Manager Plant

HIEP H THAI

*** ******* **. **, *******, GA *****

404-***-**** ***********@*****.***

PRODUCTION SUPERVISOR

Highly motivated manufacturing production supervisor with over 18 years of experience building efficiencies and improving productivity. Dynamic communicator able to clearly outline performance expectations, monitors progress, and inspire team members to surpass goals. Exceptional client relation manager, providing superior service while promoting a customer-centric work environment. Proven track record of upholding quality standards, safety procedures, and policy & procedure compliance. Extensive background in operational supervision, promoting ongoing performance improvement by indentifying underperforming areas and creating strategies for up graded processes to optimize production. Proactive leader able to train, mentor, and coach staff, resolving concerns and promoting cooperation across departments to ensure success.

Time Management Operational Enhancements Safety & Accident Free Workplace Quality Control

People Management Proactive Leadership Team Building Interpersonal Communication

Analytical Thinking Problem Solving Strong Documentation Skills Policy & Procedure Compliance

Training & Coaching Multi-Tasking Increased Productivity Performance Improvement Adaptability

PROFESSIONAL EXPERIENCE

SILVER LINE WINDOW

Lithia Springs, Georgia 1999 – May 2017

Industry leader in world’s Vinyl Windows & Doors

Front Line Assistant Manager

Responsible and focus on safety, quality cost, delivery and morale at the Atlanta Window & Door including:

Managed 50 associate members, and 3 team leaders. Maintained facility safety, ensured on-time delivery, Oversaw operational performance. Led team development and quality assurance measures. Identified and resolved problem areas, and trained team to successfully manage routine operational issues.

Promote and enforce a safe working environment and adhere to safety expectation, practices & policies in area, including safety investigation for incidents with follow up.

Supervise and coach colleagues in conjunction with Plant Manager and HR ensuring consistency and promote proactive communication.

Work closely with fellow supervisor ensuring between shifts and lines, and coordinating support groups (maintenance, engineering, sanitation, processing) for reliable processes, improving efficiencies and effective teamwork.

Demonstrating the following competencies: decision making, excellent results driven and execution abilities, excellent communication and leadership skills, ability to motivate others in any environment.

Responsible in the functional areas of production such as Single, Double Hinge, Picture Window, Circle Top

EDUCATION

Boston College Boston, MA 1997

LANGUAGE SKILLS

English Vietnamese

KEY TO SUCCESS

Respect Opportunity Responsibility Integrity

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