Carla Young-Turner

Washington, D.C. *****

301-***-****

ac2s9t@r.postjobfree.com

SUMMARY

Accounting professional, with several years of experience in HUD’s Affordable Housing, Project Based/Section 8 Program, Housing Choice Voucher Program, and the Low Income Housing Tax Credit Program. Excellent managerial skills, while primary focus is customer service driven. Detail oriented with the ability to meet all deadlines. Knowledgeable and highly efficient in a variety of computer programs. A strong leader, team player, communicator, and problem – solver.

Education: Frank W. Ballou Senior High School June 1989

Diploma

Long & Foster Realtor School Sept. 2006

Real Estate License

Skills/Computer Skills: One-Site, HDS, TRACS, Timberline, PCC (Point Click Care), Keane Systems, AS/400, EIV, VEC, Rent Roll, Property Management Accounting Systems (PMAS), Add-On Accounting Software, Oracle Payroll Systems, Microsoft Word, Microsoft Office 2010, Windows 7, Microsoft Excel, and WIN ASAP 2000.

Work Experience:

Maryland Department of Housing and Community Development Lanham, MD

Contract Management Officer/Development Officer (Contractual) Mar. 2016-Present

●Process contract renewals, rent increases, and opt-outs

●Process Housing Assistance Payment vouchers for subsidized portfolio

●Maintain up-to-date knowledge on HUD Section 8 Rental Subsidy Program

●Enforce compliance requirements by conducting on site and desk audits of property information

●Addressing tenant complaints and follow up, notifying proper regulatory agencies of non-compliance

●Review initial, annual and interim tenant eligibility certifications for accuracy and approval

●Authorize, adjust or deny housing subsidy payment request

●Review special claims (unpaid rent, damages, and vacancy loss) for accuracy

●Maintain a tracking log of funds disbursed subsequent to preparation of monthly vouchers/transmittals

●Inspect vacant and occupied units

●Assist Supervisor with various projects

●Conduct Management Occupancy Reviews (MOR)

Tyler House Apartments Washington, DC

Assistant Property Manager/COS Feb. 2012 - Feb. 2016

●Assists with all lease administrative duties and assists property manager on capital budget

●Responsible for processing all annual recertifications and interim request

●Interact with tenants on daily building operations, announcements, and future plans

●Supervise Maintenance Staff, ensuring all work orders are performed according to company guidelines

●Coordinate and arrange vendor services

●Address and respond to tenant concerns in a timely manner

●Manage Section 8 Waiting List adding and removing candidates where I see fit according to HUD policy

●Prepare memos and tenant correspondence to be distributed to residents by the maintenance team

●Process invoices, payments and prepare receipts where appropriate

Alexandria Housing Authority Alexandria, VA

Certified Occupancy Specialist May 2008- Feb. 2012

Processed annual & interim re-certifications and coordinated inspection requests

Computed financial payments

Conducted client briefings and received/responded to telephone inquiries

Was responsible for the “Intake of Social Services” referrals

Provided weekly and monthly reports to program supervisor

Planned activities and events for “Family Self Sufficient” participants

Reviewed cases, made determinations and recommendations for approval/denial

Approved transfer/move request and lease agreements

Interacted with landlords on payments and reconciliation of accounts

Calculated benefit amounts and eligibility based on gross income and allowable deductions

Provided monthly reports to the ARHA (Alexandria Redevelopment and Housing Authority) board members

HCR Manorcare Silver Spring, MD

Business Office Manager Apr. 2006- May 2008

Supervised payroll including accounts payable/ receivable

Staffed reception area

Maintained and reconciled daily census reports according to company policy

Processed month-end close of automated systems

Assisted administrator with various tasks voluntarily and by request

Issued monthly billing statements of private accounts including Medicaid and Medicare

Negotiated all contracts for managed care insurance companies for new and current patients

Was responsible for all bank deposits

Was responsible for resolving discrepancies with the general ledger

Millennium Health and Rehab Center Forestville, MD

Business Office Manager Mar. 2004- Apr. 2006

Managed a staff composed of medical billers, receptionist, and central supply

Provided reports for profit and loss

Supervised accounts payables/receivables and ensured accuracy

Verified and approved time sheets for payroll upon submission

Provided relief for the Human Resource Director taking on HR duties

Processed month-end closings and daily cash receipts

Consulted with vendors and updated W9’s and credentials of vendors and physicians

Managed travel and expense reimbursements

Processed financial adjustments and reconciled invoices/petty cash

Washington Nursing Facility Washington, DC

Business Office Manger Feb. 2002- Feb. 2004

Prepared monthly Medicaid billing (Monthly bill sheet $1.5mil)

Supervised business office staff

Approved check request and supervised all payroll functions

Conducted new hire employee orientations and distributed new hire materials

Routinely issued monthly billing statements

Reconciled invoices and purchase orders

Retrieved and reconciled daily census activity

Participated in morning meetings to provide updates, and received feedback/suggestions

Responded to resident and family concerns in a timely manner in accordance with company policy

Ensured that all managed care contracts were properly executed

Licensing/Affiliations:

Spectrum Seminars, Incorporated 2012

Certified Credit Compliance Professional

Center for Housing Counseling Training 2010

Certified Housing Counselor

National Center for Housing Management 2009

Certified Occupancy Specialist

Maryland Real Estate Commission 2006

Licensed Real Estate Agent

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