Manager Quality
Resume:
Russell W. Alberson II
**** ******* ***** **., *******, MI
Cell phone 260-***-****
E-Mail: ******@***.***
EDUCATION
Indiana Wesleyan University - Marion, IN
*Masters in Business Administration – Applied Management
PROFESSIONAL EXPERIENCE
Quality Control Manager
TAC Manufacturing
April 2015-July 2017 Jackson, MI
Quality Control Section Manager
*Oversee metrology and testing labs
*Manage 13 Quality Technicians responsible for all testing and measurements at TAC
*Developed the training for the department
*Eliminated the backlog that has been present for 5+ years
*Within six months of taking over, eliminated the 120+ layout backlog and currently have approximately 20 layouts in process at any one time.
*Created production tracking standards to increase accountability
*Implemented offline programming to increase productivity
*Reduced overtime to the point where the Technicians are able to take multiple weekends off. This has not been accomplished in over two years.
Quality Control Manager
*Oversee CMM lab department, Quality Engineers, and Quality Technicians.
*Oversee all aspects of quality for a 1,000+ employee facility with over 500,000 Sq. Ft. of production footing.
*Oversee the teams responsible for new product development, new product tooling, mass production tooling, lab work, customer relations, problem solving, and catastrophic event management.
*Lead all plant production, management review and quality meetings.
*Oversee hiring and employee development for my department and other departments as necessary.
*Responsible for ensuring that all managers, process owners and supervisors develop and maintain their part of the quality management system
Agent/Owner
Fort Wayne Insurance, LLC
March 2013-May 2015 Fort Wayne, IN
*P&L responsibility
*Marketing & Social Media expert that attained a top %5 position in excellence with a $6 Billion premium per year company.
*My agency was a pilot agency for all of the 3,700 agencies in the US.
*Accounting and taxes administration
*Human resource management
*Sales and marketing
*Systems integration
Quality Manager
Defiance Stamping/Pro Shear Corporation
March 2008-March 2013 Fort Wayne, IN
*Oversaw customer, vendor/supplier, and Original Employment Manufacturer (OEM) relationships.
*Established all plant goals, metrics, and KOI’s.
*Improved Pre-Production Approval Process (PPAP) completion times from two to three years to two weeks to two months.
*Implemented performance measurement techniques utilizing statistical analysis tools.
*Oversaw international sourcing and supply chain management.
*Established qualified product lists to source commodity suppliers.
*Oversaw writing, implementation, and enforcement of plant and IOSHA safety policies.
*Implemented and maintained all Indiana and Federal environmental management policies and procedures.
*Implemented major industry quality systems including TS16949/ISO9001-2008, ISO 9001-14001, and Ford Q1 utilizing current project management techniques and software.
*Conducted cross-border trade and finance transactions.
*Oversaw acquisition, due diligence and Integration of businesses into our current production facility. I have currently implemented quality systems in four newly acquired companies.
*Oversaw all process and/or product changes as deemed necessary to improve process efficiencies or product quality.
*Budgeting (operating) and pricing strategies.
*Lead continuous improvement teams to improve operations, decrease turnaround times, and streamline work processes utilizing the latest lean manufacturing techniques.
*Key participant in the implementation and planning of capital projects.
*Oversaw human resource tasks such as hiring, discipline, employee review, compensation, counseling and rewards.
*Responsible for personnel who reviewed receiving inspections of materials, supplies, and equipment.
*Responsible for personnel who reviewed certificates of compliance or test reports to determine validity.
*Responsible for personnel who analyzed commodity test data and wrote evaluation reports.
*Investigated complaints of non-conforming commodities and arranged for replacement or credit, when applicable.
*Responsible for personnel who performed chemical analysis, physical testing, and performance evaluations.
*Catastrophic issues problem solver.
Web Development Manager
Dynamic Resource Group (DRG) Publishing August 2007- March 2008 Berne, IN
*Managed employees who were responsible for the production, maintenance, and updating of 46 various
E-commerce websites.
*Managed and produced nine e-newsletter campaigns, which circulated on a bi-monthly basis to over 10 million subscribers.
*Oversaw production and maintenance of various e-mail marketing campaigns.
*Applied expert knowledge of standard Web Development practices and development tools including HTML, CSS, XML, Adobe Creative Suite, Dreamweaver, and FTP.
*Researched new technologies and obtained general research and development.
*Utilized knowledge of video technologies and implemented into web marketing campaigns.
*Worked with operations staff in diagnosing and resolving Web site issues.
*Established and maintained relationships with contractors and vendors.
*Managed a staff of foreign contractors in India to maintain various aspects of the overall website business plan.
Quality Systems Manager
Fort Wayne Foundry September 1996–August 2007 Fort Wayne, IN
*Supervised all company supervisors in the implementation and maintenance of the QS9000/TS16949 quality system.
*Oversaw implementation of the QS9000/ISO9002, TS16949 quality standards at the plant level.
*Troubleshot quality systems problems at four corporate locations.
*Served as key personnel in the implementation of internal QS9000/TS16949 audits.
*Created problem-solving teams to solve non-conformances on both internal and external audits.
*Led teams to create and maintain DFMEA, PFMEA, and Control Plans.
*Managed a team of employees who completed surveillance audits within the corporation to verify procedure compliance.
*Managed employees who trained all new employees in plant procedures.
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