Customer Service Sales

DEBORAH

SEYMOUR

CUSTOMER SERVICE AND SALES EXECUTIVE

Progressively networked and provided outstanding customer service to expand domestic and international customer bases and sales revenue for various companies.

10814 32nd Ave SW

Seattle, WA 98146

Tel: 206-***-****

***************@***.***

WORK EXPERIENCE

SENIOR SALES AGENT

Summit International, Seattle, WA - 2012 – present

Exhibited flooring products to architects, designers and carpet showrooms.

Sub-distributor for West Coast sales.

SALES AGENT

Mats Inc. Boston, MA - 2009 – 2012

Independently represented and marketed flooring products in the Pacific Northwest and Alaska.

MARKETING AGENT

Pacific Mat, Kent WA - 2006 – 2009

Travelled, presented and sold natural fiber products to nationwide carpet dealers.

PRESIDENT

Alison T Seymour, Inc., Seattle WA- 1985 – 2005

Managed family-owned flooring business

Imported, marketed and distributed new flooring products in the USA.

Provided training seminars on Seagrass, Jute and Woven Vinyl floor products.

Traveled and networked to establish new customers in major US and Canadian markets resulting in a quarterly 25% increase in sales revenue for 10 consecutive years.

Expanded networking to European markets by attending annual international and domestic carpet and rug conferences

Increased employee profit-sharing trust for 12 employees from $46,000 to $1+ million.

Maintained open orders on stock valued at $100K for over 1,500 clients.

EDUCATION

University of Washington 1979 – 1984

Major: Asian History, Philosophy and Law. Minor: Political Science

SKILLS

CUSTOMER SERVICE

Provide outstanding customer service including networking, training, making sales recommendations and after-sales problem resolution and support.

BOOKKEEPING

Order entry, AR/AP, employee trust management, payroll and federal taxes.

HUMAN RESOURCES

Interview and hire employees for family-run business.

INVENTORY CONTROL

Inventory management and purchasing in various currencies.

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