Human Resources Management
Resume:
Roger A. Franco
**** **** ******* ******, ***. MH
Bronx, NY 10462
*************@*****.***
Career Profile
Highly driven HR professional with 15 years of experience, with expertise in management of corporate human resource operations. Demonstrated ability to effectively advise managers regarding policy interpretation and regulatory compliance. Adept at building recruiting, selection and retention business strategies. Skilled in preparing for restructuring, downsizing and change management. Ability to perform organizational diagnostics and make recommendations for improvement. Proficient in Microsoft Outlook, Lawson, ADP EV5, Word, Excel and PowerPoint.
Core Knowledge & Skill Areas
*Policy Development *Leadership Coaching & Counseling *Process Auditing
*Employee & Labor Relations *Employee Training & Development *Compliance Reporting
*Recruitment & Retention *Change Management *Compensation
*FLSA, EEOC, ADA, FMLA *Talent Management *Relationship Building
Experience
April 2016- Physician Affiliate Group of New York, P.C. New York, NY
June 2017 Executive Director, Human Resources
Support stakeholders at 6 NY Health & Hospital affiliate facilities with sourcing and selecting qualified candidates, while supporting the company’s Affirmative Action Plan.
Manage recruitment staff by establishing performance goals and measuring against said goals.
Oversee recruitment budget: develop and report on quality and business metrics such as time to fill, turnover/retention, etc.
Write Human Resources policies and procedures.
Apply employee and labor relations expertise to all HR processes and advises management and staff at all levels regarding appropriate legal and contractual requirements.
Deliver in-service training programs for management and supervisory staff.
Member of Collective Bargaining Agreement negotiating committees
May 2010- Bon Secours Charity Health System Suffern, NY
April 2016 System Director, Human Resources
Oversee HR functions for 3 Hospitals and 2 Long Term Care facilities
Partner with Senior Leadership to develop HR strategies to support business goals
and objectives
Internal consultant to management in employee relations strategies, employee interaction and advocacy, and response to union activity.
Negotiate labor contracts with 1199 SEIU, Local 363 and Local 373 Unions
Participate in regular labor management meetings with bargaining units
Act as a liaison between department leadership and union representatives
Review, research, evaluate risk, prepare solution, and respond to grievances in a timely manner
Provide oversight of employment-related legal cases
Serve as a liaison with General Counsel at arbitration
Develop plans and coordinate tactics surrounding change management
Work with Senior Leadership to implement and manage Talent Review and Succession Planning process
Oversee and conduct orientation and training programs that address employee and leader development
Coordinate with Talent Acquisition Team to manage recruitment activity
Co-chair of Service Excellence Steering Committee
Ensure performance management process is consistent throughout organization
July 2008- Episcopal Health Services, Inc. Far Rockaway, NY
May 2010 Director, Human Resources
Provide administrative oversight of HR functions for St. John’s Episcopal Hospital, Bishop Charles Waldo MacLean Nursing Home and Bishop Henry B. Hucles Nursing Home
Responsible for advising management to ensure compliance with all federal, state and local laws
Partner with Legal Counsel in response to EEOC, Human Rights and Harassment charges
Represent management at labor negotiations and mediation proceedings
Responsible for implementing union contracts, interpretation and the consistency of its compliance and enforcement
Review, revise as required, and implement personnel policies and procedures
Oversee the establishment of criteria for appraisal of individual employee performance
Serve as member of Executive Management Committee, Emergency Preparedness Committee and Performance Improvement Committee
Conduct trainings and in-services for staff and management
Nov. 2002- Lenox Hill Hospital New York, NY
July 2008 Director, Employee and Labor Relations
Provide interpretation and administration of union contracts
Maintain positive working relationships with union representatives
Develop, interpret, and enforce union and non-union policies related
to labor and employee relations
Prepare cases and represent Lenox Hill Hospital at third party arbitration hearings
Respond to charges filed with the Division of Human Rights and the EEOC
Provide guidance to Hospital management and employees in areas of conflict resolution, employee discipline and statutory compliance
Serve as Hearing Officer for grievance procedures
Conduct investigations related to sexual harassment and discrimination
Serve as member of Bargaining Unit Contract Negotiating Committee
Participate in the development of employee recognition programs
Co-chair of cultural diversity committee
Serve as member of Employee Satisfaction Committee
Coordinate employee reward and recognition activities
Manage IS/Wage and Salary information
Coordinate layoff process
Education State University of NY, College at Old Westbury Westbury, NY May 1997 Bachelor of Arts Degree in Psychology
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