Customer Service Manager

LUVUYO WONDER MKHATHA

CURRICULUM VITAE

PHONE 065*******/073*******• E-MAIL *********@*****.***

PERSONAL INFORMATION

Surname: Mkhatha

First Names: Luvuyo Wonder

Nationality: South African

Home Language: IsiXhosa

Other Languages: IsiZulu and English

Identity Number: 880**********

Marital Status: Married

Drivers licence: C1

CAREER OBJECTIVE

I am an aspiring Auditor with the necessary education, work experience and skills together with the motivation & passion for Auditing and Accounting. I obtained a Bachelor of Accounting Sciences Degree through Unisa in 2013. I regard any obstacle as challenge & opportunity for success. I am in the process of doing CIA (PART 1).

PROFILE

Luvuyo Wonder Mkhatha joined SNG (Sizwe Ntsaluba Gobodo Inc) as a Trainee Accountant in January 2013, he later joined CGS as an Internal Auditor in the beginning of October 2014. He has experience in Teammate and Caseware. Before that he was with First National Bank as a Bank Teller- Service. He worked for FNB for 4 years. He has over 2 years valuable working experience in the areas of Internal Audit, Risk Management, Corporate Governance, Quality Assurance Reviews, Performance Information Reviews (Audit Of Predetermined Objectives), Adequacy and effectiveness Reviews.

WORK EXPERIENCE

(01 October 2014-31 October 2016) SizweNtsalubaGobodo Inc

Internal Auditor

Evaluating controls

Evaluating risks

Analysing operations and confirming information

Reviewing compliance

Preparing working papers

(01 January 2013- 30 September 2014) SizweNtsalubaGobodo Inc

Trainee Accountant (Auditor)

Forming part of an audit team and performing full audit function on the clients of the firm

Attend planning meetings in relation to a particular client’s audit

Complete tax returns

Stock counts

Performing various reconciliations

Compilation of financials for the clients of the firm

Liaise with clients

Complete agreed upon procedures

Ensure Engagement letters are received and on file

Obtain bank confirmations

Attend all training organized by the firm

Complete Performance reviews after completion of each audit

Complete a Development Needs Analysis every 6 months to determine development needs

All admin duties relating to completion of an audit file.

[June 2012 – September 2012] First National Bank (Pretoria)

Bank Teller (Casual)

Cash Management and balancing

Processing withdrawals and deposits

Foreign Exchange

Maintain high levels of customer service

[1 May 08 – 12 April 12] First National Bank (The Pavillion)

Bank Teller

Cash Management and balancing

Processing withdrawals and deposits

Foreign Exchange

Maintain high levels of customer service

AREAS OF EXPERTISE:

Internal Audit

Controls Review and Assurance

Risk Management and Assessments

Governance Reviews including

Audit of Performance Information & Performance Audits

Quality Assurance Reviews

INDUSTRY EXPERTISE:

Public Sector

Manufacturing

Financial Services

Private Sector

Mining Sector

Banking

CLIENT EXPERIENCE

Rolfes Holdings Ltd

Transnet

Eskom Holdings Ltd

WRSETA

Built Africa

PEG

Pick and Pay

Maserumule Attorneys

AGSA

Bokoni Platinum mines

Road Accident Fund

Wonderstone Limited

EDUCATION

Qualification: Bcompt- Bachelor of Accounting Sciences

[2007 – 2013] University of South Africa

Student no 4171-646-9

Degree Status completed

Qualification: National Certificate – Banking

[2009] Millpark Business College

Secondary Education: Matric

[2004] Mayville Secondary School

English, IsiZulu, Mathematics, Economics, Accounting, Business Economics

TRAINING ATTENDED

Auditing Governance and Risk Management;

Business Communication;

Internal Audit and Aspects of Fraud;

Business Process;

Financial Auditing;

Information technology for Internal Auditing

Foundation

OTHER INTERESTS

Watching Sports

Reading Newspapers

REFERENCES

1.Contact Person : Terty Osigwe

Position : Regional Head

Institution : Gospel Pillars International Ministries

Contact Number : 062*******

2.Contact Person : Ganiefa Jina

Position : Manager: Risk and Audit

Institution : Audit General

3.Contact Person : Mr Brian Changamire

Position : Internal Audit Assistant Manager

Institution : SizweNtsalubaGobodo

Contact Number : 071*******

Contact this candidate