LaTonya Humphries
Cleveland, Ohio
216-***-****; ****************@*****.***
Summary:
• Over 5 years of experience as Administrative Assistant/ Office Manager, Executive Assistant, Direct Support Professional and Administrative Salvage Claim Representative
• Coordinated office documentation by creating, retrieving, delivering files, copying documents and scanning documents
• Looked after the Payroll (Quick Books), financial, marketing, labor and operational aspects of the company
• Experienced in preparing and editing correspondence, communications, presentations and other documents for the executive assistant
• Managed and coordinated all the parts on a day-to-day basis to ensure maximum efficiency, competence and customer satisfaction
• Reviewed regularly all life support plans, communicating recommended changes and suggestions for improvement
• Completed daily logs, incident reports and outcome data sheets Skills:
Microsoft office, Team player, Organizational Structure, Payroll, Interpersonal, Multi-tasking, Quickbooks, Spreadsheets, Databases, Filing, Scanning, Faxing, Answering phones, Data entry, Transcribing, Communication, Strategic Planning
Professional Experience:
Volt Workforce Solutions Independence, OH Oct 2016 – Jun 2017 Administrative Salvage Claim Rep
• Performed opening, sorting and stamping over 100 pieces of incoming mail on a daily basis
• Created hard copy files according to processors needs and done refiling of documents
• Coordinated office documentation by creating, retrieving, delivering files, copying documents and scanning documents
• Scanned over 400 files in 4 hours
• Experienced in giving input information needed for each file claimed
• Purged files by state and claim number
City of Cleveland, Cleveland, OH May 2016 – Aug 2016 Executive Assistant, Legislative Department
• Responsible for reporting to the clerk of council’s office by reviewing and analyzing incoming memos, submissions, and reports
• Determined what to file and what to shred, filed documents numerically and sent to archives.
• Updated retention schedules, printed and distributed them to each of 17 council members.
• Retrieved city resolutions, documents, and reference materials from the filing office
• Prepared and edited correspondence, communications, presentations, and other documents for the executive assistant to the clerk of council and for an attorney working in the office.
• Transcribed minutes for council meetings and distributed meeting minutes to the clerk of council’s office.
• Made travel arrangements for RNC (Republican National Convention)
• Booked vendors for RNC (Republican National Convention)
• Organized the files during the auditing and purging season Allen Burrows Trucking Massillon, OH Sep 2011 – May 2016 Administrative Assistant/ Office Manager
• Managed and coordinated all the parts on a day-to-day basis to ensure maximum efficiency, competence and customer satisfaction
• Looked after the Payroll (Quick Books), financial, marketing, labor and operational aspects of the company
• Expertise in instrumental hiring personnel and evaluating job performances
• Kept database with key information such as mileage, overhead cost, billing and truck routes
• Performed other duties such as typing, copying, scanning, answer phones, reviewing, organizing, faxing, taking massages and typing proposals
Bethesda Lutheran Communities Fairview Park, OH Apr 2007 – Sep 2011 Direct Support Professional
• Supervised four residents in a group home setting
• Assisted in the development and implementation of all life support plans
• Supported dietary and hygienic needs of patrons, including feeding tubes
• Reviewed regularly all life support plans, communicating recommended changes and suggestions for improvement
• Completed daily logs, incident reports and outcome data sheets Education:
Bryant & Stratton college, Cleveland, OH
Applied Science in Business Administration