Project Manager

John F. Miller (PMP Certified)

***** **** ***** ****** • Lenexa, Kansas 66220 • 913-***-**** • ********@*****.***

CAREER PROFILE

Driven leader tested by critical assignments supporting Wartime Military Operations, requiring adaptability to the environment and the ability to influence teams in achieving objectives in a short period of time. Expertise in coordinating cross-functional teams in the development of project planning and scheduling; execution of operations; and in controlling\monitoring of cost and quality.

CAREER HIGHLIGHTS

Member of a project team that developed a business proposal for early power down of unused equipment, providing the customer with an estimated $5 million in power savings. Executed trial with defined scope and schedule using resources across multiple organizations.

Defined Scope and program managed solutions for a collaborative group of Sprint and Ericsson executives. Applied leadership to cross functional teams and organizations to ensure project completions were within costs and schedule. Provided formal communications to steering committee for updates and status

Project managed a wireless emergency services national deployment for a customer transitioning from a CDMA to LTE network. Lead a 70-person team of project managers and technical support, tasked with delivering quality in a 24x7 operations environment.

Professional Experience

ERICSSON. Overland Park, KS July/2009 to May/2017

A multinational networking and telecommunications equipment and services company headquartered in Stockholm, Sweden providing services to enhance wireless and wireline operators’ ability to meet their consumers’ expectations.

Program/ Project Manager January/2015-May/2017

Transitioned from Engineering to Project Manager. Worked as an individual contributor on process analysis supporting cost savings and with teams on business plan development/customer projects supporting the network.

Implemented cost savings initiatives with a focus team. Realized $12K in savings with process improvements and identified an additional $300K in savings using robotic automation and labor redistribution.

Maintained end to end oversight on a small project invoicing process; achieving revenue exceeding $35K for the first 5 months of the year. Consulted and coordinated with multiple managers to establish pricing quotes and interfaced with the customer as a point of contact.

Defined Scope and program managed solutions for a collaborative group of Sprint and Ericsson executives. Applied leadership to cross functional teams and organizations to ensure project completions were within costs and schedule. Provided formal communications to steering committee for updates and status

Member of a project team that developed a business proposal for early power down of unused equipment, providing the customer with an estimated $5 million in power savings. Executed trial with defined scope and schedule using resources across multiple organizations.

Network Engineering Manager July/2009-June/2015

Lead a group of engineers in support of delivering 911 Emergency Services to customers by configuring switches and validating call processing of newly implemented wireless cell sites across the United States.

Project managed a wireless emergency services national deployment for a customer transitioning from a CDMA to LTE network. Oversaw a 70-person team of project managers and technical support, tasked with delivering quality in a 24x7 operations environment.

Prioritized work with process partners to meet major milestone of completing Access Management plans before due date, resulting in exceeding target and providing Ericsson with a 5-billion-dollar credit

Oversaw 911 Translations decommissioning of 9600 wireless iDEN sites, adding to a combined effort of multiple organizations and providing customer savings in backhaul and utilities exceeding one billion dollars.

SPRINT. Overland Park, KS January/1996 to July/2009

A company providing wireless and internet services; ranked as the fourth largest mobile network operator in the United States.

911 Wireless Translations Supervisor March/2004-July/2009

Lead a group of engineers in configuration management of network equipment for 911 Emergency Services.

Implemented Cross training programs and engineering standards spanning 5 different platforms for both CDMA and iDEN technology during the merger of Sprint and Nextel.

Consolidated wireless cell site order implementation processes into translations group, streamlining the process and reducing SLA, while providing opportunity to redeploy resources.

Wireline Transport Service Deliver Supervisor January/1997-March/ 2003

Manage a team of engineers in the implementation of broadband core network segments and DS3 access circuits.

Exceeded completion goal of the PRI to Dial IP migration 3 months earlier than planned, resulting in savings of at least $227 million for the 2002 -2003 year and an additional ongoing annualized access cost savings of $170 million.

Wireline Service Assurance Technician January/1996-January/1997

Monitor Sprint network for anomalies and take appropriate action.

Wireline Network Technical Analyst (Contractor) January/1995-January/1996

Provide service delivery and assurance support for Sprint network equipment.

MARATHON ELECTRIC. West Plains, MO January/1994 to January/1995

A leading manufacturer of electrical and power generation products serving markets throughout the world.

Line Supervisor January/1995-January/1996

Lead a line production team in a manufacturing environment in the creation of quality motors to support customer products.

UNITED STATES ARMY. Various locations June/1983 to June/2010

One of the largest government organizations in the United States; with the function of defending the American people from aggressors with a force of qualified, skilled, and dedicated Soldiers.

Rank of Major to LTC (United States Army Reserves) June/1996-June/2010

Provided support in various roles. Primary areas of emphasis were in communications, fuel operations, and movement control.

One-year deployment to the country of Iraq and Kuwait. Multiple assignments of varying responsibilities with short learning curves in a high-pressure environment.

Maintained a communication network through multiple means that supported a Battalion of 300 soldiers in meeting their goal of 100% in-transit visibility of all sustainment, and deployment\employment cargo.

Selected to become the theater "Bus Czar", project managing the resource of 284 buses during the first surge of forces, moving up to 10,000 soldiers in a short time to meet demand of continuity in a changeover of forces.

Rank of LT to Captain (United States Active Army) June/1983-August/1993

Primary areas of emphasis were in air defense and mobile communications.

Advanced three levels in a 10-year period while adapting to changing assignments every 1-3 years.

Manager of a 174-person telecom company providing technical customer support for at least 8 companies at a time in a unique mobile communication on demand environment.

Managed a formal commitment accounting system with 38 major accounts and annual funding exceeding $15 million.

Project Managed six separate telecommunication projects with a 6- year $40 million research, development, and acquisition budget.

Education

WEBSTER UNIVERSITY, Fayetteville, NC, 1993

M.A, Computer Resources and Information Management

AUSTIN PEAY STATE UNIVERSITY, Clarksville, TN, 1983

B.A, Business Administration

PROJECT MANAGEMENT INSTITUTE, Overland Park, KS, 2017

PMP Certification, Project Management

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