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Customer Service Sales

Location:
Ashland, OH, 44805
Salary:
$45000.00
Posted:
October 18, 2017

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Resume:

Nona Yates-Elliott

Ashland, OH *****

ac2tjd@r.postjobfree.com

419-***-****

Sales management professional with progressive regional experience. Exceptional team leader and program manager. Seeking Management position with national company. Authorized to work in the US for any employer

Work Experience

Senior Area Manager

Compton Point - Cincinnati, OH

January 2001 to April 2017

Member of Executive Management Team.

Sourced well qualified candidates.

Oversaw operations for Northern Ohio territory.

Researched market trends.

Applied effective marketing concepts to increase revenue. Processed Payroll for 22 stores.

Managed team of 26 direct reports.

Created new sales and marketing strategies to drive growth. Determined pricing schedules.

Evaluated staff performance against expectations.

Monitored weekly, monthly and quarterly achievement goals. Created new sales and promotional methods.

Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.

Owner

J & N Elliott Inc - Lorain, OH

March 1990 to November 2000

Managed business finances, including paying vendors and suppliers for products services rendered.

Resolved employment-related disputes through proactive communication. Administered compensation, benefits and performance management systems and safety and recreation programs. Generated weekly, monthly, quarterly and yearly reports on purchasing operations. Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations. Interviewed job candidates and made staffing decisions. Assigned employees to specific duties to best meet the needs of the store. Hired, trained and evaluated personnel in sales and marketing. Customer Service Manager (CSM)

Zayre's Department Store - Elyria, OH

1985 to 1989

Scheduling of Cashiers.

Service Desk.

Cash Office.

Finance Director

Our Lady of the Wayside - Avon, OH

1984 to 1985

AR/AP.

Certified by ADP to process payroll.

Supervised Bookkeepers.

Head of Cashiering Department

United Consumer Financial Services - Westlake, OH

1980 to 1984

Data Processing of payments.

Balancing Cash Batches.

Education

Real Estate Law

Hondros Business College - Independence, OH

1993

Certifications/Licenses

Real Estate License

ADP Processing certified

Additional Information

SKILLS

POS systems Staff training and development

Goal-oriented Trend analysis

Strategic thinker Business administration

Operations management Profit and loss understanding



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