JAMES NEIGHBORS
*** ****** ****, ********* *****, MI 48307
Cell - 248-***-****
*************@*****.***
October 12, 2017
RE: Employment Opportunity
Dear Mr. James:
After successfully project managing construction and restoration initiatives for Interstate Construction, LLC, Insurance Services Construction, Jarvis Construction and Proquest Property Management for over twenty-five (25) years, I am now seeking new challenges with another enterprising organization in need of someone with exceptional build/design, supervisory, and budgeting skills.
Credited with significantly impacting bottom-line profitability, I excel at maintaining a tight schedule and pay particular attention to quality and accuracy of worked performed. A partial listing of my contributions is detailed below.
• Insurance Restoration, Mitigation, Contents, Electronics, Textiles and Reconstruction
• Oversight of 24/7 Emergency Response Teams
• Procurement of Employees/Sub-Contractors
• Large Loss/Out-of-State Mitigation/Reconstruction
• Commercial Build Outs
• ADA Compliance and Code Requirements
• Day-to-Day Operations and Oversight of Construction Project
• Estimates and Budget Preparation
• Project Management of Complete Production Department
• Mange/Maintain Customer Relations
• Monitor Overhead and Profitability
• Warranty
• Collections
• Reconciliation of Customer Complaints/Quality Issues During my career I have been privileged to partner with some outstanding employers and numerous contractors, architectural firms and sub-contractors. I’ve received recognition for my customer relations and team building skills. My previous experiences have shaped my work ethic and contributed to my ability to maintain the owner’s perspective with every budgetary decision. I am confident that I can add similar value to your organization and would welcome the opportunity to discuss my qualifications in more detail. Thank you for your consideration and I look forward to hearing from you.
Sincerely,
James C. Neighbors
JAMES C. NEIGHBORS
450 Lehigh Road, Rochester Hills, MI 48307
Cell: 248-***-****
*************@*****.***
Results-driven planning and operations management professional with exceptional communication, problem solving and leadership skills. Production Supervisor focused on producing high quality products that exceed customer expectations and help achieve company and revenue goals. Focused decision maker with demonstrated ability to lead cross-functional teams in the design, development and launch of leading-edge solutions and processes.
Proactive Marketing Manager with 8+ years product management experience in a small start-up business environment. Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.
Construction Manager with 25+ years leading teams of general contractors and laborers on large scale residential and commercial construction projects. Customer service expert with sound judgment and an ability to resolve problems tactfully and diplomatically.
Knowledgeable and motivated Operations Manager who excels in building and facility maintenance in the Property management and manufacturing environments. Motivated General Manager specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with an emphasis on fairness and thoroughness. Dependable Project Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Technical Attributes: Structural Systems, Mechanical, Environmental, Security, Site Assessments, Management of System Maintenance, Permits, Permission and Approvals, HVAC, Energy Management Systems, Refrigeration, Plumbing, and Hazardous Waste Management.
Personnel: Interview Prospective Employees and Prospective Sub-Contractors, Perform Staff/Contractor Evaluations, Handle Disciplinary/Termination Issues, Career Management, Create and Maintain Company Policies/Procedures. Skills
• Extensive Knowledge of Code Requirements in all Disciplines
• Proficient in Exact Analysis, IMACC, DASH and Preferred Vendor Programs
• Oversight of Structural Engineers, Architects and Interior Designers
• Develop Company Safety Standards and Oversight of State, Federal and Local Requirements
• Oversight and Development of Production, Contents and Mitigation Departments
• Develop Systems to Insure Maximum Profit and Maintain Excellent Relationships with Adjusters, Agents and Home or Business Owners
• Generate Budget to Insure Ensure Customer Satisfaction and Company Profitability Upon Completion of the agreed Scope of Work
• Manage/Maintain Customer Relations
WORK HISTORY
Servpro Lapeer – Grand Blanc
507 McCormick
Lapeer, MI 48446
Production Manager/Sr. Estimator
Reported To: Elizabeth Swartzman, Owner/President
Interstate Construction
40200 Brentwood Drive, Ste. 109
Sterling Heights, MI 48310
Operations Manager
Reported To: Erik Langer, Owner/President
Broadco Property Restoration
44700 N. Groesbeck Highway
Clinton Twp., MI 48036
Sr. Project Manager
Reported To: Chuck Broadus, Owner/President
I.S.C Insurance Restoration
1271 W. Maple Road
Clawson, MI 48017
Operations Manager
Reported To: Steve Gantz, President
Jim Stevens, Vice-President
Acquest/Proquest Commercial Property Management
1701 N. Woodward Avenue, Ste. 100
Bloomfield Hills, MI 48304
Assistant Vice-President
Reported To: Dave Ong, President
Education
Oakland University
Licensed Builder
High/Low Licensed
Certified in Mold Remediation
Certified in Asbestos Abatement
Certified in Lead Based Paint Remediation
Certified in Mitigation