Customer Service Sales

Ebony Smith

**** **** *** ****** **********, NJ Home 908-***-****

*********@*****.***

Objective

A hardworking, fast learning, team player that is seeking growth within a company

Work Experience

Walmart

Overnight Stocker 2014-2017

Assisted customers with their needs, replenished merchandise inventory, trained new employees,

sales, build pallets, moved pallets, etc.

Barnes & Noble Home Office Incorporation 2007-2011

File Clerk

Communicated with employees, different department personnel and other individuals to answer questions. Explained information, took orders and addressed some complaints. Helpfully assisted payroll representatives with answering phones and also taking detailed messages when they were unavailable. Copied, sorted and filed records of office activities, employee information and any other documentation necessary. Help distribute payroll checks in the company’s own mailroom. Operated office machines such as photocopiers, facsimile machines, scanners and personal computers.

Orefield Cold Storage 2006-2007

Overnight Processor

Accurately and efficiently unloaded incoming inventory received at

●receiving dock. Scanned inventory then built safe pallets to be stored away .Helped other co-workers with processing of their inventory. Trained new employees, assisting them with concerns when necessary. Worked proficiently with minimal supervision.

Holiday Inn 2003-2004

Customer Service Associate/ Restaurant Hostess

Greeted and placed guest to designated seating areas for service. Provided guest with accurate information to the nature of their questions. Delivered room service to ordering guest. Answered phones, took orders, and answered any questions of all natures. Worked swiftly on a touchscreen cash register.

Honey Baked Ham 2001-2003

Customer Service/Sales

Placed over the counter orders, delivered fast customer service, also upgraded sales. Answered phones taking and placing orders, addressing complaints and answering random merchandise inquires.

Plainfield High School

General Curriculum

Computer Skills Proficient in Microsoft Word

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