Roger A. Franco

**** **** ******* ******, ***. MH

Bronx, NY 10462

917-***-****

ac2s2e@r.postjobfree.com

Career Profile

Highly driven HR professional with 15 years of experience, with expertise in management of corporate human resource operations. Demonstrated ability to effectively advise managers regarding policy interpretation and regulatory compliance. Adept at building recruiting, selection and retention business strategies. Skilled in preparing for restructuring, downsizing and change management. Ability to perform organizational diagnostics and make recommendations for improvement. Proficient in Microsoft Outlook, Lawson, ADP EV5, Word, Excel and PowerPoint.

Core Knowledge & Skill Areas

*Policy Development *Leadership Coaching & Counseling *Process Auditing

*Employee & Labor Relations *Employee Training & Development *Compliance Reporting

*Recruitment & Retention *Change Management *Compensation

*FLSA, EEOC, ADA, FMLA *Talent Management *Relationship Building

Experience

April 2016- Physician Affiliate Group of New York, P.C. New York, NY

June 2017 Executive Director, Human Resources

Support stakeholders at 6 NY Health & Hospital affiliate facilities with sourcing and selecting qualified candidates, while supporting the company’s Affirmative Action Plan.

Manage recruitment staff by establishing performance goals and measuring against said goals.

Oversee recruitment budget: develop and report on quality and business metrics such as time to fill, turnover/retention, etc.

Write Human Resources policies and procedures.

Apply employee and labor relations expertise to all HR processes and advises management and staff at all levels regarding appropriate legal and contractual requirements.

Deliver in-service training programs for management and supervisory staff.

Member of Collective Bargaining Agreement negotiating committees

May 2010- Bon Secours Charity Health System Suffern, NY

April 2016 System Director, Human Resources

Oversee HR functions for 3 Hospitals and 2 Long Term Care facilities

Partner with Senior Leadership to develop HR strategies to support business goals

and objectives

Internal consultant to management in employee relations strategies, employee interaction and advocacy, and response to union activity.

Negotiate labor contracts with 1199 SEIU, Local 363 and Local 373 Unions

Participate in regular labor management meetings with bargaining units

Act as a liaison between department leadership and union representatives

Review, research, evaluate risk, prepare solution, and respond to grievances in a timely manner

Provide oversight of employment-related legal cases

Serve as a liaison with General Counsel at arbitration

Develop plans and coordinate tactics surrounding change management

Work with Senior Leadership to implement and manage Talent Review and Succession Planning process

Oversee and conduct orientation and training programs that address employee and leader development

Coordinate with Talent Acquisition Team to manage recruitment activity

Co-chair of Service Excellence Steering Committee

Ensure performance management process is consistent throughout organization

July 2008- Episcopal Health Services, Inc. Far Rockaway, NY

May 2010 Director, Human Resources

Provide administrative oversight of HR functions for St. John’s Episcopal Hospital, Bishop Charles Waldo MacLean Nursing Home and Bishop Henry B. Hucles Nursing Home

Responsible for advising management to ensure compliance with all federal, state and local laws

Partner with Legal Counsel in response to EEOC, Human Rights and Harassment charges

Represent management at labor negotiations and mediation proceedings

Responsible for implementing union contracts, interpretation and the consistency of its compliance and enforcement

Review, revise as required, and implement personnel policies and procedures

Oversee the establishment of criteria for appraisal of individual employee performance

Serve as member of Executive Management Committee, Emergency Preparedness Committee and Performance Improvement Committee

Conduct trainings and in-services for staff and management

Nov. 2002- Lenox Hill Hospital New York, NY

July 2008 Director, Employee and Labor Relations

Provide interpretation and administration of union contracts

Maintain positive working relationships with union representatives

Develop, interpret, and enforce union and non-union policies related

to labor and employee relations

Prepare cases and represent Lenox Hill Hospital at third party arbitration hearings

Respond to charges filed with the Division of Human Rights and the EEOC

Provide guidance to Hospital management and employees in areas of conflict resolution, employee discipline and statutory compliance

Serve as Hearing Officer for grievance procedures

Conduct investigations related to sexual harassment and discrimination

Serve as member of Bargaining Unit Contract Negotiating Committee

Participate in the development of employee recognition programs

Co-chair of cultural diversity committee

Serve as member of Employee Satisfaction Committee

Coordinate employee reward and recognition activities

Manage IS/Wage and Salary information

Coordinate layoff process

Education State University of NY, College at Old Westbury Westbury, NY May 1997 Bachelor of Arts Degree in Psychology

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