RPA

Shallu Diwan

*********@*****.*** 310-***-****

PROFESSIONAL SUMMARY

• Having 2 Plus years of IT experience including 1 years of RPA (Robotics Process Automation) Process implementation using Blue Prism.

• Experience as a RPA Consultant/Developer.

• Hands on experience in building Blue Prism Processes and Business Objects for various business systems robots.

• Hands on experience in managing robot's workloads using Blue Prism Work Queues.

• Analyzing the process and design the Robotic Automation Solution as per the Standard Blue Prism designs principle.

• Design solution, Implemented Blue prism frame (Connectors, VBO, ACI, Process studio, control room and System manager) work to update the Provider directory from excel, website data through screen scraping and using OCR (Optical character recognition) from printed material.

• Developed new processes/tasks/objects using core principles that are efficient, well structured, maintainable and easy to understand.

• Proficient in writing SQL queries & performing database testing.

• Excellent analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels.

TECHNICAL SKILLS

Technologies/Tools: Blue Prism 5.0, Microsoft Project, Microsoft Office, Microsoft Visio

Databases/Server: MS Access, SQL Server

Operating Systems: Windows, Mac OS X

Version Control: GitHub, Source Tree

PROFESSIONAL EXPERIENCE

RPA Consultant July 2016 – Present

MSR COSMOS, Somerset NJ

• Designed Bots based upon the requirements, including Input parameters, exception paths, error handling and generating results.

• Designed automation solutions using Blue Prism RPA platform.

• Experience in managing robot’s workloads using Blue Prism Work Queues.

• Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.

• Efficiently handled monitoring and troubleshooting the Blue Prism environment through Control room.

• Created Solution Design Document (SDD), Operational Impact Document(OID), Process Design Instruction (PDI) as per templates provided by Blue Prism tool for Robotics Process Automation.

• Assist in the development of the overall path forward strategy, supporting business cases, and various high and low-level project plans, including technical implementation tasking, as well as Quality Assurance and User Acceptance tracking.

• Worked as an analyst to transform needs of business user & stakeholders into functional & technical requirements.

• Excellent accomplice at linking business and technical needs, worked closely with application managers for gathering requirements.

• Developing, configuring programs, scripts and objects that are efficient, well structured, maintainable and easy to understand

• Communicate with IT leadership, business leadership, engineering teams and IT Business Consultants to communicate program strategy, direction and changes.

Business Analyst Mar 2016 - Jun 2016

Tricon IT Solutions, NJ

• Worked as an analyst to transform needs of business user & stakeholders into functional & technical requirements.

• Involved in managing large data, and involved in data extraction, cleansing and transformations, and analysis to build business cases.

• Using data analytics, recognize and summarize key trends and take away

• Efficiently examined and solved business problems by accurately grasping the needs of several departments

• Designed and conducted training modules for departments to acquaint them with new management information system

• Analyzed data and generated report about the various types of metrics and segments enabling business to take critical decisions

• Coordinated with technical team and managed the communications between clients and company.

HR Associate Sep 2003 - Oct 2007

Vertex Customer Services - Gurgaon, India

• Identify staff vacancies create announcements for open job positions; post announcements online on company website and major job posting websites such as Naukari.com and Monster to attract interested candidates.

• Address questions from employees and outside agencies regarding current employment opportunities and applications.

• Interview prospective candidates to assess qualifications and capabilities; guide candidates through application process, and notify candidates of results

• Conducted new employee orientation to foster positive attitude toward organizational objectives.

• Draft employment contracts and prepare onboarding and orientation documentation for new hires.

• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems

EDUCATION

Bachelor of Technology in Electronics &Comm. Kurukshetra University, India Jun 1998 - July 2002

Related Courses: Data Structures, Computer Networking, Computer Graphics

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