Human Resources Customer Service
Resume:
William Trimble III
**** ******* ** ********** ** 22191
*******.*********@*****.***
Summary of Qualifications
Five years of experience in Human Resources in the Federal Government. Administrative professional recognized by senior-level staff for exceptional communication skills, ability to quickly learn and adhere to corporation policies and sensitivity to and appropriate use of confidential information. Creative self-starter who easily brings organization and attention to detail to enhance office processes and quickly identifies and solves problems.
Characteristics & Technical Skills
Conscientious Team Player, MS Office Proficiency, Customer Service, New Hire Orientation, Record Processing, Data Processing, Project Management, Human Resources Admin, WebTA, CHRIS HR, NFC Personnel & Payroll System.
Professional Experience
Federal Deposit Insurance Corporation, Alexandria, VA May 2012-Present
Human Resources Intern
Review 300-500 bi-weekly payroll T&A and ensure employees are paid promptly and accurately.
Research, analyze and resolve personnel/payroll-related issues or questions including allotment change, tax withholding and retirement.
Run Time and Attendance reports for HR Assistants in order for them to conduct leave audits.
Process Gym Dues, Union Dues, and Combined Federal Campaign in National Finance Center, EPIC, HCUP, NFC (National Finance Center).
Schedule interviews with supervisors for panel member and individual supervisors.
Send follow email confirmation for candidate advising them on parking, arrival time and security.
Conduct new hire orientation for up to 6 new hires bi-weekly and assist with onboarding for new hires (Entering new employees information).
Maintain official personnel files by processing I-9, beneficiary and direct deposit forms, using the Guide to Personnel Recordkeeping and other appropriate Federal and Corporation policy guidance.
Ensure that all paperwork is correct and is processed correctly.
Provide copies of official Personal Records for employees, following standard procedures and documentation.
Maintain office supplies including copier paper, ink pens, pencil, paper clips and other office materials needed.
Conduct research on bills received from NFC and provide employee with bill break-down and payroll deductions for bill.
Explain procedure to employee via email and phone.
Input child support and garnishment .
Conduct Combined Federal Campaign activities including soliciting pledges, processing 1,000 receipts in NFC, and performing quality control review.
Ikon Solutions, Arlington VA October 2007-May 2012
Mail Clerk
Recorded 500 incoming mail and parcels and data entered information in mail system daily.
Performed inventory of mailroom supplies and recorded counts using Excel Spreadsheet.
Delivered mail among four FDIC building across DC and Virginia.
Used delivery van to transport packages to post office or parcel Service Company.
Filed and archived documents and retrieved them when requested.
Sorted mail and parcels for delivery to various department.
Assisted 10 other mail clerks with ongoing office moves and misdirected mail.
Delivered confidential and official documents including mail for the U.S. Congress and senior agencies officials.
Education
Bachelor of Science in Finance- Expected Graduation June, 2018
With a minor in Economics expected
University of Maryland University College
Related course work: Accounting, Economics, Management Concepts, Business Ethics, Business and Society
Certification
Managing Projects- The George Washington University School of Business
EPIC Web/HCUP Web Training- United States Department of Agriculture
Awards
Star Award-07/16/2017 $500
Star Award-11/16/2016 Time off
Star Award-03/12/2016 $300
Star Award-07/26/2015 $500
Star Award 11/24/2014 $300
Star Award 3/23/2013 $270
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