MARGARET THOMAS

*** ************ ***, ***#***, Mountain View, CA 94040 ac2sjl@r.postjobfree.com Cell: +1-650-***-****

LinkedIn: https://www.linkedin.com/in/margaret-thomas-8a52b6133/ EDUCATION

● Bachelor of Technology in Computer Science and Engineering from Kannur University - Government College of Engineering, Kannur, Kerala, India. http://www.gcek.ac.in/

● Post Graduate Diploma in computing from UNITEC, New Zealand. http://www.unitec.ac.nz SKILL SET

● Certifications: ISTQB Certified Software Tester

● Defect Tracking: OnTime, JIRA, TFS, MTM, EXCEL

● Wireframe Tool: iPlotz

● Platforms: IBM S/390, IBM/PC compatibles.

● Operating Systems: MVS, OS/390, Windows 9X, Android, iOS

● Languages: MF-Cobol, VS-COBOL, C, C++, Lisp, Job Control (JCL), SQL

● Online Systems: CICS.

● Databases: DB2, SQL Server 2014, MS SQL

PROFESSIONAL SUMMARY

4 years of diverse experience in the field of Software Quality Assurance and 2 years in project coordination with web-based, Client server and stand-alone applications running on Windows, Android/ iOS platforms. As a Quality Analyst with 2+ years’ experience in Healthcare domain and 2-year experience in Ecommerce domain, I have good exposure to all stages of Agile development process including Requirement analysis, Estimation, Test Strategy & Plan preparation, Requirements Mapping, Development of test cases, review, execution, defect management, regression and project management along with client communication & Customer Demo.

WORK HISTORY

February 2015 – May 2017

Software Test Consultant

HealthAsyst Pvt Ltd (http://www.healthasyst.com/), Bangalore, India Projects: Allscripts ED, Allscripts Sunrise Emergency Care Allscripts Sunrise Emergency Care -This Sunrise Clinical System tracks patient data, health issues, diagnosis, and the vital processes related to the current orders, medications, results and document it. System allow configuration of multiple custom workflows which supports single-click access to task updates and completion.

Allscripts ED – Emergency Department Information System - This clinical system which includes patient tracking, clinical documentation, and orders management. Real-time interfaces to E-prescribe, Radiology and Laboratory systems facilitate timely order placement and result viewing. Physicians and nurses can document patient treatment information and findings as well as create patient instructions and prescriptions for post-discharge care

Responsibilities:

2

- Requirement Analysis and understand the criticality of the business from Data perspective.

- Participate in Agile Scrum meeting/ Stand up meeting and updating the status/issues/progress of QA activities.

- QA task estimation, design of Test Cases, review of Test Cases, execution of Test Cases

- Run System / Integration / User Acceptance Testing for Practice Management System in Emergency care.

- HL7 Message Validation

- Validation of the System Functionality of the EHR Systems

- Testing electronic health record (EHR) system used in Urgent Care settings, which includes patient demographics, progress notes, problems, medications, vital signs, past medical history, immunizations, Rx, laboratory data, and radiology reports.

- Testing and analyzing stored procedures. Working with SQL to analyze data.

- Testing PHI as per HIPAA Compliance.

- Testing Order Entry (Rx, Lab, Radiology, EKG etc.) and Result Management System for Scheduled and one-time orders.

- Involved in testing & configuring features that cover variety of actions that provider take during patient visit on existing prescriptions such as renewing, continuing, discontinuing, completing, or replacing currently active medication and other Orders.

- ETL requirements analysis and testing process

- Conduct Feature Demo to users (Physicians & Clinicians) to quickly start using the software with ease.

- Worked on features that incorporate ACR Select into clinical decision support for ordering imaging procedures. This feature promotes the use of appropriate use criteria (AUC) for advanced diagnostic imaging services.

- Worked on ICD-9 to ICD-10 code conversion feature.

- Monitoring, analyzing and reproducing onsite Production issues on day to day basis.

- Conduct defect review meetings with Hospital HIS Team.

- Oversees functional and UAT testing of system for upgrades, and implementation of new system upgrades

- Work with Patient Safety team to respond effectively to patient safety incidents/bugs from production HIS Systems.

- Feature Demo to Physicians and Hospital Staff.

Tools: TFS, MTM, SQL Server 2014, EXCEL, Power Point Business Quality Analyst November 2012 – December 2014 HiFx IT & Media Solutions (http://www.hifx.in), Cochin, India Projects: Single Sign On (SSO), Digital Media and E-commerce Systems Single Sign On: Single Sign on project handles the process of logging into one Customer site and then getting logged into another site based on the credentials used to login to first site. OAuth 2.0 is used to authenticate users for Single Sign-On (SSO).

Responsibilities:

- Understanding OAuth 2.0 protocol

- Test the application manually to ensure the functionality of the application

- GUI validation

- Validate the API requests using POSTMAN

- Conduct System, Integration, E2E and UAT testing.

- Bug tracking and Reporting using JIRA

Digital Media and E-commerce Systems: Worked as part of an exclusive real estate portal for Kerala, owned by a major Media group. It caters to residential, commercial, industrial and agricultural properties within the state. This is a platform which offers a superior search experience through features such as map 3

search, property alert, property comparison to access relevant information easily. Responsibilities:

- Creating Detailed Requirement Design Documents (DRD).

- Creating, analyzing, and validating detailed functional specifications.

- Preparing test scenarios. Work with the testing team to prepare the testing plan, scope and other relevant documents, review and execute the test cases prepared.

- Testing the corresponding web & mobile applications in Android and IOS devices

- Participated in Load Testing using LoadUI web

- Analyzing the change request and coordinating the changes required with the development team.

- Conduct System, E2E and UAT testing.

Tools: JIRA, MSSQL, Excel, iPlotz

Associate Production Support December 2010 – November 2012 ACS India Pvt Ltd (Now https://www.conduent.com/ ) Responsibilities:

- Manages the lifecycle of all Release activities until the IT service release is fully implemented.

- Documents client issues and inputs in ticketing system (On Time).

- Respond to Client inquiries and ensure proper resolution by providing additional information or escalating issues to appropriate Dev team.

- Coordinating with Onshore Developers and Business Team for estimate preparation.

- Responsible to track bugs in On Time and produces updated site based schedule as agreed with engineering and project management.

- Analyzing the change request and co-coordinating the changes required with the development team. Tools: OnTime

All details given in this document are true and best to my knowledge Margaret Thomas

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