Debora Bentley-English

** ***** ****

Coatesville, PA 19320 US

Phone: +1-610-***-****,

Cell: +1-610-***-****

ac2t9w@r.postjobfree.com

EXECUTIVE SUMMARY

To become a Receptionist-Administrative Assistant at this respectful company and to assist this company with their professional mission and to increase the overall success of the office I work in. To apply my skills of organization, task management, and professionalism to provide courteous and exceptional service, to all clients, customers and guests, and to convey the high standards of the company’s reputation and image. OBJECTIVE

I realize as a Receptionist-Administrative Assistant, that I am responsible for the customer’s first impression, both in person and on the phone. With my previous retail experience along with my experience at GES, I have received written and verbal recognition for my outstanding manner and customer service. I have enjoyed assisting my co-workers and supervisors with my ability to deal with immediate concerns while maintaining an ongoing schedule of future tasks. Through my years of employment, I have developed the ability to handle a broad range of responsibilities that require both multitasking and working with constant interruptions. I am excited about this opportunity and I am looking forward to meeting with you and discussing how I can contribute to the everyday operations of the of this fine company.

EMPLOYMENT HISTORY

Receptionist

Holcomb Behavioral Health Systems (K-Force Temporary Agency) March13, 2017 --- April 28, 2017

Temporary assignment - 7 weeks as a receptionist for Holcomb Behavioral Health Systems Operated the phone system and paging system and signed in patients. Receptionist

Groundwater & Environmental Services

October, 1997 January, 2017 (19 years 3 months)

• Managing the front desk.

• Adhering to security protocol.

• Greeting and signing in clients and guests.

• Developed Call Center procedures, listing 30 branch offices across the continental United States.

• Maintained information for each branch office comprised of names, titles, extension numbers, clients and projects.

• Scheduling meetings and placing orders for catered meals.

• Maintained spreadsheet of employee attendance for company sponsored webinars of the 30 branch offices, over 400 employees.

• Ordered office supplies, and break room supplies.

• Ordered supplies for office equipment and maintained file of service records, and supplies ordered.

• Checking and submitting expense reports, and submitting overhead invoices.

• Sending out weekly FedEx and UPS shipments to the 30 branch offices.

• Checking in supplies at the warehouse and sending email notifications of the various supply arrivals. Sales Associate

Lands’ End Store at SEARS in Exton Square Mall

September 2010 March, 2013

Part-Time Sales Associate, responsibilities included:

• Opening and or closing Lands' End Store

• Assisting customers in the store and assisting customer with on line services

• Setting up store displays

• Restocking merchandise

Stable Manager

Snow Hill Enterprise

October, 1994 October, 1997 (3 years)

• Managed private staple after relocating to Pennsylvania

• In charge of the care of 7 horses

• Responsibilities included: scheduling veterinary exams, farrier appointments, ordering feed and supplies, riding lessons and equine training

Payroll Clerk & Receptionist

Microwave Filter Company Inc.

April, 1985 October, 1994 (9 years 6 months)

Combined responsibilities of payroll clerk and receptionist for a combined office serving two companies. Payroll Clerk

• Generated two separate payrolls for two companies approximately 125 employees using various software programs.

• Interfaced with personnel on matters of: employee benefits, medical and life insurance, 401K program, employee stock purchase.

• Developed employee compensation history archives and yearly employee projection report.

• Assisted personnel with workers compensation history archives and yearly employee vacation projection report.

• Assisted personnel with workers compensation and disability cases.

• Worked with employees and financial institutions – direct deposit.

• Monitored all timesheet and submittals for temporary employees Receptionist

• Greeted and directed all plant customers, salespeople, and visitors.

• Operated a switchboard of 19 incoming lines for two companies. Developed a company telephone directory

• Scheduled duty times for support staff

EDUCATION

Paul V Moore High School

High School Diploma,

Graduation date: 1972

ACHIEVEMENTS

• 1990 Dale Carnegie Course of Effective Speaking and Human Relations.

• 1982 Oswego County Adult Enrichment Program, Certificate of Accounting 1

• 1974 1975 5H Acres School of Riding Instruction A two-year course encompassing Riding Instructional Methods, Business Management and Equine Husbandry.

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