Motivated Community Advocate with Administrative Background

SUMMARY

SKILLS

EDUCATION

EXPERIENCE

AUDREE WILLOUGHBY

**** *. ****** **. ****, Greenwood Village, CO 80111 C: 859-***-**** ****************@*****.*** Highly motivated, personable, and committed to making a difference for your team. Over three years of administrative and office support experience in both small and large business settings. Easily adaptable and able to handle multiple responsibilities simultaneously. Eager to enter a career field that will utilize my educational background and communication skills.

Microsoft Office proficiency

Strong problem solver

Resourceful

Strong interpersonal skills

Professional proficiency in French

and Spanish

Schedule management

Deadline-oriented

Customer service

Data entry/ documentation

Public speaking

Community outreach

2016 Bachelor of Arts: International Studies, French, Spanish Trinity University - San Antonio, TX

3.3 GPA (cumulative)

Minor in Political Science

09/2017 to 11/2017 Field Organizer

Mike Johnson for Denver Kids - Denver, CO

Spoke to over 1,000 active voters in the district about the candidate's track record, goals, and the opposition's campaign.

Recruited and trained seventeen volunteers for canvassing (door-to-door voter outreach) and cold-calling.

Helped execute four major fundraising events, securing approximately $15,000 in donations and promoting volunteer opportunities. Created a streamlined Microsoft Excel document to organize over 400 donors' information and entered data into the database on votebuilder.com. 01/2017 to 09/2017 Direct Support Professional

Lord's Legacy Life Ministries - Nicholasville, KY

Completed and submitted daily documentation in accordance with agency guidelines.

Promoted community involvement for supported special needs individuals by helping them develop daily living skills, health and wellness goals, career plans, and self-advocacy skills.

Acted as the organization's primary reference for ongoing goal development and treatment plans for three participants

09/2012 to 12/2016 Office Clerk, Student Employee

Trinity University - San Antonio, TX

Provided multi-line phone support, reception, and scheduling assistance to the office manager.

Organized confidential files, developed spreadsheets, faxed, copied and scanned documents for all counseling services staff.

Created and managed the Trinity University Health and Wellness social media pages (Facebook and Instagram).

06/2017 to 12/2017 Lead Receptionist

Hampton Bodywerks Massage Spa - San Antonio, TX

Consistently managed the business schedule for 11 therapists, coordinating single and multi-party appointments, room assignments, and client information using the Genbook online system.

Handled cash, debit/credit card, and online voucher transactions using both a manual register and online payment services.

Created a more efficient and accessible office space by implementing a streamlined filing system and organized space.

Provided exceptional customer service to clients over the phone and in person 08/2015 to 12/2015 Front Desk Coordinator

ACTIVITIES AND HONORS

Waxing the City - Stone Oak, TX

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information and appointments. Coordinated the schedules and room assignments for six aestheticians. Took daily and weekly inventory of all studio materials and documented product distribution within the studio.

Graduated with Honors in French Language Study --Trinity University New Active Service Chair -- Alpha Phi Omega National Service Fraternity Created and executed a service project to help raise funds for the San Antonio Center for Refugee Services

English as a Second Language Teacher -- San Antonio Center for Refugee Services

(Spring and Fall semesters of 2014)

Taught beginning and intermediate English to refugees from Nepal, Iran, the Democratic Republic of Congo, and Sudan.

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