Customer Service Manager

Hanson. k. Ibeh

Mobile: +234********** DOB: **-**-1994

Email:******.****@*****.***. Nationality: Nigeria

Address: No 181b Isale Eko Avenue,

Ikoyi,

Lagos state, Nigeria.

PERSONAL PROFILE

I am a postgraduate student of business administration with experience of which I developed human relations, team work skills, and efficient customer service delivery. My main strengths are adaptability, Good communication skills/human relations, good time management, efficient customer service delivery, excellent team worker result oriented, and ability to work under pressure. I also learn from my mistakes.

EDUCATION AND QUALIFICATIONS

2011-2016: LANDMARK UNIVERSITY

BSC BUSINESS ADMINSTRATION

Modules include; business management, business culture, business law, company law, human resources and management, accounting, research project and data analysis, corporate planning, computer application, business ethics, organizational culture, Nigeria trade policies, Nigeria resources and trade, statistics and data analysis. 2008-2011: BISHOP UZODIKE SEMINARY SECONDARY SCHOOL West African Examination Certificate (WAEC), National Examinations Council (NECO) Certificate and Joint Admission Matriculation Board (JAMB) Examination. A-levels English (B),Mathematics(C), Igbo language(A),Economics(C) 2005-2008: ST CHRISTOPHER’S SEMINARY SECONDARY SCHOOL Junior Secondary School Certificate Examination (JSSCE) WORK EXPERIENCE

2016: FUTURE MOVES RECRUITMENT AGENCY

Position: HR assistant/digital manager

Responsibilities: research, training and development of staff, job screening and interview of employees, supervision of staff, evaluating staff progress. 2017: SONIK JAPAN NIGERIA LIMITED

Position: Marketing Assistant

Responsibilities: supporting the work of the marketing manager and executive on projects directed at maximising company profits and developing sales strategies or marketing campaigns. ADDITIONAL SKILLS

Computing skills: good knowledge of BASIC programming, micro soft office packs: Excel, Word and PowerPoint.

Language skills: fluent English, igbo

ACTIVITIES AND INTERESTS

Interested in everything that has to do with relations, love to meet people and love to learn new things and generate new ideas.

I am very adventurous and can go anywhere in the world.

I also love engaging in sports activities e.g football. I am happy to supply references on request