Manager Management

Clinton Higginbotham

** ****** **** ***** ************, GA 30120 *****.************@*******.*** 678-***-****

Logistics/Operations Manager with Over 30 Years of Experience and Strong Skills in Life Cycle Support. Financial Oversight, Program Management, Customer Service, Leadership Development and Continuous Process Improvement .

SELF-STARTER ● RESULTS DRIVEN ● DEDICATED ● VENDER MANAGEMENT

SUMMARY OF QUALIFICATIONS

Excellent interpersonal skills with ability to establish and maintain collaborative, long term relationships with staff and customers.

Exceptional verbal presentation and written communication skills to efficiently convey complex information to audiences from diverse backgrounds and at all organizational levels.

Trained in Six Sigma, Program Management and Life Cycle Management.

Experience in B2B sales which includes government contracting sales and negotiations.

CAREER ACHIEVEMENTS

Logistics/Operations Management

Maintained responsibility for financial administration, budgeting, staff management, and operational goals and plans for operations of call center with 45 employees and 5 warehouses ranging up to 200,000 square feet for $53 billion global package delivery service.

Directed production and field operations for more than 600 employees across 12 countries and 9 U.S. locations and provided operational and logistics/life cycle support for $650 million US government defense contractor manufacturing ballistic- and blast-protected vehicles.

Provided program management and logistics oversight for 5 projects valued from $1.2 million to $157 million annually, managed resources, subcontractor and vendor relations to ensure company and customer goals were met while exceeding quality standards.

Developed and participated in USMC Aviation Logistics Course for MOS 6002 and 6602.

Maintained life cycle support and acquisitions for multi-billion dollar aircraft seat cover program with Delta and AirTran Airlines.

Managed department profit and loss margins and cost containment strategies to grow department revenue by $127 million within 2 years while decreasing indirect budget by $11.5 million and maintaining a 48% gross margin.

Designed logistics plans and provided data analysis for USMC AV-8B and MV-22 programs.

Administered daily operations including profit and loss, sales, marketing, purchasing, and project estimating for landscape business with 6 employees in 2 locations to drive company growth from start-up to over $2.5 million in sales in less than 3 years.

Provided management oversite for C4ISR systems integration program for major US government defense contractor.

Consolidated call center, logistics, and transportation departments into 1 division to decrease missed deliveries by 50% and improve customer satisfaction.

Leadership

Managed, mentored, and motivated indirect teams of up to 3,000 students and instructors through 30 direct reports including management, administrative, maintenance, and mechanical staff using social and intellectual leadership styles.

Reduced recruiting and deployment processing time by more than 145 days and increased fill-rate from 30% to 100% to drive revenue stream by 70% while reducing recruitment costs by more than $11 million annually within 3 years.

PROFESSIONAL EXPERIENCE

SENIOR DEPARTMENT MANAGER April 2014 –Aug. 2017

OVERHEAD DOOR OF ATLANTA Atlanta, GA

OPERATIONS MANAGER April 2013 – Feb. 2014

REPUBLIC SERVICES Atlanta, GA

DIRECTOR OF FIELD OPERATIONS November 2009 – March 2013

FORCE PROTECTION INDUSTRIES INC. Ladson, SC

GENERAL MANAGER April 2004 – November 2009

AIRLINE FABRICARE SYSTEMS Atlanta, GA

OPERATIONS MANAGER January 2000 – April 2004

MAJESTIC STONE AND LANDSCAPE SUPPLY Cartersville, GA

MILITARY

Commissioned Officer, United States Marine Corps, Honorable Discharge (Retired)

MOS’s held: 0431 (Logistics), 6015 (AV-8B Jet Engine Mechanic), 6002 (Aircraft Maintenance Material Control Officer) and 6602 (Aviation Logistics), Secret Clearance

EDUCATION

MASTER OF SCIENCE IN MANAGEMENT & HUMAN RESOURCES DEVELOPMENT

WEBSTER UNIVERSITY Saint Louis, MO

BACHELOR OF SCIENCE IN AVIATION MANAGEMENT

SOUTHERN ILLINOIS UNIVERSITY Carbondale, IL

SELECTED PROFESSIONAL DEVELOPMENT

Program Management Professional Training, Internet Training and Consulting Service, 2012

ISO 9001/2, 2011 and 2012, DAWIA Training 2011, Environmental Management, Master Training Specialist, Arizona State Instructor Certification, SCRUM Master the Basics

TECHNOLOGY

Proficient in Microsoft Office, Word, Excel, PowerPoint, Access, Publisher, Outlook, Visio, and Project, Skilled in several proprietary maintenance management programs.

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