Sales Administrative Assistant

Lori L. Page, J.D.

** ******* ******, *********, ** 01830 978-***-**** ************@*****.***

Professional Summary

Recently admitted to practice law in MA

Outstanding client relation and communication skills spanning over twenty years.

Organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Experienced manager and trainer; able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals.

Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

The ability to prioritize and work under a tight schedule.

Professional Experience – Legal

2014 to 2015 - ISO – Claims Partners – CMS Paralegal (Workers Compensation, Litigation and Personal Injury Law)

Maintain an understanding of the critical processes and procedures for handling Medicare set asides to ensure they are correctly and efficiently provided to CMS.

Have a foundational overview of the Medicare Secondary Payer Act and MSA claims submission process in order to work with our clients to facilitate quick and efficient resolutions to the inquiries and requests by CMS.

Team player – consistently offering to assist management in various “scrub” projects and other processes that are not normally within the purview of the CMS Paralegal position.

2012 to 2014 - Law Offices of Donald H. Adler – Paralegal/Administrative Assistant (Bankruptcy Law)

Prepare Motions and Bankruptcy Petitions & Electronic Case Filings

Follow up Objections issued by the Bankruptcy Trustees on an specific cases

Written and verbal communication including petitions, schedules, trustee packets, and various other court required documents

2011 to 2012 – Shimer & Dauksewicz - Paralegal/ Administrative Assistant (Family & Employment Law)

Drafting various legal documents i.e. complaints/motions, pleadings, requests for discovery and proposed judgments.

Conduct client and witness interviews and documentation.

In depth knowledge of legal terminology, research and principles – Family and Employment/Discrimination Law

Assist with court appearances and trial preparation.

The ability to analyze legal documents for accuracy as well as performing client accountings.

Professional Experience – Management

June 1987/2001 –July 2010* - Verizon/Supermedia Yellow Pages- Training, Sales & Product Development

Directed the planning, development and implementation of training programs designed to accelerate sales and launch expansion, new services, knowledge and profitability

Responsible for creating policies and procedures, setting priorities, and activating methodologies for workflow and delegation in a multi-disciplinary corporate environment

Conducted presentations & implemented advertising strategies

Oversaw all personnel, training, pricing and quality management for all new product launches in New England

Gathered, analyzed and explained trends verbally as well as in a weekly newsletter which I developed, edited and distributed weekly via email

Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries.

Increased regional sales revenues 130% over objectives consecutively in 1997 & 1998

Presidential Sales Award Recipient 1997 & 1998 & Chairman’s Award Recipient for Sales Excellence 1998

February 2006 – July 2009 - Massachusetts Bay Commuter Railroad - Customer Service Manager

Oversaw and audited all functions within the stations including inventory, scheduling, payroll, evaluations, hiring/discipline/terminations, cash flows, budgets, and revenues exceeding 10M annually including development and implementation of policies and procedures for staff including attendance and performance issues

Developed and authored: customer facing documents, presentations, brochures, and department Intranet Site.

Sexual Harassment and Diversity Trainer

January 2003 – April 2005 - Blockbuster Video Inc. - Store Manager

Hired, trained, supervised, scheduled and motivated a 20 member team of full and part time associates

Manage day to day activities of sales floor with a 1.5M rotating inventory and ensured proper merchandise processing, placement/display

Oversaw and monitored loss prevention programs - Decreased shrink levels to less than 1% of inventory

Increased Total Net Revenue (TNR) and active members over 2003 by 14%

Exceeded marketing goals for 3 of 4 quarters in 2003 and 2 quarters in 2004

Education

Juris Doctorate - 2017 - Massachusetts School of Law

Recipient of multiple CALI Awards

Bachelor of Science - History and Legal Studies - 2014 - American College of History & Legal Studies

High Honors and Dean’s List

Associates Degree – Paralegal - 2012 - Northern Essex Community College

High Honors and Dean’s List

Student Trustee on the Board of Trustees

Parliamentarian Student Senate

President Paralegal Students Group

** HOFSTRA University – Expected Fall of 2019

Recently accepted to the Online Masters of Law Program (LLM) in Health Law & Policy

Additional Qualifications

Able to direct, motivate and lead others to produce desired results

An experienced team player, bringing enthusiasm and energy into group efforts

Ability to successfully manage multiple projects, priorities, and assignments

Highly effective planning and organization skills

Proven Capability to approach issues affectively and creatively, offering innovative and practical solutions

Possess extensive and effective presentation, verbal, and written communication skills

An excellent employee record of dependability, quality, punctuality, and extra effort

References are available upon request

Contact this candidate