Lisa Nelson
Wayne, New Jersey 07470
**************@*****.***
SUMMARY
Successful, enterprising, and versatile sales professional with account management expertise in a competitive environment.
KEY SKILLS: Project management, negotiation, communication, self-motivated, perseverance in pursuing leads, superior writing and presentation abilities, attentive to detail, calm under pressure, excellent organizational and follow up skills, time management.
PROFESSIONAL EXPERIENCE
ACCOUNT EXECUTIVE
WGHT RADIO, Pompton Lakes, NJ 4/15-present
Promote and sell commercial air time on a local news/talk and oldies radio station in Northern New Jersey.
Maintain and expand on long term relationships with businesses in territory.
Source, identify and establish new business opportunities.
Negotiate fees and services with clients and close sales.
Design creative solutions fulfilling client’s needs.
Assist with the resolution of payment and revenue collection. Coordinate production of commercial ads with client, traffic and production.
CUSTOMER CARE REPRESENTATIVE
MODEL ELECTRONICS, Ramsey, NJ 5/13-4/15
Managed customer data base of General Motors and Nissan dealerships servicing accounts, upselling and cross selling other products and services to increase revenue and strategic product sales.
Participated in all activities designed to improve customer satisfaction and business performance.
SALES/CUSTOMER SERVICE REPRESENTATIVE
P&L PRINTING, Florham Park, NJ 5/03-5/13
Generated custom proposals for customers using optimal method for providing product incorporating budget, material, labor and shipping costs.
Received and responded to customer inquiries regarding quality of product, pricing, and shipping.
ACCOUNT EXECUTIVE
VIDEO MONITORING SERVICES, New York, NY 11/89-3/01
Originated custom proposals to prospective clients providing them with competitive intelligence information for all broadcast media with emphasis on logistics, budgets, and contingencies.
Initiated activities to generate new prospect development through cold calling, trade shows, trade publications, and direct mail.
Resolved client billing and quality issues with Accounts Receivable, Production, and Research.
UNIT ADMINISTRATOR
NBC, New York, NY 4/83-10/89
Coordinated the logistical and technical monitoring for anthology program Sportsworld. Supervised remotes, studio operations, and mobile unit coordination. Interfaced with outside program packagers, production houses and suppliers.
EDUCATION: B.A. Communications, New Jersey City University, Jersey City, New Jersey