Clerical/Admin
Resume:
Santo Presta
Warwick, NY
Cell: 914-***-**** ************@*****.***
SUMMARY
Experienced professional with a proven track record of using my IT, inventory control, project management, and administrative experience. My ability to work with diverse groups of people, both internally and externally, has allowed me to feel confident in working as an individual and in a team setting. I am looking to utilize my background in a role with an organization that offers me the chance to meet and exceed service initiatives. Solid background working in challenging, deadline-driven environments. Bi-Lingual: Italian
SKILLS
Languages: HTML,CSS, Java Script
Operating Systems: Windows Vista, Novell 4.0, A+ Windows 7 Windows NT 4.0 Windows ME, 2000 Citrix, Crystal Reports.
Software: Adobe Creative Suite, PC Anywhere, Outlook, Photoshop, Dreamweaver, Remedy ticket system, MS Office 2010, Lotus Notes, EZ-Cap, Ez-view and Share Point, Visual studios, Sublime Text.
EXPERIENCE
Codify Academy June 2014 - May 2015
Major: Front End developer
ABB Optical Group, Hawthorne, NY May 2015-Aug 2017
Database Management
Maintains database performance by troubleshooting problems.
Managing the job queue for fast and accurate and less errors as possible.
Establishes policies and procedures related to data security and integrity and monitors and limits database access as needed.
Managing all special instructions and to make proper changes that follow safety and production standards.
Managing multiple batch queues to differentiate the types of jobs depending on the status of the job priority.
CG Creations, Pearl River, NY Jun 2013 - May 2014
Inventory Specialist-Contract Position
Oversaw purchase order audits, resolved invoice discrepancies, daily counts and product delivery.
Completed estimates, ordered material, picking, packaging orders, and scheduling labor for projects.
Maintained accurate inventory counts and storage of products.
Processed orders, expedited packages, as well as, managed shipping and receiving.
Tracked down inventory problems and promptly communicated with warehouses and distributors.
Seeking employment Jun 2012 - Jun 2013
Orthonet LLC, White Plains, NY Aug 2009 - Jun 2012
Inventory Claims Analyst/Admin Asst
Processed health net claims in turnaround Time period.
Updated claims into Ez-cap, updated the Service request.
Checked for duplicate claims and updated Service request.
Researched claims on citrix system and analyzed claim data.
Updated claims system with applicable claim and patient notes.
Analyzed the data from Medical Review Sheets, and processed the correct codes into EZ-cap.
Verified numbers of reviews match the email. Train users on new application.
Received, sorted and routed mail and fax communications to appropriate personnel Department.
Printed reports in Crystal Reports. Scanned Medial Review Sheets.
Contacted Vendors for more data input.
Demonstrated strong analytical skills. Scanned heavily.
American Booksellers Association, Tarrytown, NY Aug 2006 - Aug 2009
Administrative Assistant/IT
Entered orders, updated daily spreadsheets, prepared invoicing
Processed orders and made necessary follow up, prepared shipping labels for FedEx, UPS, and DHL.
Perform Installs, Moves, Adds and Change (IMAC) activities, as well as data backup and restorations.
Perform daily system monitoring, verifying the integrity and availability of all hardware.
Established and maintained files and reports, Internet research, file maintenance, word conversion to pdf.
Ordered office supplies, Binding reports, Books, scanned documents.
Verifies completion of all scheduled jobs, including backups. Trained users on new Applications
Took incoming calls for order entry, placed follow up calls for order status.
Filed, faxed, answered phones, photocopied, mail sorter, data entry.
Established and maintained files and reports, internet research.
City Of Rye, Rye, NY Jan 2001 - May 2006
Information Systems Assistant
Troubleshot software applications for a variety of city departments, including the Library, High School.
Performed daily maintenance operations, including backup and tape management. Installing POS systems.
Provided 90% Phone support for End Users. Trained Students on new Software.
Troubleshot network printers; installed moved, added and changed.
Managed inventory. Broke and fixed.
Scheduled regular maintenance and software updates for user PCs.
Trained users on new applications.
Ensured all IT spaces (Data centers, server rooms, and storage rooms) were presentable and confirmed with the departmental requirements.
Active Directory: changed user passwords, moved user accounts and unlocked accounts.
Performed initial hardware builds and OS installs of desktops and laptops.
EDUCATION
Associates Degree Jan 1997 - Jan 2001
Westchester Community College, Valhalla, NY
Major: Computer Science.
Codify Academy, Tarrytown, NY June 2014 - May 2015
Major: Front End developer
Contact this candidate