Edith Smith
*** ******* ****** ****, ************, North Carolina 28546
Phone No: + (1) 910-***-**** Email: *****.*.*******.***@****.***
Medical Assistant / Surgical Technician
Versatile and accomplished Certified Medical Assistant / Surgical Technician offering over 18 years of experience in the healthcare industry and possessing strong skills and understanding of clinical and administrative responsibilities.
Effectively providing pre-operative and post-operative instructions to patients and maintaining open channels of communication with office doctors thereby enabling high levels of medical services to patients.
An excellent communicator possessing an innate ability to effectively multitask and work efficiently under pressure and within stringent time constraints. Has the ability to interact effectively with people of diverse
ethnic backgrounds and culture.
Core Competencies
Appointment Scheduling
Preoperative and postoperative scheduling
Surgical Procedures
Patient referrals
Medical Billing Insurance and Coding
Records Management and EHR
Patient Care
Key Achievements
Service Award, Carolina East Medical Center New Bern North Carolina 2013
Service Citation, Surgical Services, US Naval Hospital Camp Lejeune North Carolina 2002
Career Progression
D.L. Mooney Enterprises Mar 2016 - Present
c/o Nurse’sEtc Staffing
Medical Support Assistant
Hours per week: 40
Obtain patient’s medical records following appropriate procedures
Enter admission data into the computer upon patient check-in,enter diagnosis
Complete laboratory and radiology requisitions in accordance with clinic policies
Obtain laboratory and radiology results
Answer telephone and record accurate messages
Transport patients to other clinical areas as needed
Participate in inventory procedures as directed
Genoa, a QoL Healthcare Company
RHA Behavioral Healthcare
Consumer Medication Coordinator Aug 2014 – Mar 2016
Hours per week: 40
Provided service to mentally ill patients seeking financial assistance with receiving medication at minimal to no cost.
Served as patient representative when contacting pharmaceutical companies, adhering to all HIPPA and privacy rules.
Collection of supporting documents for income verification
Completed and processed pharmaceutical forms by mail, facsimile, or online
Responsible for record documentation and filing
Responsible for payment collection and documentation
Maintained monthly patient enrollment reports for statistical purposes.
Eastern Carolina Internal Medicine
Medical Assistant Jan 2010 – Oct 2013
Medical Assistant Jun 2008 – Feb 2009
Hours per week: 40
Monitoring vital signs such blood pressure, pulse, temperature, height, and weight.
Responsible for wound care and dressings, and suture removal; assisting in minor surgical procedures.
Scheduling appointments and referrals.
Keeping accurate records of patients' medical history, vital statistics and information such as test results in medical records.
Preparing treatment rooms for patient examinations and ensuring appropriate maintenance of the rooms.
Administering injections and immunizations.
Performing electrocardiograms and Holter monitor placement.
Administering oxygen therapy, spirometry and pulse oximetry as and when needed.
Performing blood draws and processing of lab specimens.
Educating patients on healthcare issues including diabetes, medical supplies and medication usage.
PhyAmerica Government Services
Surgical Technician Oct 2005 – Sep 2006
Hours per week: 40
Served as first or second scrub at operative field with surgeon.
Worked as circulator in the preparation and setup of operative suite prior to surgery.
Responsible for cleanup and disposal of surgical materials following surgery.
Prepared instruments, equipment and appropriate narcotics needed for surgical procedures.
Cleaned and sterilized operating room and instruments after procedure in a timely manner.
Observed and maintained compliance with all OSHA guidelines including hazard communication, MSDS, and PPE requirements.
Performed a variety of administrative tasks such as chart documentation, completing consent paperwork, processing medical clearances in the absence of a nurse, creating daily surgery assignments, preparing patient call back list, and verifying completion on a regular basis.
Assisted and provided services requested/required by the surgeon during a procedure while utilizing aseptic techniques.
Applied proper post-operative dressings to patients and ensured outstanding patient care.
Sneads Ferry Medical Center
Medical Assistant Oct 2004 – Oct 2005
Hours per week: 32
Monitored vital signs such as blood pressure, pulse, temperature, height, and weight and undertook venipuncture and basic X-rays of patients.
Assisted in minor surgical procedures; scheduled appointments and referrals as and when needed.
Spectrum Healthcare Resources
ENT/ Surgical Technician May 2002 – Jun 2004
Hours per week: 40
Supported surgeons with all surgical procedures in the operating room and clinical area.
Performed initial assessment of patients and monitored vital signs including blood pressure, pulse, temperature, height, and weight.
Scheduled clinical and surgical appointments.
Maintained medical records, patient charts and various surgical and hospital records for medical review on a monthly basis.
C.R. Associates
Nursing Assistant May 2001 – May 2002
Hours per week: 40
Performed and recorded vital signs.
Scheduled appointments.
Maintained clean environment between patients and ensured adequate supply of stocks in exam rooms.
Previous experience of 6 years; commenced career in 1995 and handled a variety of responsibilities in the role of an Ophthalmic Technician at Coastal Eye Clinic
Computer Skills
Microsoft Office Applications
AHLTA
Essentris
Composite Healthcare Computer Systems (CHCS)
Allscripts
Touchworks
Academic and Professional Credentials
Associate’s Degree in Medical Office Administration Spring 2017
Craven Community College
Associate’s Degree in General Education (Cum Laude) May 14, 2016
Craven Community College New Bern North Carolina
Associate’s Degree in Applied Science Medical Assisting (Magna cum Laude) Dec 2007 – Jul 2008
Miller-Motte Technical College, Wilmington, North Carolina
Certificate in Phlebotomy, Coastal Carolina Community College Oct 1994
Diploma in Surgical Technology Sep 1991
Coastal Carolina Community College
Certified Nursing Assistant, Coastal Carolina Community College Dec 1989
Personal Details
Nationality : American
Marital Status : Single
Driving License : North Carolina
Languages Known : English
References available upon request