Human Resources Manager

**********@*****.*** **** S. Sedona Circle Oneida, WI 517-***-****

SUMMARY OF QUALIFICATIONS:

Strategic and business oriented Human Resources Manager experienced in regional and corporate HR management for large employers within the government, collegiate, communications, and manufacturing industries. Expertise in HR generalist functions including: employee relations, recruitment, training/development, workforce development, benefits administration, and succession planning. Creative problem solver with the ability to resolve human capital challenges to drive revenue growth, resolve conflict, and improve morale. Completed 12 hours of coursework toward pursuing a PhD in Human Resources Leadership. Ohio State Supreme Court - Certified Mediator - Dispute Resolution, Conflict Management

EDUCATION:

MA - Organizational Development, Kent State University, Kent, OH

MPA - Human Resource Management, Kent State University, Kent, OH

BA - Business Organizational Communication, The University of Akron, Akron, OH

PROFESSIONAL EXPERIENCE:

Lockheed Martin/Leidos 7/15-present

Greenbay, WI

Human Resources Business Partner (International & Immigration Focus) (Scott Air Force Base- Security Clearance obtained)

Strategic Leadership Partnership: provides leadership and functional HR Generalist support to senior leaders in DoD and International Programs in matrixed organization. Strong business acumen to align HR initiatives to overall business objectives.

Provide HR Generalist support to Sr. Leadership and teams abroad along with Immigration for IS&GS

Provide Coaching to leadership to build capabilities and strategic focus contributing to overall mission

Partner with Global Management and key stakeholders to successfully implement business initiatives that are mission critical to International Programs. Knowledge of in country labor laws, Sofa Agreements and immigration status

Partner with CoE Partners in achieving business results including analyze employee metrics and data for process improvement

Lead teams through organizational change (M&A along with program variances)

Strong leadership skills and the ability to influence the decision process in collaborative environment

Coaching and counseling on daily employee related concerns. Handle employee’s consistency with best HR practices

Edward Jones 3/14-6/2015

St. Louis, MO

Branch Development, Talent Acquisition & Development

20/20 Project Team (BOA Key Strategies) Work close with consultants to develop & implement change strategy project refining overall branch partnership

Develop and revise department standard operating procedure with development specialist

Coaching and council Financial Advisors on key model for effective branch team

On-Boarding Strategy team streamline robust system to deliver ideal client experience

Contractor (Edward Jones) - St. Louis, MO 10/2013- 3/14

Branch Development, Talent Acquisition & Development (Benefits Specialist

Financial Advisor Coaching: Finding and acquiring skilled talent for organizational needs.

Project Lead: Working on strategic departmental needs of organization 20/20 Vision

Employee Awareness: Educate associates on enrollment options including, Welfare Plans, Group Life Insurance, Dental, Vision, Long Term Care, Disability and Wellness

Work directly with associates on analysis and evaluation of benefit plan options including plan comparison

Work directly with associates on Affordable Health Care Act, Medicare and Cobra

WORLD OMNI & JM& A 8/2012-6/2013

St. Louis, MO

Human Resources Manager, St. Louis, MO

Responsible for 250+ employees St. Louis Call Center.

Employee Relations: Provide leadership for director team in full cycle employment maintain consistent cultural message. Support leadership in strategic goals, operating objectives and performance evaluations. Guide Sr. HR Generalist and Sr. HR Specialist in daily work activities.

Work directly with managers to provide on-going coaching, consistent practices and policies execution.

HR Development: Developed on-going training to staff on HCI current HR practices. Work with Customer Care on Engagement and Stay interview questions. Participated in HR Metrics rollout initiatives. Continued staff development on SHRM Competencies Study

COMCAST SPOTLIGHT

Auburn, MA 6/2007-6/2012

Senior Human Resources Manager, Boston, MA (12 locations) 8/2008 – 6/2012

Human Resources Manager 6/2007-8/2008

Responsible for Employee Relations, Strategic Management, and HR Development for over 150 employees in 12 locations throughout New England. Center of Excellence Operating Model (North Central Division)

Employee Relations: Analyze and Evaluate Employer/Employee relationships in order to maintain working conditions that balance the needs of employees in support of strategic goals, company objectives, and core values. Maintain first point of contact for complaints and facilitate investigation process.

Work directly with veteran employees to resolve on-going challenges in adapting to new business strategy.

Strategic Management: Partner with managers requiring expertise in HR Strategy aligned with business strategy. Provide strategic and tactical support in all elements of HR in order to contribute to the development of organization strategic plan.

Key advisor in Power Seller Strategy; providing change leadership, talent management, and overall strategy in the development of new business initiative for the company’s goal of new revenue generation.

HR Development: Develop, implement and evaluate employee training and development curriculum, performance management systems, and employee programs to ensure the composition of the work force meets current and future organizational needs.

Key partnership with Regional Vice President, Director of Sales, and Area Sales Managers to provide strategic alignment on key business initiatives including change management, consultative role, and leadership development.

JOHN HENRY/MULTI-PACKAGING SOLUTIONS (Lean Manufacturing/Pharmaceutical)

Lansing, MI 5/2005-5/2007

Manager of Human Resources/Employee Relations

Human Resources Manager responsible for over 800 employees throughout 10 facilities.

Employee Relations: Conducted all new hire orientations, employee investigations and exit interviews. Responsible for performance evaluations, compensation analysis, wage progression scales, job analysis, and updating job descriptions. Handled, facilitated and resolved ADA/FML/Lost Time Claims. Investigated and conducted I-9 Audit and INS Documentation.

Coached leadership in problem solving, corrective actions, last chance agreements and peer review.

Strategic Management: Analyzed employee turnover to identify trends and develop retention strategies, partnered with Operations to ensure the availability of an adequate, well trained and diverse workforce.

Organizational Change Agent with MPS/JH merger. Participated in Lean Manufacturing and SMED Events.

HR Development: Developed and conducted training classes including HR Policies, Drug Free Workplace, Tuition Reimbursement, Progressive Discipline, FMLA, Sexual Harassment, and Problem Resolution. Designed and implemented employee incentive programs including ESA, Round Table/Common Ground, and Monthly Updates. Assisted in the development of any new HR policy or best practice, developed and analyzed HR Metrics, and consistently ensured complance with employment law in Michigan, California, and New Jersey.

Special Projects Included: ADP Conversion, ABRA, Safety Audit and Non-Conformances.

Professional Associations and Accomplishments:

Society of Human Resource Management (SHRM Kent - President, Lansing- Diversity Chair

American Society of Training and Development (North East Ohio - Diversity Chair)

National Black MBA’s Cleveland/Atlanta Chapter - Career Development Chair

North East Human Resources Society (NEHRA)- member

WICT- Women in Cable Television

Additional Information:

Lansing Community College- Instructor 2005

Kent State University- Instructor 2003-2005

Human Resource Certification Institute, John Carroll University, Cleveland, OH Certificate of Completion

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