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Customer Service Administrative Assistant

Location:
El Paso, TX
Posted:
October 19, 2017

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Resume:

Cynthia Jeub

**** *** ******* **. *** ****

El Paso, TX 79936

206-***-****

***********@*****.***

Applicable Skills:

Money Management/Accounting (5+ years)

Writing including Journalism, Technical Writing, with proficiency in AP Style and Oxford Style (15+ years)

Computers and Programs (10+ years)

Accounting & budget reporting

Proficient with Microsoft Office

Filming and film editing

Advanced formatting for Word, Google Docs, Social media and internet research

HTML and forum coding, url editing, and website design software

Professional Experience:

Customer Service Representative – 8/2017 – Present

Alorica El Paso West, El Paso

Duties Performed:

Took inbound calls and resolved a wide range of customer concerns, demonstrating excellent professionalism and maintaining outstanding satisfaction.

Line Cook – 09/2016 – 2/2017

Café Bon Appetit, Seattle

Duties Performed:

Prepared and cooked hot side station (15 items plus specials with no prep cook support), served customers during open hours, prepared specials and contributed to writing menus, handled deep cleaning projects, managed safety assurance protocols.

Deli Clerk – 02/2016 – 09/2016

Quality Food Center, West Seattle

Duties Performed:

Excellent customer service, cooked hot-case foods, assembled sandwiches, operated meat and cheese slicing equipment with expert care, prepared elegant catering trays and salads with compliment-earning appearance.

Web Content Writer – 08/2013 – 01/2015

3GEngagement, Colorado Springs

Duties Performed:

Researched and wrote articles, blog posts, advertisements, and other general web content for various clients including car dealerships and restaurants, edited content for syntax and accuracy before upload, used basic html coding for content appearance, used Search Engine Optimized text and marketing strategies in writing.

Section Editor - 08/2012 – 12/2013

The Scribe (University of Colorado)

Duties Performed:

Edited Culture Section, authored multiple articles for newspaper publication, researched and conducted interviews for content, planned and assigned stories.

Coach, Teacher, & Marketer - 09/2011 – 01/2014

Training Minds Ministry, Monument, CO

Duties Performed:

Managed events including camps and conferences, including budgeting, catering, cooking, crowd control, supervised staff and attendees, coached students and lectured on various topics, handled customer service and sales, shipped items and placed orders.

Guest Writer – 01/2009 - Current

Various Websites

Duties Performed:

7 Blog posts at The Huffington Post, 24 Blog posts at Jeubfamily.com, guest blog post for largerfamilylife.com, guest article for

Monumentpublishing.com, multiple guest blog posts for traviscoaching.blogspot.com, guest article:sunsetbloulevard.weebly.com

Guest article for theideasforum.org, guest post on Project Inspired, 500+ blog posts on cynthiajeub.com

Full Work History/Employment Consistency

Line Cook at Café Bon Appetit, September 2016 – February 2017

Deli Clerk at Quality Food Centers, February 2016 – September 2016

Dishwasher/Food Prep at The Garage, September 2015-December 2015

Camp Counselor at Colvig Silver Camps, June 2015-August 2015 (Contract)

Nanny for Private Family, January 2015-May 2015

Guest Writer for Various Websites: January 2009 - Present

Web Content Writer at 3GEngagement: August 2013 - January 2015

Section Editor at The Scribe Newspaper: August 2012 - December 2013

Coach, Teacher, and Marketer at Training Minds Ministry: September 2011 - January 2014

Staff Writer and Publication Director at Monument Publishing: January 2008 - December 2013

Administrative Assistant at Monument Publishing: January 2005 - July 2011

Volunteer Day Camp Counselor at Wings Like Eagles Horse Vaulting Camp: Summers 2010-2012

Volunteer Childcare/Teacher's Assistant at AWANA Clubs Cubbies Program: August 2005-2008

References

Bobbi-Jo Hanson, former employer at 3GEngagement

Phone: 719-***-****

Email: *******@************.***

Clay Colvig, former employer at Colvig Silver Camps

Phone: 970-***-****

Email: **@*****************.***

Travis Herche, former coworker at Training Minds Ministry

Phone: 209-***-****

Email: **************@*****.***



Contact this candidate