SANDRA SCHEUERMAN

410-***-****

ac2seg@r.postjobfree.com

IT EXECUTIVE MANAGEMENT

Energetic and innovative IT Executive with extensive experience in transforming and leveraging technology to drive organizational growth, performance and profitability. Champion of innovation and respected leader with success in both public and private industries including Commercial Real Estate, Property Management (Senior Housing & Residential), Retail and Insurance.

Repeated success guiding sizeable, cross-functional teams in the launch of leading-edge technical solutions and specializing in IT strategy, project management, and strategic resource planning.

Exceptional ability to develop and maintain key corporate and vendor relationships and direct the efforts of team personnel towards the attainment of stipulated goals.

Respected service driven information systems and technology leader with diverse industry experience and adept at identifying emerging trends and opportunities.

Expertise in business unit management, application development and reporting systems alignment to enterprise goals.

Adept at leading development and launch of global systems. Excellent problem-solving and leadership skills.

CORE COMPETENCIES

IT Strategy Solution Architecture Data Governance Team Management IT Project Management

Agile Technology Deployments & Enhancements Client Relations Training & Development

Business Process Analysis & Design Management Reporting Process Improvement

Vendor Management Resource Management Systems Life Cycle Team Leadership Relationship Building Communication Technology Consulting SOX Compliance Business Continuity

Cyber Security

PROFESSIONAL EXPERIENCE

FIRST POTOMAC REALTY TRUST, Bethesda, MD 2013-Present

VICE PRESIDENT, TECHNOLOGY

Selected to drive strategic vision, produce strategies to improve client service levels and control costs for Commercial Real Estate Company located in the Baltimore/Washington/Northern Virginia area. As a member of the Executive team, I was involved in re-designing the company culture at a time when the company needed to improve employee engagement and retain key personnel.

Addressed disconnect between IT and internal business units by transforming IT into a business partner that rebuilt relationships, developed long term growth strategies, and provided improved responsiveness to the business.

Spearheaded the standardization of Information Technology policies, procedures, devices and software, creating a more secure and stable network environment.

Led selection and implementation of fully integrated end-to-end mobile CRM solution resulting in improved leasing life cycle and 40% cost reduction.

Renegotiated all major telecom contracts reducing annual telecom costs by 30%.

Planned and led the implementation of a Document Management solution to improve operational efficiencies resulting in annual cost savings of $90K.

Led the design of robust business continuity plan resulting in 2-hour disaster recovery time.

Led the selection, negotiation and implementation of fully integrated UltiPro HRIS system significantly improving payroll, recruiting and employee onboarding processes.

Ensured compliance by driving adherence to strict SSAE16 external auditing standards.

Identified and lead team in the implementation of accounting tool to improve the calculations to identify Common Area Maintenance revenue reducing the time it takes to produce calculations during budget from one month to several days.

Led the implementation of multi-factor authentication, mobile device management, Mimecast threat management, open DNS and cyber security training resulting in overall improved security and employee awareness.

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SANDRA SCHEUERMAN

The Shelter Group/Brightview Senior Living, Baltimore, MD 2003-2013

DIRECTOR OF INFORMATION TECHNOLOGY

Chief leadership of 11 person department providing all functions of IT/Infrastructure including Database Administration, Systems Administration and Desktop Support for two divisions with 75+ locations throughout the Northeast United States specializing in Residential and Senior Housing. Defined and managed technology strategies across business segments and areas. Showcased problem resolution, resource management, cost control, and risk mitigation expertise. Led development of Document Retention policies and benchmarked SOPs.

Developed budget deliverables containing operating and capital expenditures for $1.5M annual budget.

Triggered a 35% reduction in telecommunications costs by renegotiating telecommunications contract with vendors.

Slashed servers by 50%, realizing savings, improved service levels and few hardware/software complexity issues.

Planned and implemented automated Accounts Payable (A/P) solution to improve operational efficiencies resulting in 25% cost savings.

Spearheaded the selection and implementation of Halos Data Warehouse and Business Intelligence (BI) solution to elevate efficiency and bolster revenues.

Negotiated and established an IT Steering Committee with representatives from major business units to enhance focus and communication for business/technology issues.

Planned and led VmWare and NetApp integration and virtualization with 90% better recovery performance.

Led implementation of mobile device management solution to improve mobile security.

White House/Black Market, Glen Burnie, MD 2001-2003

(Acquired by Chico’s, headquarters relocated to Ft. Myers, FL)

DIRECTOR OF INFORMATION SYSTEMS

Established company infrastructure to support and guide individual departments in computing and IT efforts for 100 retail stores throughout the United States and Puerto Rico. Supervised, mentored, and led a team of 4 employees, identifying resource requirements, schedules, and necessary training. Directed corporate network resources, including security, performance and disaster recovery. Aligned and benchmarked policies, SOPs, and best practices. Outlined and developed short and long term goals. Negotiated vendor agreements and hardware/software contracts.

Conceptualized, planned, and launched Apropos Merchandise Management system and Point of Sale (POS) for 100 store locations.

Managed external developers resulting in improved operational efficiencies.

Generated a 35% reduction in telecommunications costs by renegotiating contract.

Honed rich expertise in best practices/compliance, technology deployments, system automation, project deployment/rollouts, reporting and tracking.

Combined a solid history of accomplishment in IT projects including the design, implementation, testing and documentation of information systems.

Aon Risk Services, Baltimore, MD 1986-2001

ASSISTANT VICE PRESIDENT / IS MANAGER (1995-2001)

Spearheaded and directed technology, resources, implementations, and migrations for Baltimore, MD and Herndon, VA offices with 110 end-users. Migrated Novell Servers to Microsoft. Championed role as Team leader in the design of the company Intranet. Built reputation as an innovative thinker, willing to take the lead, offering excellent communication skills, and exceptional analytical and organizing capabilities.

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SANDRA SCHEUERMAN

CLIENT SERVICES MANAGER (1986-1995)

Managed department supporting internal and external clients with day-to-day insurance support including coverage questions. Facilitated implementation of Proprietary Policy Management System for Baltimore office. Developed Certificate of Insurance program to improve operational efficiencies.

EDUCATION & TRAINING

Certified Information Executive Level 1 (2010-2012)

University of South Carolina Upstate - Institute for CIO Excellence Certified Strategic Training

PI Analyst

Predictive Index (PI) Worldwide

PROFESSIONAL AFFILIATIONS

Advisory Board Member, Mid-Market CIO Boardroom Events

TECHNOLOGY

Salesforce, SharePoint 2013, DocClarity, Thru, BOX, Apropos POS, Magtek CC Reader, VmWare, Halos Business Intelligence, Axcient, Symantec, Citrix, SQL, NetApp SAN, Nimble SAN, Cisco ASA, Cisco Phone System, SolarWinds, Alert Logic, Fortinet, Sonicwall, Mimecast, Maas360, Okta, Duo, DocuSign, Yardi, Redhand Electronic Tenant Handbook, Argus Enterprise, Vigilan Care & Assessment.

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