Professıonal summary
High-achieving Senior Sales and Marketing Manager with 9 years of experience in aviation, successful in managing territories with a total annual revenue of $40 Million. Proven ability to drive business expansion through aggressive sales initiatives that deliver revenue growth, market share and penetration. Accomplished in capturing new business and establishing relationships with key decision makers by planning and implementing tailored customer strategies while smoothly combining cross-selling with upselling for existing accounts to meet the corporate objectives and maximize the revenue. Demonstrated core competencies include:
● New Business Development ● Contract Negotiations ● Market Analysis
● Strategic Planning ● Bid Management ● Customer Service
● Cross Selling ● Key Account Management ● Budgeting & Forecasting
● Closing Strategies ● Cross-Cultural Understanding ● Sales Team Supervision
Professional Experience
TURKISH AIRLINES TECHNIC INC, Istanbul, Turkey
Turkish Airlines Technic is a world leading one-stop MRO offering solutions for customers in more than 80 countries. The company generated $180 Million from third party services with 5250 employees.
Senior Sales and Marketing Manager Mar 2015 to Oct 2017
Marketed and sold Base Maintenance, Component Pool (PBH), Landing Gear, APU Overhaul/Lease services and IFE solutions to major Airlines, OEMs and MROs within the entire Europe and Russian region by leveraging strong listening, presenting alternative solutions, overcoming objections and utilizing closing skills. Drafted, negotiated and signed contracts by acknowledging the requirements of the customer RFP, making critical judgements on behalf of company and proposing constructive solutions. Managed the activities and market penetration strategies of 3 Sales Engineers, formulating their business development plans, quotations and day-to-day assignments, proving ability to lead sales teams to achieve multimillion-dollar revenue gains.
Consistently expanded customer base and penetrated difficult markets by cultivating individualized customer strategies while maintaining excellent existing account relationship, creating more than $40 million revenue exceeding the quota expectations.
Leaded major tenders, working closely with legal, maintenance, finance and planning departments to overcome obstacles, signing first time contracts with major Airlines such as DHL, Thomas Cook, Atlas, Tuifly, Condor, Germania, etc., despite dominant competitor’s advantage.
Targeted and penetrated a competitive Russian and CIS Market. Created more than $10 million annual revenue by assessing needs, offering key alternatives and providing one-on-one attention,
Successfully liaised with Boeing on Fleet Care project and with Airbus on Topscan Assessment and Proprietary Parts Repair projects on behalf of company as the main point of contact.
Sales and Marketing Manager Dec 2011 to Mar 2015
Advanced rapidly to Sales and Marketing Manager role to serve as a key member of Sales Directorate and formed sustainable network of customers, maintained all sales leads, activities and opportunities by communicating at different levels within customer organizations. Created brand awareness within unpenetrated territories such as Russia and Eastern Europe by conducting regular visits, attending trade shows and giving presentations. Regularly researched and created new sales opportunities in order to maintain a solid client pipeline and database.
Professional Experience
Doubled annual sales volume within three years, growing sales from $20 million in 2012 to
$40 million by the end of 2015, exceeding the quota in all aspects by at least 20% each year with constant territory expansion and new account development.
Developed quotation tracking system in collaboration with the IT department, enabling the standardization of the daily quotes, significantly eliminating possible human errors. Initiated automatic cost analysis system, achieving the annual company idea reward.
Sales and Marketing Engineer Jun 2009 to Dec 2011
Communicated with potential customers through visits in the assigned region, prepared structural, composite and component quotations for potential and existing customers. Ensured assigned maintenance service projects are completed according to customer expectations, company quality standards and contractual obligations.
Successfully generated sales opportunities by developing relationships with new accounts, signing first time a Russian customer, Yakutia Airlines for a major Heavy Maintenance Activity.
Liaised with AOG Desk Department during the Component Sales/Loan/Exchange proposal process, remarkably preventing possible errors by researching and creating detailed checklists.
Education & Training
ISTANBUL TECHNICAL UNIVERSITY, Istanbul, Turkey Sep 2001 to Jun 2006
B.Sc, Aeronautical Engineering: Among top 2000 people out of 1,5 million participants in University Exams.
Trainings:
Management Training Program (KA Consultancy – April 2010-May 2013)
Aviation Contracts (Air Business Academy – January 2011)
Stress Management (Turkish Airlines Academy – August 2010)
Empathy in Communication (Turkish Airlines Academy – September 2009)
Human Factors in Maintenance (Turkish Airlines Academy – September 2009)
Presentation Technics Training (Turkish Airlines Academy – September 2011)
Project Analysis and Preparing Feasibility Report (Deloitte May 2016)
Contractual Structure of Mergers & Acquisitions (Deloitte October 2016)
Airbus A320 Family Familiarization (Turkish Airlines Technic – March 2010)
Certificates:
FAA Regulations Cert. (Turkish Airlines Technic – January 2010, 2014)
EASA Regulations Cert. (Turkish Airlines Technic – September 2009, 2014)
ISO 9001 Quality Management Systems Cert. (Turkish Airlines Academy – August 2015)
Language Skills:
English – Expert (Toefl IBT 109/120) Turkish – Native German – Intermediate
References: Available upon request.
315 Madison Avenue, New York, NY 10017 +90-533-***-**** *********@*****.***