Manager Administrative Assistant

EDUCATION

Jennifer Young

**********@*****.*** 647-***-****

University of Toronto September 2013- June 2017

Honors Bachelor of Arts, Double Major in Political Science & Sociology WORK EXPERIENCES

Administrative Assistant

Tong Shing Hotel, Pingtung, Taiwan July 2017 – September 2017

Anticipated and addressed clients’ service needs using professional language and etiquette

Created and maintained computer-based filling and organization systems for office activities and business transactions using Microsoft Suite

Performed office management responsibilities to ensure assigned office equipment was adequately maintained and secure

Developed alternatives to handle requests when the problems were unclear or involved sensitive issues Editor Intern

Beauty Magazine, Taipei, Taiwan May 2016 – August 2016

Published more than 10 articles on various platforms including magazine, social media, and blogs every week

Developed and maintained working relationships with various fashion houses such as ZARA, H&M, and Michael Kors for cover photo shoots

Participated in planning the contents of publications and in research on the latest fashion trends

Oversaw the allocation of print space for story text, photos, illustrations and captions in magazine Office Assistance

Country Hospital, Taipei, Taiwan June – August, 2013 & 2014

Provided comprehensive services in Taiwanese, Mandarin, Japanese and English to respond inquiries by patients and visitors

Managed medical records with Excel to update and maintain hospital database

Accurately forecasted inventory needs and kept office supplies adequately stocked

Worked closely with office manager to complete ad-hoc projects, including organizing event documents Waitress & Cashier

Chicken Connection, St. Laurent Mall, Ottawa August 2011 – August 2012

Took charge of customer orders, and arranged promotional materials periodically to increase store traffic

Administered cash registers at closing and achieved error-free record

Identified service and security deficiencies and provided ideas on quality improvement to store manager

Provided trainings to new staff on store operations and customer services LEADERSHIP EXPERIENCES

Marketing Executive

University of Toronto Badminton Club, Toronto May 2015 – June 2017

Liased with U of T Athletic Centre to secure a consistent and long-term court rental agreement

Facilitated weekly court hours and social events, including on-site supervision and photo-taking

Promoted the club through various channels such as Club’s Day fair and Facebook/Twitter advertisements

Secured over 200 membership subscriptions for two continuous years

Organized five tournaments and other regular social events during the year with the team Event Planner

Ashbury College, Ottawa September 2013

Led a team of five staff to plan and execute the face paint booth for alumni’s children at the homecoming event

Greeted all guests upon arrival at the front entrance

Offered strong logistic support over the registration process, and maintained an accurate guest count throughout the event SKILLS & INTERESTS

Bilingual in English and Mandarin; limited working proficiency in French, Spanish and Japanese

Proficiency in Microsoft Suite, RStudio and SPSS

Synchronized swimmer, amateur photographer and hiker

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