QA Analyst
Resume:
Padma Patchala ************@*****.***
Professional Summary
QA Analyst with over 9 years Quality Assurance experience that includes manual testing and automation of Web based and Client/Server applications.
Expereinced in testing webservices. Used WSDL test harness,SOAP UI and Swagger UI to test webservices.
Experienced in various phases of testing life cycles such as Unit, Functional, Regression, Integration, Smoke Testing, System testing, Load Testing, Data Driven Testing and Volume testing and User Acceptance Testing.
Experienced in analyzing Business Requirements, Functional and Technical Specifications.
Experienced in developing test documents such as test plans, test procedures, test cases, test scenarios and test reports.
Experienced in defect tracking and reporting using TSF, Quality Center and Clear Quest
Experienced extensively in carrying out back end testing using a lot of SQL queries.
Worked on SOA (Service Oriented Architectures)
Strong knowledge of QA methodologies, Software development life cycle, Quality assurance life cycle and Defect management life cycle.
Through understanding of waterfall and experienced in AGILE methodologies.
Able to learn and implement new technologies and challenging concepts quickly.
Strong problem solving and analytical skills and able to make balanced and independent decisions.
Good team player, a Strong interpersonal, Organizational and communication skill combined with self motivation, Initiative and Project management attributes.
Able to perform under pressure, troubleshoot, meet deadlines, lead and motivate.
Worked on testing CRM applications
Education
Bachelors in Computer Science Applications
Technical Skills
Process and Methodologies
QA methodologies (RUP, CMM), Performing Integration Testing, System testing, Acceptance Testing, Regression Testing, Business Functional Testing, Volume Testing, and Stress testing.
Tools
Test Track Pro,, Test Director, Clear Quest, Requisite Pro, Clear Case, Test-Manager, Quality Center, soapUI, API, HTML, XML, Java2.0, JavaScript, JDK1.2.2, Selenium IDE, Aptana and Cucumber
Languages and Databases
C, C++, Visual Basic, SQL, HTML, XML, JavaScript, VBScript, ASP, Oracle with ETL tools, SQL Server, MS Access, Toad, Teradata, TSL, JavaScript, VBScript, Shell script,AS400, Ruby, water,IBM BPMS
Operating Systems
MVS, Windows 95, 98, 00, NT, XP, MS-DOS, UNIX Sun Solaris, HP- UX, and AIX.
Project Experience
Liquidity services(LQDT) Aug 2016-Till date
Projects
The Lot (liquidity one transformation) platform is defi ned as a single integrated marketplace platform to support marketing, sales, customer service, operations, financial performance and human capital management.
Worked in an Agile team and played scrum master on required weeks.
Used Microsoft test Manager to create test cases and bugs for the projects.
Attended UAT sessions and worked with End users for better functionality
Worked on Back office tool applications, and existing functionality of the LOT applications.
Worked on LOT ERP Integration Process, for Inbound and Outbound to Oracle Fusion ERP Systems.
Worked on Swagger for testing LOT API’S
Worked on ININ phone call integrations, to make sure a Case is created for better customer service.
Worked on testing Eloqua forms so that they are integrated to the system and was handled by service people.
Worked with Marketing tools to test all the functionalities. Tested on different marketing sites, for different sale types, and payment methods.
Worked on Roles and Permissions using the admin tool for security testing.
Worked on payments, invoices, and settlement functionalities.
Used SQL query analyzer to test the data.
Ambit Energy May 2016-Aug 2016
Projects
GSP-Guaranteed savings plan.
GSP is a plan that helps customers by saving the money. The percent savings varies by market, depending on product prices, savings guarantees, features, policies and commodity costs. The program is for 12 consecutive months. At the end of the program, company compares the amount the customers would have paid to the incumbent with what they paid to Ambit. The difference will be refunded, by check.
CMS-Customer Management Systems
I worked on testing the customer experience for different providers in different states for different commodities, which include Payment confirmation through SMS. Email notifications for new customers, Bill pay (card, checking, savings).
Role: QA analyst 2
Responsibilities:
Worked on Testing User stories in TFS for GSP and CMS on New Functionalities and existing backlog issues.
Worked on Testing Nano Services for testing the back end process, communications, and maintenance.
Extensively worked on SQL joins/update/delete using Microsoft SQL Server, for validating the Exceptions, Holds, Matching calculations, and Free energy savings.
Used Testify (in house tool) for automating the regression test cases.
Written test cases, test plan, traced back from users story to test cases in TFS (Team Foundation Server)
Worked on different work flows which include, Customer Enrollment Workflows, Billing Workflows, Payment workflows
Attended daily scrum meetings, including Planning and retro.
Walkthrough of new functionality with UAT and worked with UAT for providing the test data and demo on Test results.
Worked on testing each functionality for both English and Spanish languages.
GM Finance March 2016-May 2016
Project:
Migration of files from Legacy AS400 to FIS and AS.
About project:
Auto Suite will create two files for all US. JPMorgan Chase Loan and Lease Auto Debit. These files are sent each day to JPMorgan Chase by GMF.
Sending and receiving of MoneyGram transactions from the original payment system to the payment gateway.
Role: QA analyst
Responsibilities:
Reviewed functional specification documents, design documents, requirements traceability matrix and involved in developing test plan document.
Prepared the traceability matrices to fill the gap between the requirements and the test cases covered.
Tested Loan Information web based application used to request and approve loan requests.
Tracked defects using HP ALM and generated defect summary reports
Validate Funding process flow from initialization to funding completion
Review product requirement documents, functional specifications, and involved in developing test strategy, test plan and test case documents
Logged in to remote desktop for validating the Reports in Attachmate reflection emulator software
Used Toad for testing the backend loan calculations.
Recognized the regression test cases and worked with automation team using selenium.
Bank of America, Addison, TX October 2015-March 2016
Project:
Security logging and Monitoring Remediation
About project:
To be complaint with MRF standards and to remediate the SIAI related to the NPPI/ NPI data.
Role: Sr. QA analyst
Responsibilities:
Worked in Agile environment, with 2 weeks sprint planning.
Worked on testing different applications in Iseries for validating the NPPI fields in objects.
Performed Regression for Iseries applications through UI.
Wrote queries in DB2 to test that data is captured in both logs and header files.
Worked on testing nightly batch jobs.
Attended daily scrum meetings.
Written test cases and loaded it in to HP ALM.
Written/Reviewed test plan and cases with peers and project team.
Worked with developers/ BA to resolve defects.
Reviewed test results with users and guided UAT team.
Worked on traceability matrix, to make sure all the requirements are covered.
Monsanto August 2012-October 2015
Projects:
Gateway BPM:
Upgrading an old legacy Gateway application to new Gateway application using IBM tools, Grower, dealer, financial. Inventory users will be reporting the information used from different ends and all the data will be stored in direct staging, where BPMS picks up and processes each one as a transaction and validates to make sure there are no errors. And will cleanse and complete the transaction and make sure it flows downstream (CDW/SAP). BPMS front end has its own functionality to search, process party and product information.
Responsibilities:
Worked as a senior QA tester for the BPMS Gateway project.
Developed Test cases, Test Scripts using positive and negative approaches for all the functionality of the application.
Worked on JIRA tool for tracking all the changes in the agile environment.
Automated using Selenium for Gateway application.
Developed test plans, test scenarios, data and test scripts
Developed Test cases and Query in TOAD for testing all 84 rules and nightly eval jobs.
Automated test scripts using Aptana studio as console and cucumber framework for second re-write project.
Used Watir and Ruby language to automate the scripts
Used soap UI to test the rules engine which is built in IBM WODOM tool.
Involved in Knowledge sharing with QA group teams.
Worked with QA management in resource/capacity/estimation planning
Worked with performance testing group to test the Loader and on getting the performance reports.
Worked on WEBI reports to test the Gateway Universe.
Used SOA to test the web services.
Worked on Toad extensively for creating/loading Test data.
Worked on testing Database batch jobs.
Tested cloud-based mobile applications across multiple platforms touching the full stack across the web
Worked on Toad extensively for creating, accessing and executing the queries based on the Application requirements.
Performed End to End testing to make sure that data is flowing to other systems including CDW and SAP.
Collected and understand Technical detail specifications for all upcoming changes and new functionality and made sure they are covered under test coverage
Involved in QA estimations at Visioning and Designing phases.
Used Team site to log the defects.
Worked on testing different browsers include, IE 10, IE 11, Chrome, Firefox, Ipad and Android.
Extensively involved with the Developers regarding the bugs and to get the defect issues resolved
Attend and participate in Agile/Scrum related meetings on a regular basis including planning, review, and retrospective
Participated in UAT Tests to make sure end user understand the tool.
Scottrade February 2010-July 2012
Projects:
Premium market data services-Our objective is to increase customer satisfaction by offering additional, value-added services
PDT- Pattern day trading-The Purpose of this project is to make Scottrade compliant with FINRA regulations.
Reorg-Rewrite- This project will address enhancing the round-up features of additional shares of a security when the payment occurs on corporate action events when applicable.
Portfolio director- Advisor tool for advisors to recognize quality and value on behalf of clients and maintained the client data.
Scivantage: Maxit- Scottrade integrated with third party vendor Scivantage to establish relationship with Scivantage who provides services via a web front End trading platform.
Moxie Chat: The Moxie software co-browse technology will provide the Service Center technical support group the technology to view the customer’s screen and assist them directly with their issues. By providing this technology we will increase customer satisfaction and decrease technical support handling time.
Responsibilities:
Worked as a QA Team lead for Reorg-Rewrite, Moxie chat and Portfolio projects.
Involved in manual functionality testing of all the applications.
Involved in QA estimations at Visioning and Designing phases..
Worked on change requests by developing test plans and testing the change for the releases using change management Request tool.
Used Quality Centre to track the testing process right from the requirements to Defects
Worked on SQL query analyzer extensively for creating, accessing and executing the queries based on the application
Worked on AS400 screens for back end testing and also for testing team track defects.
Involved in testing different Scottrade environments like Scottrade website, Elite, Scottrade, Mobile application, IVR, Data watch, Ticker plant, and API services for testing methods
Involved in testing WBO Calculations, and Quote Server testing
Volunteered on Monthly outages and project outages
Worked on investigating customer problem referred by Technical support people, opened a defect and assigned it to the appropriate department.
Conduct software compatibility tests on different, operating systems, and different browsers
Talx March 2009-January 2010
Projects:
HireXpress:
TALX HireXpress is an online hiring document package where hiring managers and employees can go online and fill out the documents, The project include 45 clients and there each and individual packages.
I-9Express:
TALX I-9 management service and the integration with HireXpress will need to be modified to support a new Form I-9 per the interim final rule published in the Federal Register.
Responsibilities:
Involved in developing test plans, test cases and test scripts
Participated in analysis and Quality Assurance of the application
Conducted testing mostly manually and Executed automated test scripts using Test manager.
Worked with XML test files
Participated in System Testing, Integration testing, Regression
Created tractability between requirements and test cases
Worked with SQL extensively for creating, accessing and executing the queries based on the application
Regression testing of functionality using Test manager
Used Clear quest to track issues and to communicate with developers
Used Test Track Pro to log the anomalies and to communicate with developers
Developed and maintained production control guidelines for production application deployment
Worked on creating and maintaining data log and test scenario documents
Biomerieux October 2007 –February 2009
BacT/ALERT Integrated System (BTAIS)
BTAIS (BacT/ALERT Integrated System) allows a scientist (User) to capture the design of an experiment and stores its related data. .
Responsibilities:
Worked as a software verification team lead for the project
Worked on creating test cases by Following FDA and ISO quality Procedures In Word and RMT
Created automated scripts for all the added and existing components of the BTAIS project using Selenium
Created Scripts (HTML) for regression and functionality of BTAIS
Worked on creating migration scripts from release 1 to release 2 and release 2 to release 3
Worked with SQL for creating, accessing and executing the queries based on the application
Participated in Daily stand up Status meeting
Worked on creating and maintaining data log and test scenario documents
Worked on creating trace Matrix to trace Software development specification to the Test cases
Created test summary documents for release 1, 2 and 3
Tracked mapping from requirement document to Test case Document Using RM tracker Tool.
Used Test Track Pro to log the anomalies and to communicate with developers
AG Edwards January 2007 – August 2007
Central Data R3 (CDR3)
Central Data R3 Projects falls into the Central Data Program. The purpose of Central Data is to centralize all corporate data into an easily accessible secure environment.
Responsibilities:
Wrote SQL Queries for CDR3 by joining the Tables in the given mapping logic and also communicated with the DBA
Created Test cases by using the Enterprise standard Naming Conventions
Using Data Transformation Services mapped the test cases from Excel to SQL.
Run the automation scripts for CDR3 using C#
Using flush out, moving database results to further testing
Validated the data in different Environments
Validated the script results by coordinating with DBA and fixed the script errors
Involved in testing the Data base tables using Toad and comparing the values with the queries
Raised checkpoints and Synchronization Points on the client server applications clearly get the accurate results out of it.
Generated Reports by using Crystal Reports
Worked on Clear Quest by logging defects
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