virginia 23502
1995 to 2006
Phlebotomist
Bon Secours Depaul Medical Center
150 Kingsley Lane Norfolk Virginia
Norfolk, VA 23505
1985 to 1995
Phlebotomist
Sentara Norfolk General Hospital
600 Gresham Dr
Norfolk Virginia 23507
Held multiple positions within this 10 year period:
Phlebotomist
Laboratory Technician
Nursing Care Partner
1987 to 1988
Receptionist
Nikkal Industries, LTD
Virginia Beach Virginia
1982 to 1987
Phlebotomist
National Health Laboratories
Norfolk, VA
SOFTWARE/SYSTEM SKILLS
Experience working with the following systems and medical equipment:
Touch Lab OS
Epic OS
Labcorp Beacon OS
LCM OS
Cholestec LDX (Lipids)
Coulter-ATC 10
Bayer Clinitex 50 (Urinalysis Micro Albumins)
Cerner VT 420, VT 220, and 4201A computer systems
Coagucheck PT
Bayer DCA 2000 (HgbA1c)
EDUCATION AND CERTIFICATIONS
2010 to Present
University of Phoenix
Healthcare Administration
ASPT Certified Phlebotomist
CPR Certified
2014 to 2016
REFERENCES
Available upon request.