Customer Service Office
Resume:
Dear Ma'am / Sir
I am Venzyle Hinojales currently finished contract last March 31 2016 in my previous work in Dubai as an Office Secretary / Receptionist. And now currently working here at Qualimed General Hospital- Iloilo City as a Receptionist. I am hoping that and there's is available position you can offer me in your company.
I am a dynamic and ambitious person with experience in various professional works.
I am very excited to see if you have any vacancy that would fit to my qualification.
I am confident that I can handle responsibility and build positive relationship with work and colleagues at all levels and also in customer service related.
I am very much hope that you will look favorable upon my application by recognizing my enthusiasm, talents in this field and in my future potential.
Thank you in advance for your time and consideration.
Mobile no. +639*********
Please find my CV below.
Thanks
Venzyle Paparon Hinojales
Email Address: ***********@*****.***
Mobile nos.: +639*********
Adress: Victoriano Res. East Baluarte Molo, Iloilo City Phils. 5000
CAREER OBJECTIVES:
To seek a suitable position in an organization that would fit my qualifications and enhance my knowledge and skills to achieve further personal and professional growth.
Skills and Qualification:
Good in English speaking and writing.
Computer literate has knowledge in Microsoft Office and operations of standard office equipment.
Fast learner, flexibility, adaptability, organizing and planning skills and can work with minimal supervision and attentive to details.
Work Experience:
Current Job:
Hospital Receptionist
Qualimed General Hospital.
Don Donato Pison St. San Rafael
5000 Mandurriao Iloilo City
(Tel: 033-*******)
March 2017 – up to date
Responsibilities
Hospital receptionists work in hospitals and help patients, answer phones, assist patients, handle mail, file records and make sure medical offices are running smoothly. Receptionists are also responsible for giving patients information on what is happening in the clinic and checking them in for appointments.
Greetings
Answering phone calls
Assist patient calls and request
Handle receivables mails
Provide professional hospital services
Office Secretary / Receptionist
Al Burini Technical Equipment Maintenance Est.
Al Rais Building Office 115, Mankhool Road, Bur Dubai UAE
(Tel: +971********)
February 2015 – March 31,2016
Responsibilities
Some tasks are common to my work settings. In general, my duties perform basic clerical, organizational and office responsibilities.
• Checked Emails
• File Encoding
• Answering Phone calls
• Assisting Client Calls and Request
• Assisting Manager Request and Office needs
• Filling, Document, Office Task, Reception
GUEST SERVICE EXECUTIVE
Employment Company: Ejadah Asset Management Group.
Dubai International Financial Centre (DIFC) - Centre of Excellence (COE)
Dubai, UAE (Tel: +971-*-***-****)
March 2014 - January 2015
Responsibilities
• Greetings
• Assisting Customers
• Log-in/out client’s information for access cards
• Answering phone calls
• Taking care of client request
• Provide professional services
Other Function
• Daily round checking of technical snags
• Updating the digital signage for each level and room scheduler aligned with updated event calendar
• Walk around with clients
• Stamping and validating student parking tickets
• Notify IT people for upcoming events
• Room booking for students and clients
• Event preparation task
• Preparing the calendar of the day
CUSTOMER SERVICE-Reliever
Reel Cinema, Dubai Mall
Dubai, UAE
February 2014- March 2014
Function
• Guide the customer for every movie house
• Deal with complaints
• Gathering the customer information.
• Communicate in Professional manner
Other Work Experiences in Philippines:
Office Clerk – ON JOB TRAINING
Employer: DSWD Department of Social Welfare
Office Address : Molo, Iloilo City, Philippines 5000
Duration: January 2012 – March 2013
Customer Service Representative
Employer: Teletech Telephone Communication Sm City Iloilo
Office Address: Mandurriao, Iloilo City, Philippines 5000
Duration: February 2010 – September 2011
Part Time Job : Promo Girl
Employer: Prime Merchandising Inc. Valeria St., Iloilo City, Philippines 5000
Duration: August 2009 – November 2010
Attributes:
• Honest and reliable.
• Able to work independently or in a team environment.
• Responsible and well organized.
• Self-starter with good multi-tasking skills.
• Self-motivated and hard working.
Personal Information:
Age:31 yrs old Race: Asian
Gender: Female Marital Status: Single
Date of Birth: Dec .04, 1985 Height: 5’1
Religion: Pentecostal Weight: 123 lbs.
Citizenship: Filipino
Educational Background:
Qualification: Bachelor’s/ Graduate
Field of Study: Information Technology
School: Interface Computer College - Iloilo
Year Graduated - 2013
High School completed at: Iloilo City National High School High School
Molo Iloilo City
School Year: 2008 - 2009
Elementary Grade completed at: A. Bonifacio Elementary School
Ledesma St, Iloilo, Philippines 5017
School Year: 1997 – 1998
Training Course Attended: Interface Computer College
Institution: Mabini St, Iloilo City
Duration of Training: January 2012 – April 2013
Other Interests and Skills:
• MS Office like MS Word, MS Excel
• Customer Service
• Telephone Reception
• Communicates effectively, efficient, responsible and a good leader.
Awards and Certificates:
• Certificate of Attendance in Rubicon Studios-Manila, November 20,2012
• Certificate of Participation for attending the talk on "Android Development" held at University of the Philippines- Diliman IT Training Center, November 21, 2012
• Certificate of Participation for attending the lecture at The Philippine Star -Manila, November 24, 2012
• Certificate of Attendance in Cutting Edge Production Inc., November 24, 2012
CHARACTER REFERENCES:
Ms. Evangeline Nualla Cejalvo
Royal Carribean Crew
Tel no. +639*******
Mr. Edwin Nualla Cejalvo
Royal Carribean Crew
Mr. Reynaldo Lorenzo
Barangay Captain
Tel No. 093********
Ms. Ma. Lee Tagacay
Office Staff / Nueva Valencia, Guimaras
Tel no. 093********
I HEREBY CERTIFY that the above information is true and correct to the best of my knowledge and belief.
Contact this candidate