Amin

Name: Tumelo

Surname Malema

Languages: Sepedi (Home),

Other Languages: English, Venda, Zulu, Tswana, Sotho and Xhosa

Email: *********@*****.***

Cell: 081******* / 063*******

ID No: 930**********

Residential Address: 2357B Zone 9

Meadowlands, Soweto

Gender: Female

Nationality: South African

Availability: Immediately

Synopsis.

I am a multi-skilled professional that has a variety of skill set. I do have experience working as a Consultant. I am conversant in Microsoft Office (MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access), I am customer orientated. I am very ambitious, willing to go the extra mile to get the work done. I hope my experience and skill meets the requirements.

Career Experience

1) Position: Internal Tracer and Office Manager

Company: FDE Security

Duration: 1 November 2016 to date

Key Performance Areas

a)Track and Trace clients for Wesbank

b)Arranging car repossession and settlements for Wesbank

c)Admin duties (filling, responding to email, answering incoming call, scanning and printing)

d)Cleaning and making sure office is clean and presentable

e)Marketing clients for the Company

f)Posting job vacancies on the internet

g)Monitoring Company Facebook page

h)Shortlisting and screening candidates

2)Position: Call Centre Agent

Company: JD Financial Services

Duration: 02 September 2015 to 29 February 2016

Key Performance Areas

a)Collecting debts

b)Activating customer debit orders

Reasons for leaving: Contract Ended.

3)Position: Debt Collector

Company: NDS Credit Management

Duration: 15 August 2013 to 24 November 2014

a)Tracing and answering incoming calls

b)Customer follow ups

c)Collecting debt

Reasons for Leaving: Maternity (had complications so it took longer)

4)Position: Debt Collector

Company: CreditWorx

Duration: September 2012 to 14 August 2013

Key Performance Areas:

a)Collecting debts

b)Customer follow ups

Reason for Leaving: Growth.

Professional Qualifications

1) Course: Computer Literacy and Secretarial Administration

Institution: HAVATECH

Duration: 30 June 2016 to 28 July 2016

Modules: Introduction to computer, Typing, Windows 8, MS Office and Secretarial Admin

2) Course: Debt Recovery NQF Level 4 SAQA 49021

Institution: Boston City Campus

Duration: 12 Months (Learnership)

3) Course: Security Grade ( E,D,C,B)

Institution: DIFFERENT SECUTITY TRAINING

Duration: 1 Month (July 2017 – August 2017)

Educational Qualifications.

Highest Level: Matric

Name of School: Makala Secondary School

Year: 2009

Soft Skills (here with a short list of some of my soft skills, but are not limited to):

Ability to communicate and relate to colleagues

Adaptability to changing environments

Listening

Willingness to learn

Self-confident

REFERENCES

1)Mr Fiela Erasmus – Manager – FDE Security

Cell: +27-73-196-****

Period: Nov 2016 to date

2)Mrs. Millicent Brown – Branch Manager - HAVATECH

Cell: +27-72-234-****

Tell: +27-11-331-**** / +27-011-***-****

Period June 2016 – July 2016

3)MR Frans Mpaki- Manager- JD Financial Services

Cell: +27-82-512-****

Period September 2015 – February 2016

4)Mr ML Rasekele – Principal - Makala Secondary School-

Cell: +27-83-245-****

Period 2009

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