Medical Microsoft Office
Resume:
Lawton, OK *****
580-***-**** Home, 580-***-**** Cell
***********@*****.***
RAMONA FLYE
OBJECTIVE
Secretarial or Administrative position offering daily challenges and growth opportunities, Computer Skills *Microsoft Office (10+ years), Microsoft Word (10+ years), Microsoft Excel (10+ years), Microsoft Windows (10+ years), Microsoft Outlook (10+ years), Microsoft PowerPoint (10+ years), Kronos (3+ years), Keyboarding (10+ years), Data Entry (10+ years), Dependable (10+ years), Healthcare (10+ years), Successful healthcare administrator with (20 + years implementing regulatory compliance systems and guidelines. Well-trained Supervisor offering vast experience in medical operations, excellent interpersonal Communications skills and the organizational savvy to run a hospital facility smoothly.
SKILLS
Knowledge of Medicare & Medicaid statues and regulations
Quality improvement competency
Supervisory training
Medicare & Medicaid Management Information Systems
Promotes positive behavior
Independent judgement and decision making
WORK HISTORY
Experience
Supervisor, 10/2011 to 02/2016
Southwestern Medical Center -5602 SW Lee Blvd
Assisted with the processing of payroll for direct report by maintaining employee edit requests, PTO requests, ect.
Updated daily department Time and Attendance Spreadsheets.
Practiced and adhere to the “Code of Conduct and “Mission and Value Statement”.
Demonstrated knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.
Attended in-service presentations, and complete mandatory education week including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA Standards.
Worked closely with our Information and Technology Department to identify any system errors for the Imaging Center
Registered patients for diagnostic appointments, surgeries and medical consultations using Meditech 6.0, and ensure my staff register and verify patient’s information.
Ensured correct insurance plan is verified and assigned to each account.
Obtained patient signatures.
Calculated and collected patient liable amounts.
Provided patient receipts for payment.
Interviewed patients in order to complete documents, case histories, and forms such as intake and insurance forms.
Compiled and record medical charts, reports, and correspondence, using Meditech 6.0.
Answered telephones, and direct calls to appropriate staff.
Greeted visitors, ascertain purpose of visit, and escorts them to appropriate department.
Performed various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
Skillfully developed departmental goals, objectives, and standards of performance, policies and procedures.
Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
Recruited, hired, trained and coached on average of five new employees per year.
Established and maintained systems that safely met resident’s needs.
Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
Educated staff on state and federal statutes, rules, and regulations governing home care services.
Interpreted and communicated new or revised policies staff.
Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
Routinely collaborated with department managers to correct problems and improve services.
Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
Assisted in resolving and satisfying cline requests and internal operational issues.
Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
Assigned employee areas, scheduled staff breaks and authorized overtime.
Identified process improvements in the day-to-day functioning of the department.
Closely collaborated with management team to make necessary improvements and satisfy resident needs.
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Participated in facility survey’s and inspections made by authorized governmental agencies.
Confirmed accurate completion of forms/reports for the admission, transfer and discharge of each resident.
Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
Responded to Code Red pages and followed through on disposition of patients.
Administered job knowledge assessments and competency testing for certification-level training.
Established staff schedules and assignments based on facility needs and equipment availability.
EDUCATION
July 2003
August 2000-January 2001
June 1997
March 1984
January 1978-August 1981
August 1977
HCA Patient Accounts Services, Irving, TX
Certificate of Completion, Meditech Core Class
Cameron University, Lawton, OK
Solano Community College, Solano, CA
Certificate of Completion, Medical Billing I, II, & III
Certificate of Completion, Medical Secretary
Cameron University, Lawton, OK
Great Plains Area Vo-Tech School, Lawton, OK
Certificate of Completion, Medical Secretary
August 1975-August 1977
Diploma, Lawton Senior High School
REFERENCES
Eula Jefferies Retired Finance 580-***-****
Lisa Tate Southwestern Medical HIM Manager 580-***-****
Contact this candidate