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Customer Service Quality

Location:
Durgapur, WB, India
Salary:
200000
Posted:
October 17, 2017

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Resume:

SANJAY SARKAR

Durgapur, Ranaghat, Nadia,West Bengal

Contac Number : 850-***-****

Email: ac2ta3@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position that will fit my qualification and challenging career that will allow me to gain more knowledge and experience .With over fourteen years of experience in pastry cake and bakery and driving, I am well versed in making cakes as well as cake decoration is concern .i have excellent interpersonal skills and am very good in customer service.

EMPLOYMENT HISTORY

Pastry chef & cake decoration

The cake company.al tawaya,al ain UAE

Responsible for the design and decoration of different kind of cakes As customers need.

Operating all the bakery department mixer and all kind of equipment including all tools.

To ensure all dishes are served at the correct portion size quality and temperature,

Maintain a high standard of service at all time . Pastry chef & cake decoration

Moulin D`or bakery and restaurant

Karama, Dubai UAE

December 2011- December 2013

Prepare and produce all pastry, desserts and sweet related dishes together with bakery

items for the restaurants menus and for banqueting ensuring items are of a consistently high standard'

Lead, motivate and manage team members, providing them with opportunities for training and development.

organize the activities of the team, providing guidance and support in their daily work'

Maintain a high standard of service at all times'

Ensure that all Health and Safety legislation and guidelines are implemented, adhered to and reviewed regularly, in respect in kitchen production, employees, machinery, equipment and hygiene.

Ensure all areas are clean and tidy after service'

To ensure all dishes are served at the correct portion size, quality and temperature'

Take responsibility for the receipt and safe storage of deliveries, checking that goods are correct and of good quality and noting / resolving any discrepancies'

order stock on behalf of the company, ensuring that quality standards and value for money are obtained.

AL MASIF BAKERY

Abha,soudi Arabia

January 2007 January 2010

Bake the items that are on the menu and have them ready in time for the morning and evening meals

Bake specialty breads and sweet dough, pastries, flat cakes, etc.

Follow the formulas on a consistent basis to keep the quality and good cost constant. r prepare items that are needed for the following days consumption. . Make specialty rolls and breads as needed by the menu or requested by the chef.

Cleanliness and work environment area has been observed and the used of the equipment used as well.

. Perform all other duties when asked in order to assure the smooth running of the operation.

Followed standards with regards to hygiene and work ethics within the company

PASRTY CHEF

Quality Bakery

Mumbai, India

October 2003 December 2006

Responsible for the design and decoration of different kind of cakes'

baking cakes, preparing icing, training assistant and maintaining the cleanliness of the kitchen of bakery'

Typically work with customers or client to create a specific design or theme for the cake'

riling customer special orders, including wedding cakes'

Operating the Bakery department mixer'

Following Publix's guideline’s for cake decorator'

organizing and rotating stock in the Decorator's freezer'

Work as a team member to assure constant and consistent quality service.

OTHER EMPLOYMENT HISTORY

Knolodge of international driving experience

Two wheeler driver

Four wheeler driver

Right hand driving and left hand driving (manual and automatic ) Have indian and soudi Arabia driving license

EDUCATIONLA HISTORY

SecondaryEducation

Fulia vidya Mandir School

COMPUTER LITERACY

. Deep knowledge and skilled in PowerPoint ms word. OTHER PERSPNAL DETAILS

Marital Status: Married

Nationality : Indian

Date of Birth: 12 may 1983

Languages :Fluent in English, Arabic, Hindi, Bengali. PASSPORT DETAILS

PASSPORT NO – J1555776

DATE OF ISSUE – 18/02//2010 DATE OF EXPIRY 17/02/2020 PALCCE OF ISSUE - KOLKATA



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