Accomplished results driven, leader with operational experience

William E. Serowka

*** ********* ***** ****, ** *0013 email: ********@*******.***

Phone: 847-***-**** LinkedIn: www.linkedin.com/in/billserowka

Executive Summary

Head of ISR Policy & Controls / Director of Purchasing / Vendor Risk Management / Cyber Security Risk / Director of Platform Support

Over 20 years’ of diverse IT experience within large International organizations. Proven expertise managing teams. Strengths include managing IT platforms, negotiating and managing contracts and subcontracts, achieving savings goals, staff administration, sourcing / teaming with strategic subs, workload balancing and business / customer relationship management.

Experienced global leadership, communication, and negotiating strengths; relates well to all levels of staff, management and customers with ability to influence executive management decisions. Effectively balance business needs against legal/regulatory concerns. Respected throughout career for excellent managerial, analytical and problem-solving skills. Experienced ability to lead major, enterprise-wide, and global programs. Consistently recognized as a valued resource for broad base of corporate-wide initiatives and projects. Competencies include:

Contracts / Sub-contract Management

Business / Customer Relationship Liaison

Team Productivity Improvement

Global Project Management

Contract Entitlements / Asset Management

Policies & Controls

Data Privacy

Vendor / 3rd Party Management and Vetting

Benchmarking and Best Practices

Professional Experience

HSBC (Hong Kong Shanghai Banking Corporation)

Global Head of ISR Policy & Controls 2015 - 2017

Charged with leading the ISR Policy & Controls Transformation as a key work stream under the Information Security Risk transformation program, resulting in the alignment/adoption of the Three Lines of Defense Risk Model, Design and implementation of a new Information & Cyber Security Risk (ICSRM) Policy Framework including the adoption/enforcement of the new ISR Risk Taxonomy.

Restructured & Designed an Information & Cyber Security Risk (ICSR) Policy & Governance Framework

Consolidated/Reduced the current ISR policies by 60%

Restructured all policies to align with the National Institute of Standards and Technology (NIST) Cyber Security Framework

Restructured all policies to include Key Risk Indicators/Key Performance Indicators to measure compliance

Transformation of the policy dispensation process to align with business risk appetite

Global Head of Application Security Governance / Reporting 2010 - 2015

Tasked with providing governance over a global application security team to ensure that all applications were accounted for in an inventory system and that all cyber security risks were properly identified, assessed, managed and reported on.

Designed/Published monthly compliance reports allowing management to make educated decision regarding risk

Monitored all security related audit/regulatory findings to 100% on-time closure

Provided application security training for developers, architects, etc.

William E Serowka, Resume Page Two

Represented ISR in all internal/regulatory audits involving application security resulting in a reduction of false positive findings

Co-Chaired an international Data Privacy working group on the use of production data in a non-production environment (PDiNPE) including Legal, Audit, Compliance, ISR, IT

Authored a Data Privacy PDiNPE Questionnaire to assess the Inherent/Residual Risk levels resulting in an increase in mitigating controls and a reduction in residual risk

Director - IT Procurement 2008 - 2010

Tasked with leading a team of 20 North America Purchasing professionals responsible for supporting the procurement of a technology spend of $1.5B and the management of IT 3rd Party vendor relationships. Responsible for maintaining a strong relationship with all areas of Information Technology.

Represented North America as a member of the International Management Team negotiating Global agreements

Directed an IT Purchasing team who achieved annual savings of $100M+

Increased IT Spend Influence from 80% - 95%

Produced an Approved Supplier List for IT suppliers including diverse suppliers

Automation:

oOn-line ordering system for staff augmentation Statements of Work.

oe-Invoicing

oe-Ordering

Promoted the offshore of tactical and back office processing resulting in a reduction of expenses

Performed the Vendor Management – Material vendors tracked annually. SLA’s monitored monthly with customer

Directed the North America IT Asset Management program to capture software entitlements

Achieved/Rated Top Purchasing Manager from a management team of 5 professionals

Sr. Manager/IT Negotiator 2005 - 2008

Provided technical and a Procurement insight on technology related projects

Negotiated complex regional and global hardware and software Agreements ranging from $25K to $100 million

Maintained strong relationships with the businesses and the IT organization

Achieved annual individual savings of $20M

Negotiated global software Agreements benefiting all of HSBC

Performed benchmark pricing throughout the IT Supply Chain

Zurich NORTH AMERICA/FARMERS GROUP INC.

Director – z-Series Support 2000 - 2004

Provided leadership to a team of twenty technical employees supporting the entire mainframe platform.

Administered a budget of $30M

Collaborated with Procurement on all IT related negotiations

Maintained a service level of .9999 availability

Achieved/Rated Top ISP Manager from a management team of 20 professionals

Represented Zurich as a member of the Global IBM zSeries Business Leadership Committee

Business Relationship Liaison

Education / Training

Bachelor of Science, Computer Science - Roosevelt University (Cum Laude)

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