Customer Service Quality
Resume:
SANJAY SARKAR
Durgapur, Ranaghat, Nadia,West Bengal
Contac Number : 850-***-****
Email: ***********@*****.***
CAREER OBJECTIVE
To obtain a position that will fit my qualification and challenging career that will allow me to gain more knowledge and experience .With over fourteen years of experience in pastry cake and bakery and driving, I am well versed in making cakes as well as cake decoration is concern .i have excellent interpersonal skills and am very good in customer service.
EMPLOYMENT HISTORY
Pastry chef & cake decoration
The cake company.al tawaya,al ain UAE
Responsible for the design and decoration of different kind of cakes As customers need.
Operating all the bakery department mixer and all kind of equipment including all tools.
To ensure all dishes are served at the correct portion size quality and temperature,
Maintain a high standard of service at all time . Pastry chef & cake decoration
Moulin D`or bakery and restaurant
Karama, Dubai UAE
December 2011- December 2013
Prepare and produce all pastry, desserts and sweet related dishes together with bakery
items for the restaurants menus and for banqueting ensuring items are of a consistently high standard'
Lead, motivate and manage team members, providing them with opportunities for training and development.
organize the activities of the team, providing guidance and support in their daily work'
Maintain a high standard of service at all times'
Ensure that all Health and Safety legislation and guidelines are implemented, adhered to and reviewed regularly, in respect in kitchen production, employees, machinery, equipment and hygiene.
Ensure all areas are clean and tidy after service'
To ensure all dishes are served at the correct portion size, quality and temperature'
Take responsibility for the receipt and safe storage of deliveries, checking that goods are correct and of good quality and noting / resolving any discrepancies'
order stock on behalf of the company, ensuring that quality standards and value for money are obtained.
AL MASIF BAKERY
Abha,soudi Arabia
January 2007 January 2010
Bake the items that are on the menu and have them ready in time for the morning and evening meals
Bake specialty breads and sweet dough, pastries, flat cakes, etc.
Follow the formulas on a consistent basis to keep the quality and good cost constant. r prepare items that are needed for the following days consumption. . Make specialty rolls and breads as needed by the menu or requested by the chef.
Cleanliness and work environment area has been observed and the used of the equipment used as well.
. Perform all other duties when asked in order to assure the smooth running of the operation.
Followed standards with regards to hygiene and work ethics within the company
PASRTY CHEF
Quality Bakery
Mumbai, India
October 2003 December 2006
Responsible for the design and decoration of different kind of cakes'
baking cakes, preparing icing, training assistant and maintaining the cleanliness of the kitchen of bakery'
Typically work with customers or client to create a specific design or theme for the cake'
riling customer special orders, including wedding cakes'
Operating the Bakery department mixer'
Following Publix's guideline’s for cake decorator'
organizing and rotating stock in the Decorator's freezer'
Work as a team member to assure constant and consistent quality service.
OTHER EMPLOYMENT HISTORY
Knolodge of international driving experience
Two wheeler driver
Four wheeler driver
Right hand driving and left hand driving (manual and automatic ) Have indian and soudi Arabia driving license
EDUCATIONLA HISTORY
SecondaryEducation
Fulia vidya Mandir School
COMPUTER LITERACY
. Deep knowledge and skilled in PowerPoint ms word. OTHER PERSPNAL DETAILS
Marital Status: Married
Nationality : Indian
Date of Birth: 12 may 1983
Languages :Fluent in English, Arabic, Hindi, Bengali. PASSPORT DETAILS
PASSPORT NO – J1555776
DATE OF ISSUE – 18/02//2010 DATE OF EXPIRY 17/02/2020 PALCCE OF ISSUE - KOLKATA
Contact this candidate