BEVERLY J. WALLACE

**** ***** *****

Nashville, Tennessee 37208

615-***-**** 0r 615-***-****

ac2sbn@r.postjobfree.com

MANAGEMENT

Objective:

Poses over 25 years of experience in the restaurant operations, customer service and management proficiency with strong leader skills, specializes in training, coordinating, and supervising employees. Offers exceptional communication and interpersonal skills and with a proven track record, in building and maintaining a positive relationship with the customers to increase long-term business.

Employment:

St. Thomas Midtown Hospital March 2016- Present

2000 Church Street Nashville, TN.

Nursing Care Partner- Nursing Support

Assists with treatments ordered by physician and supervised by a Registered.

Assists patients with tending to personal care and activities of daily living.

Reports findings or changes in physical, mental and emotional conditions to nursing staff.

Assists with keeping patient rooms clean and orderly.

Communicates changes in patient status, evaluates and reports patient discomfort and documents data accurately.

Performs procedures and treatments, applies restraints, and maintains accurate documentation of procedures and treatments in accordance with hospital policies and procedures.

All other duties as assigned

St. Thomas Midtown Hospital Feb 2015- March 2016

2000 Church Street Nashville, Tn.

Patient Assistant-(Nursing Support)

• Transports patients via wheelchair, stretcher or bed to designated sites as requested,

including patients with oxygen tanks, intravenous pumps, drips, monitors and other

equipment.

Delivers equipment and specimens to requesting staff or department. May assist staff with removal of deceased bodies from units and transport to morgue.

Greets and provides information to patients and visitors.

Assists patients with entering and exiting vehicles, including transfer from or to wheelchairs or stretchers.

Contribute to Mission effectiveness by promoting the spirit embodied with the Mission Statement of St. Thomas Hospital.

And all other duties as assigned.

Lori’s Gift Shop (St. Thomas Midtown Hospital)

200 Church Street Nashville, Tn. 37203 Aug. 2014-Feb. 2015

Assistant Manager

Responsible for checking in merchandise and putting invoices into the system.

Train and supervise new and current employees.

Making bank deposits.

Setting up displays for upcoming events, pricing, waiting on customers, taking phone orders…etc.

Arby’s

855 Hillwood Blvd. Nashville, Tn. 37209

Shift Manager

Responsible for assisting with daily operations and to ensure that all duties are within Arby’s guidelines.

Train and supervise others employees as needed.

Update store manager daily on completed tasks and duties.

Handle cash and make daily deposits as needed.

A.J.S. Inc. DBA KFC Feb 2015- August 2015

322 W. Main Street Hendersonville, Tn. 37075

General Manager ( May 1992-Aug-2001)

Assistant Manager-Shift Manager

Promoted to this position from entry level team member, Responsible for assisting with day-to-day operation and administrative duties of the restaurant to ensure all activates were within guidelines & standards of KFC.

Accountable for daily operations of $1.2M per year KFC

Hire, train, supervise and mentor employees

Supervise hourly employees to ensure that they perform up to standards and make corrections, as needed.

Monitor store maintenance and oversee repairs ensuring reliable mechanical and safe operation.

CNR FOODS (Popeye’s Chicken) March 2011-Aug. 2014

301 South Perimeter Park Ste. 100 Nashville, Tn. 37215

Assistant Manager

Responsible for assisting with the day-to-day operations and administrative duties to ensure that all activities are within the guidelines & standards of CNR Foods.

Hire, train, schedule, and supervise employees.

Accountable for P&L, Payroll, Etc…..

Responsible for ordering & receiving all stock, Bookkeeping and deposits.

Metro Sheriff’s Department-ABL Management

5113 Harding Place Nashville, Tennessee 37211 April 2009-Sept 2014

Assistant Manager

Monitor inmates to ensure that they perform direct orders that are given and make corrections as necessary.

Required to assist others as needed.

Responsible for preparing meals for the jail facility.

Required to assist other supervisors as needed.

Priority Hospice Care, Inc.

619 Woodland Street Nashville, Tennessee 37206 July 2009-Feb. 2011

Office Assistant

Provides and assists to the Administrator, preserving the confidential nature of items which he/she has knowledge. He/she must maintain the files supplies and general office condition in an orderly manner.

Coordinates and assists the Director of Nursing in maintaining the paper flow of clerical functions in the office. Other duties as assigned by the Director.

Answers telephone inquiries and channels them appropriately.

Closes out patient’s clinical record when discharged. Maintains current patient statistics utilizing the Management Information System.

CSI Companies, Inc-Temp Service

112 Westwood Pl Ste.150 Brentwood, Tennessee 37027 March 2008-Oct 2008

Call Center Representative December 2008-Jan 2009

Responsible for answering the phones and providing customers with accurate information.

Required to handle inbound calls at a steady paste.

Required to assist others when needed.

Responsible for inputting orders with required information.

ACS-Affiliated Computer Services Nov 2007- Oct 2008

801 Royal Parkway Suite200 Nashville, Tennessee 37214

Call Center Representative

Responsible for answering the phone and providing information to account holder

Required to provide people with the correct information/adjustment to their accounts as needed

Required to handle inbound calls at a steady paste.

Required to assist other reps as needed.

CENTENNIAL MEDICAL CENTER June 2005- June 2007

2300 Patterson Street Nashville, Tennessee 37203

PBX Operator

Responsible for answering the phone and providing patient information to

family members and friends.

obtaining important data base to doctors on a patient’s condition.

Providing information for visitors who need directions on how to locate a patient in the hospital.

Required to provide people with the correct directions on how to locate a certain area within the hospital.

TRI-STAR SERVICES, LLC/ DAILY’S Feb 2004-Oct 2007

1740 Ed Temple Boulevard Nashville, Tennessee 37208

1st Assistant Manager

Manage daily operations of $4 million gas & $2.6 million per year convenience store.

Supervise hourly employees to ensure that they perform to standards and make corrections as necessary.

Handle cash, checks and sensitive documents while maintaining confidentiality.

Monitor store maintenance and oversee repairs ensuring reliable mechanical and safe operation.

Train and assist new employees

Update store manager daily on completed tasks and duties.

EDUCATION:

Hillwood High School Nashville, Tennessee 1983-1984

Cohn Adult Comprehensive Nashville, Tennessee 2002-2003

Completed courses in general equivalence education

National College of Business & Technology Nashville, Tennessee 2004-2006

Associate Degree in Business Management -Political Science Honors Certificate/Dean's List twice with 4.0 G.P.A.

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