JOHN DYN
E-Mail: ac2sx7@r.postjobfree.com
Mobile: 813-***-****
Omni channel professional with global expertise in strategic business development, planning and tactical execution. Proven success in e-commerce, merchandising, product development and buying, strategic partner management, marketplace modeling, content development and operations.
Collaborative leader with demonstrated success in the development and management of diverse teams across internal, cross functional and third-party groups within both “startup” and large companies.
Specialties: e-commerce, business development, budget planning, merchandising and buying, content development, strategic 3rd party management, retail operations, studio and creative operations, franchising, licensing, sourcing development, change management and restructuring, international management abroad
EXECUTIVE SUMMATION & SKILLS
Commerce and Content. Demonstrated expertise in omni-channel commerce, digital content and asset management, website creation, studio operations, digital demand generation and conversion rate optimization, site merchandising, taxonomy and catalog operations, online customer experience, and social media support
Retail and Procurement. Possesses broad experience in product and line development for diverse channels such as e-commerce, catalog, retail brick and mortar, outbound telemarketing and direct marketing in “scrappy start up environments” to large cross functional teams in multiple regions
Business Development. Executed successful business strategies and contract negotiations covering strategic relationships, sourcing and manufacturing, licensing, franchising, media procurement, third party support, marketplace relationships
Account Management. Successful solicitation, on boarding and management of third party agencies for strategic third-party Partners, intra-regional offices and market place vendors.
Data Management. Understanding in all facets of data acquisition, integration, normalization, taxonomy and quality across all data sets (customer, product, supplier, partner, sales and transactional)
Analytics, Insights and Reporting. Proficiency in creating effective KPIs and executing data analysis from competitive intelligence to business intelligence and reporting to more advanced predictive analytics
PROFESSIONAL EXPERIENCE
SOUQ.com, Dubai, UAE
Largest e-commerce group in MENA; recently acquired by Amazon March 2013 to October 2016
Head of Content, Studio & Production
Centralized and developed internal team of 50+ and 200+ external third-party team members in MENA, India, and Philippines to support 2.5M+ listings per year while reducing costs by 27%
Optimized promotional calendar and marketing campaigns with a centralized schedule, increased fashion penetration, local targeting and analytics to support $1B in annual revenue
Built and doubled entire studio production center to increase output and service SLAs to 24/7 support while enabling higher quality for complex items
Revised taxonomy for entire company to optimize SEO efforts and organic traffic; reduced PPC by 23% in first consequent year and enabled more automation in merchandising
Established all content and imaging guidelines for all regional offices, third party support and marketplace vendors
Introduced video and CGI (computer generated initiatives) which increased conversions in apparel and lifestyle categories by 47%+
Created and led marketplace vendor “on boarding” and best practices to increase conversions and sku introductions while reducing overall launch lead times
Successfully migrated fashion team from “Sukar” to parent company
Drove product roadmaps for new fashion website and e-commerce tools
Executive team member on SAP integration and Omniture assimilation
Responsible for upselling, cross selling and promotional sales tools
OWNER, RETAIL ENTREPENEUR (several locations), Tampa, FL October 2003 to February 2013
Self-employed entrepreneur, Franchise Owner KaBloom and nBlooms Florist (5 locations), JCD events
HSN, St. Petersburg, FL April 2003 to October 2003
E-commerce Division within USA Interactive Inc.
Executive Director, E-commerce
Directed 17 employees in programming, assortment planning and digital strategies, cross platform marketing initiatives, web only procurement and e-commerce application tools and website redesign for $325M in annual revenue.
E-COMMERCE & PRODUCT DEVELOPMENT CONSULTANT, Tampa, FL 2001 to 2003
Self-employed consultant for AOL Time Warner, HSN, Computer Living Corporation, AARP among others
AOL Time Warner, Dulles, VA 1996 to 2001
Executive Director, E-commerce & Operations
Directed 65 employees in sourcing and buying, inventory planning and management, content programming design, technology development and member relations
Created digital and promotional strategies resulting in $250M across online initiatives, outbound telemarketing, catalog, continuity programs and member acquisition and retention initiatives
Implemented aggressive private label and licensing programs in consumer electronics, computing hardware and accessories, computing software and books, apparel resulting in 63% of overall gross margins
Coordinated with marketplace vendors to optimize sales
BRITCHES GREAT OUTDOORS, Herndon, VA 1995 to 1996
Men’s Specialty Retailer
Sr. Merchandise Manager
STRUCTURE (Limited Inc.), Columbus, OH 1994 to 1995
Men’s Specialty Retailer
Merchandise Manager, $125M P&L
LANDS’ END INC., Dodgeville, WI 1991 to 1994
Global Direct Merchant for Men, Women, Kids & Home
Product Manager, $110M P&L
LIMITED EXPRESS (Limited Inc.), Columbus, OH 1990 to 1991
Women’s Specialty Retailer
Regional Planner & Distributor, $75M P&L
MACYS INC., Atlanta, GA 1987 to 1990
Department store within Federated Stores Inc.
Executive Retail & Buying program
EDUCATION
Bachelor of Arts, Business and Psychology, Washington University, St. Louis, MO