SushmaKanuri
PMO Consultant & Process Manager
************@*****.***
M: 919-***-****
Senior IT Professional with over 10 years of experience in Project Management, Process Management, Requirements Analysis, and Quality Assurance in multiple domains.
Hands-on experience on various phases of project delivery such as project planning, estimation, monitoring and control, transitioning and closure
Expertise in Project Planning using Microsoft Project according to WBS and ensure accurate Monitoring and Control.
Utilized Lean Six Sigma skills and tools in a highly impactful manner to improve the day to day operations and practices of a growing business.
Experienced in running and recording various project meetings: Kick-off, Status Reviews, and Daily Stand-ups.
Experience in Budget and Expense Control at Project and Program Level.
Defined and Implemented Project Metrics like Effort Variance, Schedule Variance, Defect Density, Review Efficiency, Package Compliance Index, Process Compliance Index, and Cost of Quality.
Expertise in Project Estimation using Function Point Estimation or Direct Estimation using historic project metrics data.
Implemented Organization Level Process Changes in Hyundai Mobis in IT Project Teams resulting in High Efficiency.
Implemented various process methodologies like CMMI, ITIL, A-Spice etc., Ensuring Quality Assurance, Cost Reduction, Continous Business, and Process Improvement.
Passionate to formulate models and bringing changes in the Organizational Delivery Methodology to take the organization to next level of Maturity.
Hands-On experience in Oracle, SQL and PL-SQL. Ability to write stored procedures and perform data model analysis
Strong Written and Verbal Communication Skills.
Team player with strong interpersonal skills and positive can-do attitude.
Education
Master in Computer Applications from Computer Applications Kakatiya University, India (2007).
Trainings
Certified Scrum Master, Scrum Alliance
Project Manager (PMP)Trained in Project Management.
CMMI ATM Trained Appraisal Team Member.
A-Spice ISO 26262 Trained on A-Spice Level3 and Safety Standardization.
ISO 9001:2000 QMS Lead Auditor Certified ISO Lead Auditor.
Skill Set
Process Implementation: Efficient in implementing Process in Organizations on several methodolgies like CMMI, PMI, ISO that include:
Project Management, Risk Management, Configuration Management, Change Management, Measurement and Analysis, DAR, Process Definition, Process improvement, Auditing
Project Life Cycle Methodologies: Created project related artifacts according to different SDLC methods like:
WATERFALL, AGILE, SCRUM, ITERATIVE, V-MODEL
Project Planning and Execution: Develop, implement and co-ordinate with stakeholders on project plan to address:
Charter, Scope, Cost/Budget, Schedule/Time, Resources/Staffing,
Change/Configuration/Integration, Procurement, Risk/Issues/Forecasting, Implementations,
Documentation/Communications, Quality Assurance/Control
Project Management Tools: PM Tools to help in implementing project life cycle activities in efficient way:
MS Office Suite (Word, Outlook, Excel, PowerPoint), MS Project 2007/2010, People Soft, MS Project Server 2010, MS SharePoint, Visio, Requirements Gathering Specs, Project (Plans, Budgets, Issue Logs, Schedules, Checklists, Folder, Workbooks and Meeting Facilitation Tools (Google groups, GoTo Meeting, WebEx, MS Lync).
Career Highlights
Client: Ecovue Solutions– Atlanta, GA March’ 17 Till Date
Designation: PMO Analyst
Project: PMI Standardisation.
Roles and responsibilities:
Establishing new process according to the PMI methodologies in the organization
Defining processes and creating its related templates and checklists
Perform gap analysis and make process improvements
Monitoring the improvements recognised in the project lifecycle with set goals and objectives
Validating the documented current process and ensuring metrics are baselined appropriately
Design and develop changes to the process to ensure improvements as desired
Review and measure the results of the new process change
Plan and schedule internal audits
Announce and authorize the work to be undertaken by the team by developing boundaries of process evaluation
Identify all the steps, decision points and major assumptions about the process and the way things are currently done
Create a map depicting how the process will work after improvements to the process are implemented
Develop communication plans and assign ownership to accomplish tasks
Client: T-Mobile US(Procom Consulting)– Atlanta, GA December’ 15 to Febuary’ 17
Designation: Project Manager – RAID Analyst
Project: Uprising Migration Core Team. Migration of customers from Legacy to Ericsson CBiO.
Roles and responsibilities:
Project Manager Technical part of PMO Team for Data Conversion at T-Mobile (Prepaid) from Legacy to new Ericsson BSCS architecture
Work with Ericsson team for integrating the billing systems for new BSS/OSS architecture
Provided support for integrated project management and planning using Agile and scrum models and status reporting for the sprints every month
Produce burndown reports through the execution of sprints
Acted as a Liasion with all key stakeholders in program during status reviews
Maintained project RAID (Risks, Action Items, Issues, and Decisions) and analyzed them every week
Tracked all dependencies across the cross functionality among the different systems
MS Project/ Audit and Control reports / Health Checks / RAID Reviews
A&C Metrics / Time Reporting / Configuration items / Defect Collections / Quality Assurance / QC Control
Maintained and tracked scope and objectives of all the projects for the program
Participated in PM forums and contributed to Lessons Learned and Best Practices as part of the PMO
Conducted Status Meetings with all other PMs to track the schedule and other issues
Worked with In-house Applications and Other vendors for development and testing
Defined process for the overall program tracking, risk management, and configuration management.
Conducted defect prevention sessions after every Testing Phase.
Conducted Lessons Learnt and Best Practices sessions.
Maintained Risk Database for the migration stream.
Maintain Change Request Logs of all the requirements impacting the project stream.
Review Project Plans, Estimations, CM Plans of the Projects and quality check for requirement documents, design documents and test plans.
Participated and Lead Conversion meetings and Cross Function meetings.
Performed data analysis of various products using SQL and PL/SQL
Client: DENSO International America Inc(Futurenet Groups) – Southfield, MI
April’15 to December’ 15
Designation: Sr. Process Engineer
Project: Infotainment IVI projects for HONDA and TOYOTA.
Roles and responsibilities:
Defined policies, procedures, guidelines, checklists and templates from scratch as per CMMI L3 methodology. Tailored templates and checklists according to project requirements.
Trained project team members on the defined process in the Organization. Used PeopleSoft for Talent Management by creating organization Trining Work Flow Strategy
Institutionalized the process in the Organization across all functions.
Created process suitable for the projects on embedded software systems for infotainment
Conducted walkthrough with Broadsword Ltd (Lead Auditor) on the processes defined and the implementation status for all projects.
Coordinated all E2E delivery process related activities such as Process Audits / Review Audits, Awareness Sessions (Training sessions on QMS, DP), Analyzing the metrics provided by projects.
Proactively manage changes in project scope, identify potential risks, and devise mitigation/contingency plans.
Participate in status meetings and publish the meeting minutes (including Steering Committee).
Manage overall health of the project by conducting monthly audits.
Scheduled and conducted Internal Audits.
Prepared a proactive approach in detecting and sharing an opportunity for improvement from project audits and reviews.
Interacted with the Software Quality Assurance Group and other Software Engineering staffs to ensure new processes are effectively implemented.
Conducted Quality Review Meetings with all the managers of the Organization after every Audit.
Worked with development team closely to help them understand business process and meet deadlines.
Provided weekly status updates in steering committee meetings and generated follow up tasks.
Client: Futurenet Groups Inc – AurbnHills, MI January’15 to April’15
Designation: Sr. Business Process Consultant
Roles and responsibilities:
As Business Process Consultant, responsible for reviewing the Project Plans, Estimations, Change and Configuration Management Plans of the Projects in the organization.
Reviewed the existing project management processes, standards and templates.
Prepared presentations to explain the gaps identified during the Gap Analysis and presenting to management
Collected the measures and metrics in the organization and preparing new capability baselines in according the industry standards to align with organization objectives.
Prepared a proactive approach in detecting and sharing an opportunity for improvement from project audits and reviews
Interacted with the Software Quality Assurance Group and other Software Engineering staffs to ensure new processes are effectively implemented
Identified risks in Projects and track them to closure.
Discussed the Project Status with the Senior Managers
Client: Hyundai MOBIS – Hyderabad, India May’ 11 to December’ 14
Designation: Software Engineering Process Group & Quality Assurance
Roles and responsibilities:
Managed projects and programs by establishing Project Management Processes and Procedures.
System Designing, Training Management and Overseeing Systems Implementations (on-site & remotely).
Managed third party and hardware vendor’s contracts.
Created process for projects like Imaging, Power Steering, Air Suspension and Audio-Video Systems
Face to face Account Relationships and Stakeholder Management.
Lead for Communicating to Onsite Process Definition, Maintenance, Quality Assurance and Sprint Release Functions.
Mentored PSO Project Managers and provided Process Management Training sessions.
Appraisal Team Member for CMMI L3 SCAMPI A Assessment for Hyundai MOBIS India.
Performed Gap Analysis for the Assessment process.
Defined Lean Process for Embedded Software Systems and for the projects on Audio & Video Systems
Trained on A-SPICE at Mabuk South Korea.
Maintained Change Management and Configuration Management Systems.
Prepare the Project Plans, Estimations, CM Plans of the Projects.
Conducted Reviews and Inspections for every Release in the Projects.
Performed Release Management Activity.
Optimized CMM/CMMI Processes by identifying process improvement opportunities.
Aligned the process documents according to A-SPICE and ISO 26262 standards.
Conducted Daily, Weekly, and Monthly project meetings and track all action items and meeting notes.
Collected Defects and implemented defect prevention techniques by performing Root Cause Analysis
Maintained Risk database and mitigated expected risks for the new projects.
Collected Customer Satisfaction Reports and identified delivery improvement opportunities.
Conducted Project kick off and Project closure meetings with all the stakeholders, Phase kickoff, Inspection meetings with the project team members.
Updated Lessons learnt, best practices database of the organization after every phase of the project.
Conducted Project Kick Off and Project Closure Meetings and Phase Kick Off and Phase End Meetings for the projects.
Implemented defect prevention techniques after every test cycle before production.
Conducted Release Management Checks for every release for all the projects.
Client: Reliance Tech Services – Hyderabad, India Feb’ 08 to Mar’ 11
Designation: Software Quality Analyst
Project: CRM, PACE
Roles and responsibilities:
Part of SEPG and SQA for Reliance Telecom, India (postpaid and prepaid)
Used Human Resource Tool based on PeopleSoft Asset Lifecycle Management tool for financial management
Provided support for overall program management, planning, and status reporting
Maintained project issue register and risk management plan
Co-ordinated for the CMMI Assessment program
Conducted Internal Audits
Facilitated Project Managers for preparing quality reports like risk logs, metrics, change logs
Identified process improvement opportunities and implemented to roll out in next process release
MS Project reports / Health Checks / Gate Reviews
Metrics / Time Reporting / Configuration items / Defect Collections / Quality Assurance
Client: Soft Planet Technologies– Hyderabad, India November’ 06 to January’ 08
Designation: Developer
Technologies:.Net, Oracle, SQL, PL-SQL, Stored Procedures
Roles and responsibilities:
Developer for LIM Portal
Understanding the functional requirements.
Involved in coding for the business logic layer.
Responsible for SQL and PL/SQL development for handling data manipulations and to develop custom reports for business.
Involved in defect fixing, trouble-shooting and issue management.