Customer Service Data Entry

MELISSA KNIGHT

** ***** ******, ********** **. **475 ***************@*****.*** 603-***-****

Skills Summary

Customer service, cashier, inventory control, managerial, data entry, payroll, AP, Microsoft Office, Windows OX, Sales and retail.

Education

Associates Degree Fisher College1998

Early childhood education GPA 3.5

Associates Degree Mount Wachusett Community College 2016

Business administration GPA 3.0

Bachelor’s Degree SNHU Manchester Current

Business Administration Human Resources GPA 3.7

Experience

Randstad 2016

Assembler

Assembly line bagging and inspection of product

Anthem Blue Cross/Blue Shield 2008-2009

Insurance Sales and Billing

Maintaining current insurance premiums and billing. Sales of new insurance customers.

Family Dollar 2006-2007

Store Manager

Maintain inventory control, budget payroll, customer service, cashier, manage five employees, stock shelves and unload freight.

Walmart 2003-2006, 2009-2011

Men’s associate/infants department manager

Maintain inventory control, customer service, cashier, maintain stock

Fairlawn Nursing Home 2001 - 2003

Scheduling coordinator, CNA

Maintaining and recording of schedules for 50+ nurse and CNA’s, maintain budget for outside services rendered in maintaining staff requirements. Patient care.

Staff Builders 1998-2001

Field Service Supervisor

Customer service, data entry, scheduling, payroll, basic computer knowledge.

Professional References:

Debra Letellier, RN,DON Fairlawn Nursing Home and Staff Builders 978-***-****

Dorianna Gosselin Anthem BlueCross/BlueShield 603-***-****

Shawna Tamulen Blossoming Buds 508-***-****

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