GERMAN SANCHEZ

RIVERDALE, MD *****

202-***-****

ac2tl3@r.postjobfree.com

FACILITIES & FULFILLMENT MANAGER

Professional with excellent customer service and communication skills. High-quality support team member able to manage and work with groups from diverse cultures. Perform well in fast-paced environment. Strong leadership skills and can-do attitude. Experience with managing and completing complex projects.

Expertise includes:

- MS Office (Word, Excel, PowerPoint, Outlook)

- Fluent in English and Spanish

- Conversant in French and German

- Authorized to Work in US

PROFESSIONAL EXPERIENCE

CALVERT INVESTMENTS, Bethesda, MD 2007 to Present

FULFILLMENT MANAGER / FACILITIES ASSISTANT MANAGER

Facilitate management of internal / external customer service that supports core business. Create and maintain relationships with all levels of management and vendors. Expedite all records management and purchasing management processes. Complete and negotiate all purchase orders and processing of over 40 invoices per week. Process marketing and sales materials for outside vendors and sales team.

- Cut expenses up to 30% over last 3 years.

- Manage process of ordering all marketing collateral.

- Maintain all departmental equipment.

- Facilitate process for all conference room setup and meeting preparations.

- Ensure scheduling of 40+ deliveries / week is expedited by creating and implementing new processes.

- Process over 2 tons of incoming mail per week including USPS, FedEx and UPS.

- Update Market Track website for all marketing materials.

- Complete process for corporate Trade Booth setup for regional sales and marketing meetings.

- Facilitate fund allocations and process 30+ check requests per week.

- Won monthly Customer Excellence Award.

PSI FAMILY SERVICES, Bethesda, MD 2002 to 2007

OFFICE ASSISTANT

Performed general office duties including sorting and delivering incoming mail, copying, filing, ordering office supplies, obtaining references and getting background checks for all new employees.

- Saved company 20% in maintenance fees per year by completing preventive maintenance requirements for company vans and trucks and arranging for necessary repairs.

- Performed administrative tasks such as maintaining record-keeping systems, coordinating heavy domestic and international travel schedules and drafting various internal documents for supervisors.

- Provided excellent service by answering phones courteously and promptly responding to needs of employees and customers.

PLAYA NACO HOTEL 1996 to 2001

GUEST SERVICES MANAGER

Supervised staff of 14. Responsible for all guest leisure activities. Served as point of contact for handling all guest inquiries and concerns and directed problems to appropriate staff. Assisted in arranging halls and conference rooms for special events.

EDUCATION

Business Administration, O & M Technological University, Dominican Republic

Contact this candidate