Manager Management

Christopher J. Clover, MBA

Cell: 435-***-**** Email: ******************@*****.***

Summary

Successful business operations manager versed in business management, project management, leadership, change management, contract management, and client services. Driven, highly flexible team player who uses strategic thinking skills to drive successful organizational long term plans while working on multiple, highly detailed projects.

Skills & Qualifications

Master of Business Administration (M.B.A.)

6+ years of managing, leading, and building dynamic teams

Exceptionally ensured that workflows and tasks were well defined for 10+ employees

Proficient computer ability including the full Microsoft Office suite, forecasting, data mining and analysis

Highly successful in project management and change management

Proven track record of developing, documenting, presenting, and implementing new cross-functional business processes

Established cross-functional team leader

Capable of driving the organization to think critically and strategically

Problem solver with exceptional communication skills

Excellent ability to listen and interpret large amounts of information

Employment History

Client Services Manager MBI Energy Services 04/2015 – 08/2017

Ensured that team member responsibilities were defined and understood

Recruited, retained, and developed staff

Planned, coordinated, and controlled daily operations of the organization

Conducted cost, schedule, contract performance, variance, and risk analysis

Reviewed and approved billing invoices and expense reports

Manipulated data using pivot tables, pivot charts, and macros

Collaborated with in-house legal, finance, operations, and compliance leaders

Accurately utilized ‘Redline’ format to draft and review agreements

Successfully managed and maintained over 200 contract agreements

Successfully oversaw all customer onboarding for over 100 customers

Effectively used Dun & Bradstreet reporting to asses credit risk of potential customers

Offered feedback to executive-level management on the effectiveness of strategies, selling programs, and initiatives

Project Manager MBI Energy Services 08/2014 – 04/2015

Managed multiple projects assigned by the VP of Program Management

Maximized company revenue by reducing total A.R. by 50% in less than 6 months

Effectively gathered requirements, drafted action plans, and defined project deliverables on 10 high profile projects from kickoff to delivery

Drafted action plans and led meetings with department executives to review project status and proposed changes

Collaborated with cross-functional teams to draft project schedules and plans

Served as the single point of contact for project scheduling and changes

Proactively assisted in the development of a new analytics tool to help senior management view total company receivables

Business Development Manager eReplacementParts.com 04/2011 – 08/2014

Maximized company revenue by increasing brand offerings on the website from 60 to 270 in 18 months

Proactively met with top 25 vendors in a 12 month period

Directed all projects, sales, vendor relations, purchasing, business development, and change management

Established company procedure for project management, vendor relations, and change management

Managed the day-to-day tactical and long-term strategic activities within the business

Independently anticipated and evaluated the impact of changes on division/ group resources in relation to the current and future performance expectations of the company

Monitored performance against business plans to achieve overall financial and growth objectives

Education

M.B.A. University of Phoenix Business

Bachelor of Science Utah State University Political Science

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