Program Manager
Resume:
Frank Monzon
T: 206-***-****
E: *****.*.******@*****.***
LinkedIn: linkedin.com/in/frank-monzon-mba-pmp-8a9bb925 PERSONAL SUMMARY
A highly efficient, hardworking and driven program manager with ten years of engineering mechanical design and project/program management experience. My current role is managing large-scale aerospace development programs ($9M). Through partnerships, I am able to lead projects across disciplines and times zones to mitigate project risks while ensuring timely completion of deadlines and remaining on or under program budget. Skills/Expertise
Program Management Systems Integration Supply Chain Management Communications Management Human Resource Management Scope Management Risk Management Engineering Design Quality Management Project Assessment Branding & Customer Experience Contracts Budgeting/Cost Analysis Root Cause Analysis Aircraft Interior Design FAA Certification
Summary
- Successful on-time delivery of a $9M aerospace program to Boeing with zero part shortages.
- Initiation-to-closing program management experience.
- Ability to manage many complex system integration projects simultaneously via cross-functional management of teams.
- Led a 50-person cross-functional global team in 5 different divisions around the world.
- Quality Cup team winner at Boeing (2012) for solving a factory installation defect affecting all 777 airplanes.
- Volunteer with Edmonds School District to mentor middle school students in STEM sciences. (2012-2014)
- Florida Space Grant Recipient for the study of modular satellite designs. (2006) WORK EXPERIENCE
Program Manager, Rockwell Collins (formerly B/E Aerospace) (October 2015 – June 2017) PAX-Plus – Dual lavatory (and galley) for persons of reduced mobility (handicap-capable lavatory) for the 737 airplane.
- Responsible for the new program development ($9M) a double-lavatory and galley line-fit product for the Boeing 737, which included FAA certification of new composite fiber panels, toilets, LED lighting and handicap-enabled features.
- Responsible for the FAA certification campaign including managing the manufacture and testing of 17 full-scale test articles to meet FAA certification for fire containment, structural substantiation, vibration, wall/touch temperature, quality/durability, 30-minute burning and fire properties requirements (FAA Part 25 and RTCA-DO-160 standards).
- On-time delivery to first customer with no customer delivery commitments or shortages.
- Main interface to the customer managing expectations daily. Responsibilities
- Approval of project proposal or plan to determine time frame, procedures for accomplishing, and allotment of available resources to various phases of project; reports findings to leadership.
- Owns customer relationship for specific programs and manages internal communication to executive management so as to effectively execute customer requirements within the organization’s capability.
- Confers with staff to outline work plan and responsibilities.
- Works with Aircraft OEMs and/or airline customers for new product development.
- Manages program profit and loss (P&L) and KPIs.
- Manages activities of team to ensure project progresses within scope, on schedule, and within budget.
- Compiles status reports and modifies schedules or plans as required; prepares project reports for management, client, or others.
- Confers and leads team to provide technical advice and to solve problems.
- Develops and implements processes and influences adherence.
- Provides strong leadership to team including employee development and performance management.
- Use of Primavera (P6) for schedule management.
Design Engineer, Greenpoint Technologies (October 2014 – June 2015)
- Responsible for designing 787 VIP linings/ceilings installations using Autodesk Inventor 2015.
- Responsible for designing 787 VIP Galley & Insert (ovens, coffee makers, rotables) installations. 777/787 Galley Program Manager, The Boeing Company (February 2013– October 2014)
- Responsible for managing airline expectations, configuration and design requirements with the galley supplier.
- Responsible for managing design & certification of new galley configurations on 777 & 787 through all program milestones.
- Prepares project reports for management, client, or others.
- Responsible for approving engineering drawings & writing FAA (Part 25) certification plans for new galley configurations.
- Responsible for incorporation of FAA service bulletins & Boeing design changes of existing designs.
- Customers Assigned: Turkmenistan Airlines, Emirates, All Nippon Airways, Ethiopian Airlines, Air Europa, Korean Airlines, Japan Airlines.
Integrated Product Team (IPT) Leader, 767/777 Aircraft Interiors Design Integration/New Features Boeing (2010 – 2013)
- Responsible for development of aircraft interior design integration & risk mitigation of 767 and 777 new interior configurations from development through build and delivery and supported the customer introduction integrated product team (CI-IPT) managing new customer introductions: 777: Korean Airlines, Air China, Air France (2), Air Austral, TAM Airlines 767: LAN Airlines, Uzbekistan, Mongolia Airlines, Air Astana, FedEx (Freighter)
- Managed multi-divisional design teams for new first class ceiling premium architecture on 777 aircraft.
- Hardware manager for qualification & FAA certification of a 3-window electro-mechanical lighted window shade for a first class zone on 777.
- Managed global suppliers (galley, furnishing and seat suppliers) for technical design risk when developing new 767 and 777 aircraft interior configurations (galleys/seats/furniture) and supported program milestones.
- Authored engineering specification control documents (SCD’s) containing Boeing & FAA requirements used to certify new airplane parts via contracted suppliers.
- Project manager for an FAA commitment of 767 lavatory decompression testing.
- Project manager for multiple mock ups used in engineering evaluations: flight attendant direct-view analysis, emergency lighting, lavatory handicap latch, oxygen in stow bins.
- Responsible for managing a multi-divisional design team to redesign the 777 overhead flight crew rests for cost savings
- Project manager for early assessment of flight test requirements for 777X new interior. Water/Waste Design Engineer, Boeing (2007 – 2010)
- Responsible for managing the design & integration of water/waste systems on 747-8F, 747-8i & 747 “Dreamlifter” Large Cargo Freighter using titanium tubing and nomex-braided heated hoses.
- Managed suppliers in airplane part design, qualification and FAA certification including ball valves and control cables. EDUCATION
Project Management Professional (PMP) License
Certificate, Fundamentals of Systems Engineering
California Institute of Technology
Masters of Business Administration
University of Florida; Gainesville
Bachelors of Science, Aerospace Engineering
Minor, Business Administration
Minor, Sales Engineering
University of Florida; Gainesville
Research Student, Florida Space Grant/NASA
Recipient
Modular Satellite Designs, University of Florida
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