INGRID E. GONZALEZ
ac2sxq@r.postjobfree.com **** west 76 Street Apt. 211 Hialeah, FL 33016 786-***-****
To obtain a challenging position in the Supply Chain / Logistic, where I can fully utilize my extensive organization and detail oriented skills. Ability to work independently, goal oriented individual with strong leadership, highly motivate, ability to problem solve and work through ambiguity.
Areas of Expertise
Customer Service oriented
Client Relation
International Business
Management
Team Leader
Negations
Supply Chain
Problem solving
Education & Training
Master of Science in Management & Leadership, Keiser University, Miami, FL. September 2015.
Bachelor of Science, International Business, Universidad Cooperative, Bogotá, Colombia
CERTIFIED QUALITY MANAGEMENT SYSTEMS, ISO 9000/2000 Program
Incoterms 2010, Miami Dade, College
Professional Experience
BERTLING LOGISTIC
LOGISTIC MEDLEY, FL
Project coordinator April 2016- December 2016
.
Assisting tasks and coordinating project work
Inform the client or project manager of any issues that could delay and or incur in an extra expense in the Shipment.
Support the daily operations of logistic (complaints, returns) and optimize the logistics flows correlated activity.
ARMSTRONG GROUP INTERNATIONAL AND SUBSIDIARIES June 2014 – January 2016
(Armstrong Equipment, Inc.)
LOGISTICS - Latam
Build relationships with the customer contracts to execute day to day transportation needs, identify cost saving opportunity
Work in coordination with the warehouse to process and ship orders promptly.
Working in hand with purchasing and sales department to avoid any mistake before invoicing the customer.
Neptune lines, Doral, Florida April 2010-March 2014
Supply Chain/LOGISTICS - LATAM
Panama canal Project third set of locks (GUPC).
Supported suppliers on documentation and purchasing orders.
Generated weekly report on status of purchasing orders and shipments.
Managed inventory. Manage expectations within the customer's supply network and work with the customer, transportation service providers, and any other relevant third party to mitigate the impact of any issues.
Monitor back orders and take immediate action to recover as soon as possible.
Ensure supply of materials on time from North, central, south America to the Pacific and Atlantic job sites.
Plan schedules, monitor and expedited all orders with suppliers to ensure continuity of supply.
Coordinate pickup and delivery appointments to ensure timely Suppliers deliveries to the ports.
Developed new customers and new deals with the existing ones by prospecting and responding the business strategy.
carnival CORPORATION, Doral, FL July. 2008 – Jan. 2010
Casino Staff Coordinator II
Oversaw special projects, along with casino director.
Managed reimbursements to crew members on Carnival, Holland and Princess.
Provided internal customer service within multiple divisions.
Arranged air tickets for crew members to and from vessels.
BORDEN DAIRY, MIAMI, FL NOV. 2006 – MARCH 2008
Accounting Vault
Coordinated with the Regional Controller concerning daily accounting duties.
Assist in the control of the inventory and entry orders of products to the Vault.
Process purchasing orders from top tier customers such as Starbucks, Walgreens, and 7-Eleven stores.
Manage all stocks shortages ensuring that appropriate action is taken to resolve them with the minimum of cost and maximum attention to customer service.
Skills
Bilingual: English/Spanish
Microsoft Office Tools, Excel, Outlook, AS400, Oasis, EZ Freight, Great Plains-Microsoft, SAP
BLU SYSTEM, BTS SYSTEM.
Membership
Organization of Women in International Trade